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1 - 25 of 469 | Next Page

Rebroadcast IBM Watson and Medical Records Text Analytics by IBM
March 16, 2012 - (Free Research)
No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers. 
(WEBCAST) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

Gartner: Best practices in virtualisation by ComputerWeekly.com
March 09, 2012 - (Free Research)
Philip Dawson, Gartner VP offers best practice advice for organisations looking to virtualise their IT infrastructure. 
(ANALYST BRIEF) READ ABSTRACT |

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research)
The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 
(EBOOK) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Preparing for IBM PureApplication System: Article series on onboarding your applications by IBM
April 11, 2012 - (Free Research)
This 5-part series offers key tips and tools that can help prepare your organization for a workload optimized, integrated hardware and software appliance. Discover how to quickly on-board your applications so you can get the most from this advanced system. 
(WHITE PAPER) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 01, 2012 - (Free Research)
This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have. 
(WHITE PAPER) READ ABSTRACT |

What Upper Management Should Know About Managing Software Testing Processes by Micro Focus
May 02, 2012 - (Free Research)
<p>Read this expert article to discover exactly what your managers needs to know about software testing. Find tips on how to make processes run more smoothly and ways to make sense of large quantities of data to make the most informed decisions possible.</p> 
(EGUIDE) READ ABSTRACT |

Tips for selecting MDM software tools by DataFlux Corporation
March 12, 2012 - (Free Research)
This editorial e-guide features two articles on choosing the right master data management (MDM) software and how to convince your executives to invest in MDM tools. 
(EGUIDE) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 25, 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

Test Automation: Exploring Automation Case Studies in Agile Development by Micro Focus
May 02, 2012 - (Free Research)
<p>Read this article to hear from experts Dorothy Graham and Mark Fewster as they discuss the takeaways from 28 test automation case studies in agile application development. Learn how you can implement test automation in your organization quickly and easily.</p> 
(EGUIDE) READ ABSTRACT |

Tip Guide: Strategies for Scaling Agile Beyond Simple Code and Deploy Environments by CollabNet
April 18, 2012 - (Free Research)
<p>Read this expert article to find best practices for keeping your iteration and release cycles in sync even as your Agile development projects becoming increasingly complex.</p> 
(EGUIDE) READ ABSTRACT |

Tip Guide: Agile Problem Areas that Pain Developers and Testers by CollabNet
April 17, 2012 - (Free Research)
<p>Read this expert article to learn about common challenges that developers and testers face when it comes to Agile methodology. Compare your Agile pain points to those of other development teams and discover the best way to overcome them.</p> 
(EGUIDE) READ ABSTRACT |

Harvard Business Review Article: Mastering the Management System by SAP America, Inc.
September 01, 2011 - (Free Research)
In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Storage Magazine April 2012 by SearchStorage.com
April 01, 2012 - (Free Research)
In the cover story of the April 2012 issue of Storage magazine, Lauren Whitehouse outlines best practices for cloud backup integration and the various methods for doing so. Also included in this issue are articles regarding virtual server management, storage for big data, the rising cost of disk drives and more. 
(EZINE) READ ABSTRACT |

Collaboration in Agile development: Requirements analysis is a team effort by Micro Focus
May 02, 2012 - (Free Research)
Agile development roles are no longer set in stone. The most successful and efficient teams work together, each adding their own perspective. This featured article uncovers why testers should participate in requirement analysis and how organizations are getting their whole team more involved in Agile projects. 
(EGUIDE) READ ABSTRACT |

Lean manufacturing strategies by Plex Systems
April 30, 2012 - (Free Research)
This E-Guide features two articles from our editorial team on advice for implementing lean manufacturing templates, and how to prepare your current enterprise resource planning (ERP) system for a more efficient and less wasteful environment. 
(EGUIDE) READ ABSTRACT |

BI Trends and Strategies E-Zine Issue 4 by SearchBusinessAnalytics
April 11, 2012 - (Free Research)
This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management. 
(EZINE) READ ABSTRACT |

SearchDataBackup VMware Backup Tutorial by Quantum Corporation
August 01, 2009 - (Free Research)
Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. 
(EGUIDE) READ ABSTRACT |

The future of application development with Apache Camel by FuseSource
February 29, 2012 - (Free Research)
According to Enterprise Integration Patterns author Gregor Hohpe, a new set of architectural techniques could help designers to better understand the elaborate conversation, workflow and event patterns that are seen more often these days. Read this e-guide to discover software that visually connects components in Apache Camel-based integrations. 
(EGUIDE) READ ABSTRACT |

Call Recording with BlackBerry Smartphones by BlackBerry
May 03, 2012 - (Free Research)
<p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p> 
(WHITE PAPER) READ ABSTRACT |

Tech Guide: Desktop Virtualization and the Network by Dell and VMware
February 23, 2012 - (Free Research)
Discover the impact desktop virtualization and virtual desktop infrastructure have on your network. 
(EGUIDE) READ ABSTRACT |

Collaborate with Your Business Network in the Cloud by SAP America, Inc.
April 30, 2012 - (Free Research)
This resource discusses cloud-based business applications and the potential benefits to your business. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 469 | Next Page

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