Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc.
		Solution Guide for Business Continuity & Disaster Recovery by F5 Networks. IT managers today must be ready for the unexpected, especially in consideration of new industry & government rules concerning data protection & disaster recovery. It is only more... >> Discover more offerings from F5 Networks.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

Improving Capacity Planning with Power Management: A Q&A by Raritan Computer Inc August 2008 - (Free Research) In this audiocast, we interview analyst Joe Clabby about capacity planning challenges and improving capacity planning through better power management. (PODCAST) READ ABSTRACT |

Tips to Improve Capacity Planning through Power Management by Raritan Computer Inc July 2008 - (Free Research) In this paper, analyst Joe Clabby will describe what capacity planning is all about, data center capacity problems that IT managers are facing today, and how these problems are being addressed. (WHITE PAPER) READ ABSTRACT |

Tips to Improve Capacity Planning Through Power Management Webcast by Raritan Computer Inc July 2008 - (Free Research) In this webcast, analyst Joe Clabby will describe the common data center capacity planning problems IT organizations encounter. New developments in data center power management are covered in this webcast. (WEBCAST) READ ABSTRACT |

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company) ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.  (SOFTWARE PRODUCT)

Steel Enterprise Management Systems - ERP for Metals Industry by STEELMAN Software Solutions Inc (E-mail this company) STEELMAN - SEMS is designed specifically for the metal industry. Metal processors have many unique issues that generic ERP packages will not solve. SEMS delivers terminologies, screens, and workflows that your staff can readily relate to and productively use with minimal training. SEMS can scale from 20 to over 1000 users and any metal type.  (ASP & SOFTWARE PRODUCT)

Remote Support Service by Citrix Online-GotoAssist GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.  (ASP)

OnePlan Production Scheduler: Update Schedules to Match Speed of Business by CDC Software - Ross Enterprise (E-mail this company) OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility & collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business.  (ASP)

Call Center Management: Planning, Scheduling, Historical and Real Time Statistics by DeskFlex August 2008 - (Free Research) The scope of this white paper includes management information and its use for forecasting work volumes, planning and scheduling agents to handle the projected work volume, and feedback as to the actual performance of the call center. (WHITE PAPER) READ ABSTRACT |

Whatever Happened to Service? by SERVICEPower. June 2008 - (Free Research) After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results. (CASE STUDY) READ ABSTRACT |

Quest MessageStats™ by Quest Software, Inc Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT)

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise. by Insight and Sun Microsystems, Inc. June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service. (WHITE PAPER) READ ABSTRACT |

OASIS Workers Comp; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT)

12 Pitfalls of IT Systems Management: Maximize Performance and Availability While Lowering Cost by uptime software inc. July 2008 - (Free Research) Monitoring servers and proactively managing capacity helps companies maintain service level agreements, meet contractual obligations, improve customer and partner satisfaction, and move forward into new markets. (WHITE PAPER) READ ABSTRACT |

Preventing IT Disasters: Backup Air Conditioners for Small to Mid-Size Server Rooms and Network Closets by MovinCool April 2008 - (Free Research) The most important benefit of portable air conditioners is that they allow quick and easy installation that does not violate most lease agreements and does not normally require prior approval of the building owner. (WHITE PAPER) READ ABSTRACT |

Retail 101: Juggling POS with Mobility, Call Centers, BI and Security by Hewlett-Packard Company June 2008 - (Free Research) In this E-Guide, get an overview of the retail industry from the focal points of tying it to security, business intelligence, mobility and call centers. (WHITE PAPER) READ ABSTRACT |

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT)

Virtual Iron Overview & Demonstration by Virtual Iron Software, Inc. March 2008 - (Free Research) Virtual Iron is the leading provider of enterprise server virtualization. Learn in this webcast how their software enables organizations of all sizes to dramatically reduce the cost and complexity of managing and operating their data centers. (WEBCAST) READ ABSTRACT |

Version 4 Technical Whitepaper by Virtual Iron Software, Inc. March 2008 - (Free Research) Virtual Iron provides server virtualization and virtual infrastructure software solutions. Small, medium and large organizations use Virtual Iron in their data center to reduce the cost and complexity of enterprise service delivery. (WHITE PAPER) READ ABSTRACT |

Capacity Management: A Continuous Practice for Boosting IT Infrastructure ROI by Hewlett-Packard Company June 2008 - (Free Research) IndependentAssessment offers independent analysis of technology products by Alan Radding, a widely published IT analyst, and writer. In this report the HP Storage Suite is shown to enable firms to monitor, plan, analyze and report on storage usage. (WHITE PAPER) READ ABSTRACT |

Capacity Management in Virtual Infrastructures by Nimsoft, Inc. August 2008 - (Free Research) This white paper offers a detailed look at the challenges of capacity management in virtualized infrastructures. It also offers a wealth of practical insights into addressing these challenges and setting the stage for successful VMware deployments. (WHITE PAPER) READ ABSTRACT |

Security Implications of the Virtualized Datacenter by F5 Networks (E-mail this company) November 2007 - (Free Research) The concept that virtual operating environments are just as secure as their physical counterparts can be a very expensive and destructive fallacy. Read why Today’s system and security administrators need to begin focusing on virtual security, preparing for a new threat arena for distributed and targeted attacks. (WHITE PAPER) READ ABSTRACT |

The Green Data Center - A Symantec Green IT Guide for Government Agencies by Carahsoft Technology Corp September 2008 - (Free Research) Growing environmental, energy-cost, and space-planning concerns have moved conservation to the top of many agendas - calling for agencies to develop a plan to both reduce costs and energy consumption. Learn how government agencies can chart an energy-efficient future that doesn’t depend on painful compromise. (WHITE PAPER) READ ABSTRACT |

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company) OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.  (ASP & SOFTWARE PRODUCT)

How Server Virtualization Helped Sleek Networks Improve Performance and Boost Capacity by Citrix July 2008 - (Free Research) Thanks to Citrix's XenServer, Sleek Networks uses fewer physical servers, requiring less power and cooling, yet achieving higher performances. Server virtualization with XenServer reduces a datacenter's environmental impact by using fewer resources. (CASE STUDY) READ ABSTRACT |

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