Call Accounting Package White Papers, Call Accounting Package Software, Call Accounting Package Research, Hardware and Services

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 10, 2009 - (Free Research)

Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.

(CASE STUDY)

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Webcast: Emerging Opportunities for Accounting Firms in a Changing Economy by BlackBerry

November 02, 2009 - (Free Research)

The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.

(WEBCAST)

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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 10, 2009 - (Free Research)

Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.

(WHITE PAPER)

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Avatars Proven to Increase Advertising Effectiveness by Humanity Interactive

September 30, 2009 - (Free Research)

Blue Rain commissioned Humanity Online to create an avatar for their character "Marcus OneNote" that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.

(CASE STUDY)

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HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

HIPAA Compliance: Addressing HITECH and HIPAA with Database Security and Log Management by LogLogic, Inc.

September 23, 2009 - (Free Research)

The HITECH Act, a new Federal mandate, is compelling many to rethink HIPAA compliance. View this webcast for an in-depth review of new mandates, top priorities in healthcare IT, and the application of data security and log management in healthcare.

(WEBCAST)

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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 2009 - (Free Research)

Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.

(WHITE PAPER)

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Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)

This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.

(WHITE PAPER)

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Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation

April 2009 - (Free Research)

Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

(TRIAL SOFTWARE)

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Get the Facts on Information Availability: How to Solve Downtime Challenges to Manufacturing and Supply Chain Operations by Vision Solutions

January 2007 - (Free Research)

This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization.

(WHITE PAPER)

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Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft

August 2009 - (Free Research)

Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows.

(WHITE PAPER)

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Human Machine Interface (HMI) by AutomationDirect

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.

(HARDWARE PRODUCT)

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect

Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.

(HARDWARE PRODUCT)

CloudBurst Marketing Demo by IBM

September 2009 - (Free Research)

IBM CloudBurst is a quick-start to cloud computing. Simply roll it into your data center to quickly see the benefits of cloud computing.

(PRESENTATION TRANSCRIPT)

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Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America Inc

May 2008 - (Free Research)

This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration.

(WHITE PAPER)

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SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research)

This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.

(WHITE PAPER)

Research Management Solutions: Bringing the Benefits of Automation to the Front Office by Advent Software, Inc

December 2008 - (Free Research)

How does a firm or fund manager assess his/her research management needs and choose the best solution? This document helps by identifying pain points in the research workflow that RMS must address, describing how RMS supports investment process and decision making, and highlighting key features to consider when evaluating RMS solutions.

(WHITE PAPER)

The New Data Imperative: Managing Real-Time Risk in Capital Markets by Sybase, Inc.

September 2009 - (Free Research)

The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises.

(EBOOK)

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Five Steps To Effective Corporate Governance by Wipro Technologies

February 2009 - (Free Research)

This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance.

(WHITE PAPER)

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Increase Your Returns Using Event-Based Marketing by Infor CRM

July 2009 - (Free Research)

Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.

(WHITE PAPER)

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CA ARCserve® Backup r12.5 ROI Calculator by CA

November 2009 - (Free Research)

CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.

(ASSESSMENT TOOL)

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Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts by FTI Technology

November 2009 - (Free Research)

Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution.

(WHITE PAPER)

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EVault SaaS - World-class online backup service offerings packaged to fit your business by i365, A Seagate Company

November 2009 - (Free Research)

EVault SaaS is our automated online backup and recovery offering that provides secure, reliable, efficient protection of your organization’s critical data, directly through the Internet. With EVault SaaS, you get a world-class data protection infrastructure that lets you safeguard your data without additional capital or IT expenses.

(DATA SHEET)

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