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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Case Study: Katten Muchin Rosenman LLP - EMC VPLEX Metro Provides a Magic Wand for Migrating Data in Private Cloud with No Downtime by EMC Corporation

July 09, 2013 - (Free Research)
Katten Muchin Rosenman LLP needed to improve the agility and resiliency of its IT infrastructure. Data migrations were causing downtime and disrupting the attorneys' ability to serve clients.Access this case study today to learn how Katten Muchin Rosenman LLP was able to overcome these challenges by turning to a storage virtualization platform. 
(WHITE PAPER) READ ABSTRACT |

NIBCO, INC: Integrating Inbound Sales Order Automation by Esker Inc.

July 10, 2009 - (Free Research)
In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare. 
(CASE STUDY) READ ABSTRACT |

The Total Economic Impact of Esker DeliveryWare by Esker Inc.

April 29, 2009 - (Free Research)
View this webinar for an examination of the cash conversion cycle, a discussion of how automation works, an overview of the Esker DeliveryWare project, and a discussion of the Forrester Total Economic Impact (TEI) study. Also included are customer interview highlights and TEI case study conclusions. 
(WEBCAST) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company

October 01, 2008 - (Free Research)
This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. 
(WHITE PAPER) READ ABSTRACT |

EMC Solutions at Microsoft: Optimizing Exchange Backup and Recovery with VSS (Volume Shadowcopy Service) Technology Integration by EMC Corporation

November 07, 2011 - (Free Research)
This case study highlights the best practices learned from developing and deploying the VSS solution for Exchange using EMC CLARiiON storage technologies and EMC Replication Manager/SE. 
(WHITE PAPER) READ ABSTRACT |

Cost-cutting "Fax-as-a-Service" for the SAP Environment by Esker Inc.

July 10, 2013 - (Free Research)
Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth. 
(CASE STUDY) READ ABSTRACT |

Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc.

October 02, 2009 - (Free Research)
This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing. 
(CASE STUDY) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.

July 13, 2009 - (Free Research)
Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings. 
(CASE STUDY) READ ABSTRACT |

VMware® and Intel® Technology Provide Rock-Solid Platform for SAP Deployment by VMware and Intel

September 28, 2010 - (Free Research)
Southwestern/Great American chose to swap its dual environment (SAP ERP ran off of a legacy IBM AS/400) for a leaner infrastructure based on VMware ESX and IBM blade servers with Intel Xeon processors that could run both SAP ERP and its Windows applications. Read this case study to learn about the combined VMware and Intel solution. 
(CASE STUDY) READ ABSTRACT |

Run Business-Critical Oracle E-Business Suite on VMware® and Intel® Technology by VMware and Intel

September 27, 2010 - (Free Research)
Oracle E-Business Suite is critical to 90-95% of EMC’s business functions. The solution VMware® Infrastructure and Intel® Xeon® processor based servers create a reliable and highly available platform for the Oracle E-Business Suite. Read this case study to learn more about the features and business benefits of EMC's new virtual platform. 
(CASE STUDY) READ ABSTRACT |

American Equipment, Symantec Technologies and Wasatch Software Success by Symantec Corporation

July 05, 2012 - (Free Research)
Facing a significant growth in data, American Equipment, Inc. needed to improve its data protection and backup. In this case study learn how Symantec Technologies and Wasatch Software were able to meet these needs with Symantec Backup Exec. 
(VIDEO) READ ABSTRACT |

Treehouse in the Glen: Green Toy Store Grows with Symantec Endpoint Protection by Symantec Corporation

July 05, 2012 - (Free Research)
The owner of Treehouse in the Glen had found himself spread too thin trying to manage his toy business and the mix of security products they had implemented. In this case study, uncover how he was able to reduce the time spent on managing information security, defend against virus outbreaks and enable faster system performance. 
(CASE STUDY) READ ABSTRACT |

Defending Systems on a Wide-open Network with Symantec Endpoint Protection by Symantec Corporation

July 02, 2012 - (Free Research)
Advertising agency, Direct Agents, needed protection at each individual computer because their employees routinely accessed websites and opened emails that were potentially harmful. In this case study, learn how Symantec Endpoint Protection was able to meet their needs, providing simplified management and protection while saving on costs. 
(CASE STUDY) READ ABSTRACT |

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent

May 09, 2011 - (Free Research)
Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found. 
(CASE STUDY) READ ABSTRACT |

Reed & Mackay harnesses analytics to save client travel costs by IBM

November 05, 2013 - (Free Research)
Read this fascinating case study today to learn about how Reed & Mackay replaced its existing system with a new data warehouse and analytics solution provides both interactive and static reports for internal users, and more! 
(WHITE PAPER) READ ABSTRACT |

Case Study: SSB Wind Systems, End-To-End Service Mitigates Information Risks by Iron Mountain

December 31, 2012 - (Free Research)
This short white paper discusses how one organisation transformed its data and records management processes through end-to-end off-site data protection and records management services. 
(CASE STUDY) READ ABSTRACT |

Bell Rings in Improved Customer Address Information by DataFlux Corporation

February 28, 2011 - (Free Research)
Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings. 
(CASE STUDY) READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

TotalJobs Group – Sitecore fills Web CMS vacancy at Totaljobs Group by Sitecore

July 31, 2013 - (Free Research)
To empower non-technical business stakeholders and reduce the reliance on specialist developers, Totaljobs Group needed to select the right web content management system. View this case study to learn how they reduced development costs substantially by shifting the responsibility for managing website content. 
(CASE STUDY) READ ABSTRACT |

Public complaints case study by SAS

March 21, 2013 - (Free Research)
With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions. 
(CASE STUDY) READ ABSTRACT |

Irish Life and Permanent plc: Using CA’s Next Generation Tools and Utilities to Simplify Mainframe Management by CA Technologies.

January 01, 2010 - (Free Research)
This success story provides insight into the current state of the mainframe and forecasts the future of these critical systems. Get advice on how to recruit the next generation of specialists and hear from one company that implemented a tool designed to simplify mainframe management. 
(CASE STUDY) READ ABSTRACT |

Case Study: TORO National Support Network by NEC Corporation

August 05, 2009 - (Free Research)
Read this case study to learn how NEC solutions helped TORO improve contact-center service quality scores, improve staff productivity, improve business operations and enhance system flexibility. 
(CASE STUDY) READ ABSTRACT |

NJ 2-1-1 Success Story by Five9

April 26, 2013 - (Free Research)
Read this brief case study to learn how NJ-2-1-1 implemented a cloud-based virtual contact center that successfully handled over 90,000 calls when 2012's Hurricane Sandy hit. Read on to discover the benefits they are enjoying from this system. 
(CASE STUDY) READ ABSTRACT |

Reducing call volumes by helping customers self-serve by Jive Software

June 20, 2013 - (Free Research)
In this brief case study, discover how Citrix integrated a software toolkit within their existing content systems that dramatically improved their customer self-service offerings. Customers can now easily search online for answers and interactions with peers and service reps in the same community space. 
(CASE STUDY) READ ABSTRACT |

How KabelBW Learned to Remotely Manage and Optimize Their Infrastructure: A Case Study by Emerson Network Power

December 31, 2012 - (Free Research)
Read this informative case study and learn how one of Europe's biggest cable network providers resolved their IT challenges using Avocent infrastructure management tools. 
(CASE STUDY) READ ABSTRACT |

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