Call Budgeting Backup White Papers, Call Budgeting Backup Software, Call Budgeting Backup Research, Hardware and Services

Adapt your contact center for increased customer satisfaction by inContact

January 20, 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.

(WHITE PAPER)

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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.

(ASP)

FCR Done Right! by Enkata Technologies

April 26, 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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LiteSpeed for SQL Server: Powerful, Cost-Effective Backup and Recovery by Quest Software

January 18, 2012 - (Free Research)

Your Microsoft SQL Server databases keep growing, but your storage hardware – and budget – aren’t. Check out this free trial download of powerful, easy to use backup and recovery software that gets the maximum from your current hardware – and does it all under budget.

(TRIAL SOFTWARE)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.

(SOFTWARE PRODUCT)

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.

(SOFTWARE PRODUCT)

Backup Solutions For Today's Data Center by Dell, Inc.

March 27, 2012 - (Free Research)

This expert E-Guide explores the different data backup and storage systems available, and which ones will really eat up your storage budget. Read now to learn more.

(EGUIDE)

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Delivering an Identity Service through Virtualization by Radiant Logic, Inc.

April 06, 2011 - (Free Research)

Delivering smarter security and more customized services are at the top of any IT agenda. Both would be easier and cheaper to achieve with a common infrastructure, in what we call an identity and context service. In this paper, we’ll address how such a shared service can serve these two very different IT initiatives.

(WHITE PAPER)

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Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.

May 16, 2012 - (Free Research)

Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed.

(WHITE PAPER)

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Better Backup for Budgets by CA ARCserve

May 01, 2012 - (Free Research)

Check out this expert E-Gudie to explore cutting edge backup methods to combat data growth, and how to significantly reduce your backup window without spending a dime.

(EGUIDE)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research)

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.

(WHITE PAPER)

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Delivering Tomorrow's Backup and Recovery Infrastructure by EMC Corporation

January 30, 2012 - (Free Research)

This white paper explores the best practices for modernizing all facets of your backup and recovery architecture in a fashion that suits your budget and established processes. Read now to learn more.

(WHITE PAPER)

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Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation

December 01, 2008 - (Free Research)

This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system

(ANALYST REPORT)

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Why ExaGrid? Overview Video by ExaGrid Systems, Inc.

February 08, 2012 - (Free Research)

Are you facing challenges like data growth, increased storage costs, slow backups or failed restores? Check out this short video to discover how ExaGrid is making backup better with the only system purpose-built for backup that protects your data, your time, and your budget.

(WEBCAST)

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E-Guide: IT budget Planning Turns to Virtualization, Deduplication by Quantum Corporation

April 15, 2009 - (Free Research)

Technologies such as virtualization and deduplication are getting special attention for their long-term cost saving potential, according to several storage pros on the front lines. Read this e-guide to learn about two organizations’ IT dilemmas and how they are handling them in this tough economic climate.

(EGUIDE)

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BackupCare "Lights-Out" Backup Assistance by Iron Mountain

March 01, 2012 - (Free Research)

As IT becomes increasingly-global, managing remote offices and data centers is becoming a sizable challenge for administrators and organizations with already dwindling budgets. There is, however, a solution. Check out this white paper to learn exactly what it is.

(DATA SHEET)

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Five Ways to Drive Down Data Protection Costs While Ensuring Business Continuity by Dell, Inc.

February 21, 2012 - (Free Research)

Read this white paper to learn the essential attributes that every modern backup and recovery solution should include, and 5 top ways to drive down costs while ensuring business continuity.

(WHITE PAPER)

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E-Guide: What about the little guy? Cloud storage options for smaller organizations by VaultLogix (E-mail this company)

May 10, 2012 - (Free Research)

Cloud backup is now an option for SMBs, and this expert resource includes five best practices for moving to the cloud.

(EGUIDE)

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Quantum DXi-Series: Deduplicated Backup and Remote Replication Solutions by Quantum Corporation

June 10, 2009 - (Free Research)

Watch this illuminating video to learn more about data deduplication as well as how the Quantum DXi-Series disk backup and replication solutions leverage data deduplication technology to dramatically shrink your disk requirements and enable remote replication replication as a disaster recovery technique.

(VIDEO)

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The Value of iLayer Management: A Technical Brief by Quantum Corporation

April 29, 2010 - (Free Research)

The following paper examines Quantum’s new Scalar tape libraries with integrated iLayer management. This technology was developed to improve data backup, giving its tape libraries disk-like management features. Read this paper now to get an in-depth look at these new tools.

(IT BRIEFING)

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Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 20, 2012 - (Free Research)

In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.

(EZINE)

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CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com

August 12, 2010 - (Free Research)

The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.

(WHITE PAPER)

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