Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Montana World Trade Center - Website Globalization by Globalization Partners International May 2008 - (Free Research) GPI worked with MWTC staff closely from scoping the project to approving designs and feature sets, through localization and website testing.  (CASE STUDY) READ ABSTRACT |

How to successfully modernize your BI system by IBM January 2012 - (Free Research) Business intelligence (BI) has become more essential than ever before as organizations strive to stay one step ahead of competitors. Inside this expert resource, learn how IT leaders use emerging strategies for extracting meaningful information from growing stores of data with state-of-the-art BI systems.  (EGUIDE) READ ABSTRACT |

Mid-Market Analytics in North America: Transforming Data into Insight by IBM September 2012 - (Free Research) Many mid-market companies are left with volumes of complex data without the infrastructure to support it. Access this Aberdeen Group study learn how companies are rewarded for their ability to transform raw data into actionable business insights.  (WHITE PAPER) READ ABSTRACT |

How to Evaluate ERP Systems: Expert tips for small and mid-sized manufacturers by SearchManufacturingERP May 2011 - (Free Research) How to evaluate and buy small to mid-sized ERP platforms.  (EBOOK) READ ABSTRACT |

IBM Internet Security Systems X-Force® 2008 Mid-Year Trend Statistics by IBM July 1967 - (Free Research) Read this white paper to discover the implications, so you can enhance information security for the rest of 2008 and beyond.  (WHITE PAPER) READ ABSTRACT |

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

HP StorageWorks MSA2000 Best Practices by Hewlett-Packard Company August 2009 - (Free Research) This white paper highlights the best practices for optimizing the HP Storage Works MSA2000 G1 and MSA2000 G2 pre-designed for use in conjunction with other HP StorageWorks Modular Smart Array manuals.  (WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.  (WHITE PAPER) READ ABSTRACT |

Managed Office Protection: Switching from AV to SaaS by Panda Security March 2008 - (Free Research) Antivirus products require too much time and effort for small and mid-sized companies. Security as a Service (SaaS) means delivering traditional security applications as an Internet-based service to customers. Now you can focus on your core business, switch from Antivirus to Security as a Service and start enjoying the benefits of SaaS.  (WHITE PAPER) READ ABSTRACT |

Top 10 Steps to Easier ERP Implementations by Exact Software January 2012 - (Free Research) This white paper provides 10 steps to a seamless and profit-focused enterprise resource planning (ERP) system implementation for small to mid-sized businesses (SMBs) like yours.  (WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact February 2009 - (Free Research) This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better".  (WHITE PAPER) READ ABSTRACT |

Agility Meets Stability: Best Practices for Application Integration by IBM December 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.  (WHITE PAPER) READ ABSTRACT |

BusinessObjects Edge Series by Business Objects May 2008 - (Free Research) As an independent business unit within the SAP Group, Business Objects transforms the way the world works by connecting people, information and businesses.  (DEMO) READ ABSTRACT |

E-Book: Manufacturing IT Guide - How to Evaluate and Buy Small to Mid-Size ERP Platforms by IQMS March 2010 - (Free Research) This E-Book offers best practices for SMBs and midmarket organizations evaluating ERP platforms and provides suggestions on how to avoid procurement pitfalls.  (EBOOK)

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.  (WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc. January 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.  (WHITE PAPER) READ ABSTRACT |

Dialing for Dollars: Nine Tips on Call Prospecting by Cisco Systems, Inc. January 2011 - (Free Research) The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.  (WHITE PAPER) READ ABSTRACT |

Performance Management: What the Mid-Market Can Learn from Large Enterprises by SAP America, Inc. January 2012 - (Free Research) This white paper features results from a study by Aberdeen Group on mid-sized (or mid-market) organization on performance management.  (ANALYST REPORT) READ ABSTRACT |

Midrange Storage Technology Trend by Hewlett-Packard Company February 2013 - (Free Research) In this webcast, Key mid-range storage requirements, traditional mid-range storage challenges, mid-range storage technology trends, and the next generation of mid-range storage are explored.  (WEBCAST) READ ABSTRACT |

Advanced Persistent Threats and Other Advanced Attacks: Threat Analysis and Defense Strategies for SMB, Mid-size, and Enterprise Organizations by Websense, Inc. September 2011 - (Free Research) Understanding exactly what an Advanced Persistent Threat (APT) is can be difficult, as the hype surrounding this dangerous threat has clouded its definition. View this paper to discover the nature of APT risks and gain key recommendations on how to defend against them.  (WHITE PAPER) READ ABSTRACT |

Agility Meets Stability: Best Practices for Application Integration by IBM March 2011 - (Free Research) Today's companies are faced with integrating a hybrid world of cloud and on-premise applications. Learn more about emerging trends, what to look for in an integration solution, integration best practices and pitfalls to avoid and how a large enterprise and a mid market company are solving these integration challenges.  (WHITE PAPER) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact September 2010 - (Free Research) This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you.  (WHITE PAPER) READ ABSTRACT |

Rightsizing Blades for the Mid-market by HP and VMware January 2008 - (Free Research) In this white paper, examine the requirements for servers, storage, and blade systems in the mid-market and how to apply blades your data center in a cost effective manner.  (WHITE PAPER) READ ABSTRACT |

Blurred Boundaries: Is the Mid-range the new High-end? by Hewlett-Packard Company February 2013 - (Free Research) In this webcast, ever increasing topics with what is happening with mid-range and high-end storage are explored. The history of mid-range and high-end storage are differentiated and modern workload virtualisation technologies such as VMware are introduced.  (WEBCAST) READ ABSTRACT |

Moving beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.  (WHITE PAPER) READ ABSTRACT |

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