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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Talent Management Trends and Tech: The Value of the Cloud by Workday

October 31, 2013 - (Free Research)
In this guide, learn about the technology and market forces at play in the world of talent management systems, and what they mean for HR buyers. Read best practices and advice from experts and HR practitioners on the daily management and use of talent management systems, and get definitions for common terms. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Montana World Trade Center - Website Globalization by Globalization Partners International

May 2008 - (Free Research)
GPI worked with MWTC staff closely from scoping the project to approving designs and feature sets, through localization and website testing. 
(CASE STUDY) READ ABSTRACT |

How to successfully modernize your BI system by IBM

January 2012 - (Free Research)
Business intelligence (BI) has become more essential than ever before as organizations strive to stay one step ahead of competitors. Inside this expert resource, learn how IT leaders use emerging strategies for extracting meaningful information from growing stores of data with state-of-the-art BI systems. 
(EGUIDE) READ ABSTRACT |

The mid-market conundrum by ComputerWeekly.com

April 2014 - (Free Research)
Analysts Bob Tarzey and Bob Brown look at how mid market organisations can achieve 'best in class' IT applications with limited resources. 
(ANALYST REPORT) READ ABSTRACT |

Mid-Market Analytics in North America: Transforming Data into Insight by IBM

July 2013 - (Free Research)
For mid-sized organizations, business analytics offers the ability to transform data into insight and uncover opportunities for growth and competitive advantage. This research shows how some of the best companies are utilizing business analytics to stay ahead. 
(WHITE PAPER) READ ABSTRACT |

How to Evaluate ERP Systems: Expert tips for small and mid-sized manufacturers by SearchManufacturingERP

May 2011 - (Free Research)
How to evaluate and buy small to mid-sized ERP platforms. 
(EBOOK) READ ABSTRACT |

IBM Internet Security Systems X-Force® 2008 Mid-Year Trend Statistics by IBM

July 1967 - (Free Research)
Read this white paper to discover the implications, so you can enhance information security for the rest of 2008 and beyond. 
(WHITE PAPER) READ ABSTRACT |

HP StorageWorks MSA2000 Best Practices by Hewlett-Packard Company

August 2009 - (Free Research)
This white paper highlights the best practices for optimizing the HP Storage Works MSA2000 G1 and MSA2000 G2 pre-designed for use in conjunction with other HP StorageWorks Modular Smart Array manuals. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

Five Ways to Differentiate Your Customer Service Offering Using the Cloud by Genesys

March 2012 - (Free Research)
Implementing new technologies to enable multi-channel customer service isn't always easy, especially for mid-size organizations that are trying to balance costs with customer personalization. Access this white paper to learn why a cloud-based contact center could be the answer for better service at a lower cost. 
(WHITE PAPER) READ ABSTRACT |

Aberdeen Report: Understanding the Complexity of B2B Integration: Insights for Mid-Market Leaders“ by IBM

June 2012 - (Free Research)
Coordinating with partners across multiple channels and sites isn't easy, however, gaps can lead to poor sales performance and lost business due to unhappy customers or suppliers. Explore this analyst report from the Aberdeen Group to learn how mid-market enterprises can improve collaboration with multi-channel and real-time data integration. 
(WHITE PAPER) READ ABSTRACT |

Sourcing and integrating managed services by ComputerWeekly.com

May 2014 - (Free Research)
Analysts Bob Tarzey and Clive Longbottom look at the issues business managers need to take into account when deciding how to deploy applications and when they should consider turning to managed service providers (MSP) for resources and advice. 
(ANALYST REPORT) READ ABSTRACT |

Managed Office Protection: Switching from AV to SaaS by Panda Security

March 2008 - (Free Research)
Antivirus products require too much time and effort for small and mid-sized companies. Security as a Service (SaaS) means delivering traditional security applications as an Internet-based service to customers. Now you can focus on your core business, switch from Antivirus to Security as a Service and start enjoying the benefits of SaaS. 
(WHITE PAPER) READ ABSTRACT |

IBM X-Force 2013 Mid-Year Trend and Risk Report by IBM

September 2013 - (Free Research)
In this detailed white paper, explore this year's report on the latest risks and security challenges organizations are facing today, and offers best practices to boost security fundamentals and policies to meet these advanced persistent threats (APTs). 
(WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

E-Book: Manufacturing IT Guide - How to Evaluate and Buy Small to Mid-Size ERP Platforms by IQMS

March 2010 - (Free Research)
This E-Book offers best practices for SMBs and midmarket organizations evaluating ERP platforms and provides suggestions on how to avoid procurement pitfalls. 
(EBOOK)

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Agility Meets Stability: Best Practices for Application Integration by IBM

December 2011 - (Free Research)
In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls. 
(WHITE PAPER) READ ABSTRACT |

BusinessObjects Edge Series by Business Objects

May 2008 - (Free Research)
As an independent business unit within the SAP Group, Business Objects transforms the way the world works by connecting people, information and businesses. 
(DEMO) READ ABSTRACT |

EMC VSPEX End-User Computing Solutions for Mid-Market Businesses by OnX USA LLC

February 2012 - (Free Research)
This short white paper explores a best-in-class architecture to deploy desktop virtualization simple, efficiently and with flexibility. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Steps to Easier ERP Implementations by Exact Software

January 2012 - (Free Research)
This white paper provides 10 steps to a seamless and profit-focused enterprise resource planning (ERP) system implementation for small to mid-sized businesses (SMBs) like yours. 
(WHITE PAPER) READ ABSTRACT |

Performance Management: What the Mid-Market Can Learn from Large Enterprises by SAP America, Inc.

January 2012 - (Free Research)
This white paper features results from a study by Aberdeen Group on mid-sized (or mid-market) organization on performance management. 
(ANALYST REPORT) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc.

January 2008 - (Free Research)
This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment. 
(WHITE PAPER) READ ABSTRACT |

Advanced Persistent Threats and Other Advanced Attacks: Threat Analysis and Defense Strategies for SMB, Mid-size, and Enterprise Organizations by Websense, Inc.

September 2011 - (Free Research)
Understanding exactly what an Advanced Persistent Threat (APT) is can be difficult, as the hype surrounding this dangerous threat has clouded its definition. View this paper to discover the nature of APT risks and gain key recommendations on how to defend against them. 
(WHITE PAPER) READ ABSTRACT |

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