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Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve by AvePoint, Inc.

August 01, 2011 - (Free Research)
This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data. 
(CASE STUDY) READ ABSTRACT |

Case Study: Tata Steel Satisfies SharePoint Backup and Restore SLAs with DocAve by AvePoint, Inc.

July 29, 2011 - (Free Research)
This white paper provides a case study example of DocAve Backup and Restore's capacity to extend the native capabilities of SharePoint and provide superior backup and recovery. 
(CASE STUDY) READ ABSTRACT |

Public complaints case study by SAS

March 21, 2013 - (Free Research)
With large volumes of data pouring into the Hong Kong Efficiency Unit's call center, they needed a way to manage this information and provide excellent customer service. Read this brief case study to see how they leveraged a visual analytics platform to take more effective action and make better decisions. 
(CASE STUDY) READ ABSTRACT |

Case Study: Henderson Global Investors Bolsters Microsoft SharePoint Adoption with DocAve by AvePoint, Inc.

August 01, 2011 - (Free Research)
This case study details the efforts of Henderson Global Investors, an asset management firm, to improve their SharePoint-based content management, backup and administrative functions using AvePoint's DocAve Software Platform. 
(CASE STUDY) READ ABSTRACT |

Case Study: Airport Authority Grows Using Converged Infrastructure by Dell, Inc. and Intel®

August 31, 2013 - (Free Research)
Read this informative case study to learn how Indianapolis Airport Authority was able to improve IT efficiency and streamline operations in support of new airport initiatives with a converged infrastructure deployment. 
(CASE STUDY) READ ABSTRACT |

Case Study: Hy-Vee Boosts Performance, Speeds Data Delivery, and Increases Competitiveness by HP

May 31, 2013 - (Free Research)
In this case study, discover how Hy-Vee, a growing grocery store chain, implemented a new data warehouse in order to give their employees faster access to customer purchasing data, and learn the benefits they currently experience from this technology. 
(CASE STUDY) READ ABSTRACT |

Case Study: Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve by AvePoint, Inc.

August 01, 2011 - (Free Research)
This case study covers how Helix Energy Solutions, an offshore energy production service firm, leveraged DocAve to replicate data to globally distributed SharePoint server farms and ships at sea. 
(CASE STUDY) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 17, 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

Reducing call volumes by helping customers self-serve by Jive Software

June 20, 2013 - (Free Research)
In this brief case study, discover how Citrix integrated a software toolkit within their existing content systems that dramatically improved their customer self-service offerings. Customers can now easily search online for answers and interactions with peers and service reps in the same community space. 
(CASE STUDY) READ ABSTRACT |

NJ 2-1-1 Success Story by Five9

April 26, 2013 - (Free Research)
Read this brief case study to learn how NJ-2-1-1 implemented a cloud-based virtual contact center that successfully handled over 90,000 calls when 2012's Hurricane Sandy hit. Read on to discover the benefits they are enjoying from this system. 
(CASE STUDY) READ ABSTRACT |

AccuWeather Case Study: Keeping cool about custom weather forecasts by Dell, Inc. and Intel®

October 31, 2012 - (Free Research)
This informative paper explores how one company consolidated its legacy servers onto a combination of new servers and processors supported by a next-generation SAN built for today's VMware environments. Read on to discover how they were able to save space, power and a lot of IT staff time. 
(CASE STUDY) READ ABSTRACT |

ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS by Google Apps

January 01, 2009 - (Free Research)
In 2007, TVR found that its dated version of Exchange, which was running on Windows NT 4, was running out of disk space and needed to be upgraded or changed. TVR deployed Google Apps to replace its existing Microsoft Exchange environment and improve collaboration, reducing IT costs and risk while increasing agility. 
(CASE STUDY) READ ABSTRACT |

Case Study: TORO National Support Network by NEC Corporation

August 05, 2009 - (Free Research)
Read this case study to learn how NEC solutions helped TORO improve contact-center service quality scores, improve staff productivity, improve business operations and enhance system flexibility. 
(CASE STUDY) READ ABSTRACT |

inStream Solutions launches with Confidence Thanks to Savvis Symphony VPDC by SAVVIS

June 11, 2013 - (Free Research)
Follow this case study to hear about the cloud strategy one organization deployed to improve their test and development environment with an advanced virtual private data center platform. 
(CASE STUDY) READ ABSTRACT |

How Microsoft Designs the Virtualization Host and Network Infrastructure by Microsoft Corporation India Pvt Ltd

December 22, 2009 - (Free Research)
This case study provides IT professionals and technical decision makers working in large enterprises with the information they need to plan and deploy server virtualization by using Windows Server 2008 Hyper-V. 
(CASE STUDY) READ ABSTRACT |

How KabelBW Learned to Remotely Manage and Optimize Their Infrastructure: A Case Study by Emerson Network Power

December 31, 2012 - (Free Research)
Read this informative case study and learn how one of Europe's biggest cable network providers resolved their IT challenges using Avocent infrastructure management tools. 
(CASE STUDY) READ ABSTRACT |

How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.

March 23, 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 
(WEBCAST) READ ABSTRACT |

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 20, 2012 - (Free Research)
In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more. 
(EZINE)

Freehills delivers on commitment to green efficiency with a 10 percent reduction in energy consumption by Dell, Inc. and Intel®

March 31, 2011 - (Free Research)
In this case study, discover how an international law firm replaced their legacy data center with a virtualized infrastructure, with updated server and storage capabilities. Read on to learn how they ensured high availability and minimal risk when moving to a virtual environment, and the benefits they currently experience from this strategy. 
(CASE STUDY) READ ABSTRACT |

Client Case Study: London Borough of Brent by IBM

July 28, 2011 - (Free Research)
This paper discusses how Brent used IBM to supply the customer data integration and master data management (MDM) to consolidate back-end systems to reduce administration costs, improve customer service and minimise benefit fraud. 
(WHITE PAPER) READ ABSTRACT |

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems

April 2008 - (Free Research)
ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. 
(CASE STUDY) READ ABSTRACT |

Visa Desjardins Provides a Differentiated Customer Experience by Genesys

February 2013 - (Free Research)
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. 
(WEBCAST) READ ABSTRACT |

Case Study: The Push For Simple, Cost-effective PCI Compliance by Dell SecureWorks UK

July 2012 - (Free Research)
To avoid fines and meet an upcoming compliance deadline, call centre services provider, RESPONSE (Building Rewarding Relationships), needed to improve security. Read this paper to learn how the organisation secured an easily installed and managed security solution that could also be deployed in time to meet the looming deadline. 
(WHITE PAPER) READ ABSTRACT |

Online Training Case Study by SyberWorks, Inc.

December 2008 - (Free Research)
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. 
(CASE STUDY) READ ABSTRACT |

Analyst Brief: NERSC Case Study On Tape as Cost-Effective and Reliable Solution for Primary Data Storage by Oracle Corporation UK Ltd

December 2010 - (Free Research)
Check out this informative resource, which discusses why one organsation chooses tape as its primary storage option. 
(WHITE PAPER) READ ABSTRACT |

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