Call Capacities Regional White Papers, Call Capacities Regional Software, Call Capacities Regional Research, Hardware and Services

Miercom Report Avaya WLAN Controller 8180 by Avaya

December 02, 2011 - (Free Research)

This is a lab testing summary report comparing the scalability and QoS for voice and video of Avaya’s WLAN 8100 versus 3 competitor’s products.

(TEST RESULTS)

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VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc.

October 2005 - (Free Research)

The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth.

(WHITE PAPER)

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Case Study: Regional Medical Center finds HIPAA-compliant storage by Iron Mountain

February 2012 - (Free Research)

In this case study, discover how one health care provider employed a pay-as-you-go, cloud-based storage model to help them save hundreds of thousands of dollars on their long-term archiving and disaster recovery requirements.

(CASE STUDY)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC by Oracle Corporation

May 2010 - (Free Research)

This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.

(WHITE PAPER)

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Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation

December 2008 - (Free Research)

This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system

(ANALYST REPORT)

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VX-X WAN Op Download by Silver Peak

February 2012 - (Free Research)

Download Silver Peak’s VX-Xpress is the world’s first self-service website for Virtual WAN Optimization.

(DOWNLOAD)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

The Benefits That Outsourcing Fixed Asset Software Can Provide

by Sage Software

March 2012 - (Free Research)

Read this white paper to learn how a regional hospital replaced their hired company with Sage Fixed Assets to bring their depreciation, tracking, and reporting processes in-house.

(CASE STUDY)

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Associated Newspapers Keeps Websites Competitive with VMware vFabric tc Server by VMware, Inc.

February 2012 - (Free Research)

Read this paper to learn how the Associated Newspapers' Web applications migration to VMware vFabric tc Server brought the company fast testing and live deployments, rapid turnaround on production fixes, proactive problem solving, and high website availability.

(WHITE PAPER)

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Islamic Finance for Investment Managers by Advent Software, Inc

March 2012 - (Free Research)

Islamic investment management today presents great opportunities, but setting up a compliant operation requires numerous considerations. Access this white paper to uncover 5 steps that will ensure a Shari’ah-compliant portfolio.

(WHITE PAPER)

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The global state of the PMO: The IT perspective by ComputerWeekly.com

May 2011 - (Free Research)

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

(IT BRIEFING)

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CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com

December 2010 - (Free Research)

Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support. Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.

(WHITE PAPER)

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Meaningful Use Check-Up: Best Practices for Mobile Health, Cloud Computing and Disaster Preparedness by SearchHealthIT.com

December 2011 - (Free Research)

Interact with leading healthcare compliance and IT experts from across the U.S. in this free, one-day virtual seminar. Learn best practices for cloud computing and disaster preparedness, as well as how to achieve federal EHR reimbursements.

(VIRTUAL TRADE SHOW)

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The Coming Storage Armageddon: What Your Database Administration Isn't Telling You by IBM and Intel

September 2011 - (Free Research)

In this white paper, Stratecast examines the business risks associated with a “let it be” approach to data storage. We present surprisingly easy and cost-effective solutions that can have a high impact on improving the storage environment.

(WHITE PAPER)

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Building a Flexible Virtualized Compute Environment by Dell and VMware

October 2011 - (Free Research)

This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals.

(WHITE PAPER)

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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.

(ASP)

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.

(HARDWARE PRODUCT)

NetStor MVD NAS by Excel Meridian Data, Inc.

NetStor MVD NAS is extremely versatile and scalable solution. Up-to (6) Gigabit NIC's per system, up-to (15) separate hardware driven RAID's, Snapshot file system for instant file restoration, local or remote tape backup options. Web based administration interface, native Windows file security.

(HARDWARE PRODUCT)

Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research)

<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>

(WHITE PAPER)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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