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Essentials of Software Asset Management by Dell, Inc. and Intel
October 01, 2008 - (Free Research)
Proper software asset management (SAM) requires setting policies for corporate standards, software evaluation, purchasing, usage and compliance monitoring. This white paper explains how to do that. 
(WHITE PAPER) READ ABSTRACT |

Extracting Value from Enterprise Log Data by ArcSight, Inc.
November 2008 - (Free Research)
This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools. 
(WHITE PAPER) READ ABSTRACT |

Weighing your call center hosting options by inContact
December 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 
(PODCAST) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)
April 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry
November 2007 - (Free Research)
This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. 
(WEBCAST) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc (E-mail this company)
July 2006 - (Free Research)
Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why. 
(PODCAST) READ ABSTRACT |

Windows 7 Review Guide by Global Knowledge
May 2009 - (Free Research)
Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP. 
(WHITE PAPER) READ ABSTRACT |

Orion Application Performance Monitor (APM) by SolarWinds, Inc.
July 2009 - (Free Research)
Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself. 
(TRIAL SOFTWARE) READ ABSTRACT |

Attunity Oracle-CDC for SSIS, version 2.1 by Attunity
January 2010 - (Free Research)
The Attunity Oracle-CDC for SSIS product simplifies & accelerates CDC implementation while enabling efficient, real-time data integration in low latency. It leverages existing SQL Server investments to reduce resources and costs. 
(TRIAL SOFTWARE) READ ABSTRACT |

Lumension Endpoint Security Evaluation Request - Free 30-day Trial by Lumension
May 2009 - (Free Research)
Effectively secure your endpoints by proactively enforcing application and device use policies with Lumension's award-winning Lumension Endpoint Security. Enjoy a 30-day free trial in your own environment for up to 100 endpoints. 
(PRODUCT DEMO)

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company)
May 2006 - (Free Research)
Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. 
(WHITE PAPER) READ ABSTRACT |

Orion IP Address Manager by SolarWinds, Inc.
May 2009 - (Free Research)
Spreadsheets are manual and prone to error. You need a dynamic, scalable way to manage IP addresses. Orion IP Address Manager (IPAM) provides detailed visibility into IP address space usage. Leveraging advanced network scanning capabilities and Orion's intuitive interface, you can minimize IP conflicts and ensure your network is always humming. 
(TRIAL SOFTWARE) READ ABSTRACT |

Verizon Communications Red Hat Innovation Award Winner Optimized Systems: Case Study by Red Hat
January 2010 - (Free Research)
Verizon had an increasing need to consolidate and standardize business applications, most notably, its Enterprise Resource Planning system. After a thorough evaluation period of multiple open source vendors, Verizon selected Red Hat Enterprise Linux as the standard operating system for the mission critical business application migration project. 
(CASE STUDY) READ ABSTRACT |

Audio Conferencing 2.0: Control Costs & Simplify Administration by Citrix Online
September 2009 - (Free Research)
In this paper, we're taking audio conferencing to an entirely new level. Built with Web-based administration and control, HiDef Corporate audio conferencing gives you crystal-clear audio plus the tools to extract maximum value from every call. 
(WHITE PAPER) READ ABSTRACT |

Get More Value from Audio Conferencing by Citrix Online
September 2009 - (Free Research)
Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed. 
(PODCAST) READ ABSTRACT |

Fundamentals of a Well-Built SAN by Hewlett-Packard Company
August 2009 - (Free Research)
The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design. 
(WHITE PAPER) READ ABSTRACT |

Network Assessment for Visibility and Application Performance Management by Blue Coat
April 2009 - (Free Research)
This data sheet details how an on-site network assessment using Blue Coat PacketShaper can help you identify bottlenecks and inefficiencies on your network quickly and easily. 
(DATA SHEET) READ ABSTRACT |

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation
April 2008 - (Free Research)
There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled. 
(WHITE PAPER) READ ABSTRACT |

Orion Network Configuration Manager (NCM) by SolarWinds, Inc.
July 2009 - (Free Research)
Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies. 
(TRIAL SOFTWARE) READ ABSTRACT |

The Essentials Series: Security Information Management by SecureWorks
October 2009 - (Free Research)
This collection of articles from Realtime Publishers presents a clear and concise overview of security information management (SIM). The articles present the business case for SIM, operational and organizational issues, and hints and tips for ensuring a successful SIM implementation. 
(WHITE PAPER) READ ABSTRACT |

Keeping Up with PCI: Implementing Network Segmentation and Monitoring Security Controls by SonicWALL
February 2010 - (Free Research)
Read this expert e-guide to get tips on establishing a process for logging activity and tying records to users, learn three main requirements for testing security controls, and find out how to implement PCI network segmentation and how it may ease PCI compliance for your organization. 
(EGUIDE) READ ABSTRACT |

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

A Standard Approach to Process Documentation by Lombardi Software
December 2009 - (Free Research)
Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. 
(WEBCAST) READ ABSTRACT |

Credit Card Company Improves Risk Management to Boost Bottom Line using Predictive Analytics by SPSS Inc. Worldwide Headquarters
May 2009 - (Free Research)
A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too. 
(CASE STUDY) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company)
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
(SOFTWARE PRODUCT)

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