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1 - 25 of 452 | Next Page

VoIP Without Hype: What Businesses Need to Know by Fonality Inc.

August 16, 2010 - (Free Research)
It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research)
Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. 
(WHITE PAPER) READ ABSTRACT |

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems

April 2008 - (Free Research)
ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. 
(CASE STUDY) READ ABSTRACT |

Avaya Aura Communication Manager COR/FRL/AAR Simplified by Global Knowledge

March 2014 - (Free Research)
This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down. 
(WHITE PAPER) READ ABSTRACT |

Implementing Metadata-Driven ETL Using Semantic Types by Expressor Software

October 2011 - (Free Research)
Read this white paper to learn how you can overcome many data integration challenges. 
(WHITE PAPER) READ ABSTRACT |

Turn subscriber data into your information advantage by HP & Intel®

March 2014 - (Free Research)
Communication service providers must rely on conversion, retention and upsell to drive revenue. Discover how HP AppSystems for SAP HANA can provide faster insight on the performances of offers and the effectiveness of sales campaigns, as well as effective fraud management that analyzes call detail, IP and billing records, and much more. 
(WHITE PAPER) READ ABSTRACT |

The Education Edge: School Administration Software by Blackbaud

This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information. 
(SOFTWARE PRODUCT)

Email Management in Today's Regulatory Environment by Ontrack® PowerControls™ by Kroll Ontrack

February 2009 - (Free Research)
Many businesses use the Exchange email server because of its full feature set and integration with Microsoft Office via the Outlook email client. But Exchange has one glaring drawback - it is very difficult to restore messages, mailboxes, and other data. Ontrack® PowerControls™ for Microsoft® Exchange Server solves the problem.. 
(WHITE PAPER) READ ABSTRACT |

Three Keys to Effective Service-oriented Architecture Governance by Accenture

June 2008 - (Free Research)
While most leading companies' IT organizations are well on the way to adopting service-oriented architecture capabilities, many find their progress slowed by questions about who owns business services. 
(WHITE PAPER) READ ABSTRACT |

Sprint drives 45-times performance improvement by IBM

June 2013 - (Free Research)
This white paper delves in to how Sprint-Nextel deployed nine non-disruptive flash storage technologies in order to not only meet customer service satisfaction but exceed all expectations. Find out how this approach improved performance, significantly cut latency, reduced energy consumption, and much more. 
(CASE STUDY) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com

November 2010 - (Free Research)
The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com

August 2010 - (Free Research)
The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. 
(WHITE PAPER) READ ABSTRACT |

PCI Council issues mobile application rules for software developers by SearchSecurity.com

April 2013 - (Free Research)
The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments. 
(EGUIDE) READ ABSTRACT |

Capturing a Competitive Advantage with a Secure Payments Infrastructure by Intel

May 2011 - (Free Research)
A number of factors are driving financial institutions to re-evaluate their payment methods.  These factors include regulations such as Single Euro Payments Area in Europe, which calls for new payment vehicles for customers. Find out how one financial institution was able to meet compliance demands by utilizing a secure payments infrastructure. 
(WHITE PAPER) READ ABSTRACT |

The Value of Billing Transformation in an Economic Downturn by Amdocs Management LTD

July 2009 - (Free Research)
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper. 
(WHITE PAPER) READ ABSTRACT |

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.

August 2008 - (Free Research)
Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically. 
(WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications

June 2008 - (Free Research)
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs. 
(WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD

June 2008 - (Free Research)
Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy Director of the NSA by Imperva

November 2009 - (Free Research)
Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Monetising the Mobile Content Plan by ComputerWeekly.com

March 2013 - (Free Research)
This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc.

July 2008 - (Free Research)
The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France. 
(WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. 
(CASE STUDY) READ ABSTRACT |

Customer Communication Management by Pitney Bowes Business Insight

July 2010 - (Free Research)
CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers. 
(WEBCAST) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 452 | Next Page

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