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Six Secrets to 24x7 Exchange Availability by Marathon Technologies September 28, 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.  (WHITE PAPER) READ ABSTRACT |

Hosted Exchange Best Practices: Collaboration, Email, Calendaring and Mobility Solutions by Concentric November 2008 - (Free Research) Email, calendaring, collaboration, and mobility are currently moving out of corporate data centers to service provider networks. Having a hosted service within your organization can dramatically change and positively affect your business...  (WHITE PAPER) READ ABSTRACT |

Secure in 15: An at-a-glance Calendar by McAfee, Inc. October 2008 - (Free Research) Secure in 15 -- Security practices you can use each day. Start with this "15 Minutes Month-at-a-Glance" calendar today. Each month, we'll send you additional tools and tricks to stay protected around the clock.  (ARTICLE) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.  (WHITE PAPER) READ ABSTRACT |

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc. September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.  (BROCHURE) READ ABSTRACT |

Microsoft Business Productivity Online Suite: Highly Secure & Reliable Cloud Services by Microsoft November 2009 - (Free Research) Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud.  (VIDEO) READ ABSTRACT |

Delivering ROI with Enterprise Social Computing by NewsGator Technologies April 2009 - (Free Research) This paper will demonstrate how social computing solutions can help improve three core areas of your business: 1)Reducing expenditures 2)Leveraging current investments 3)Improving operating efficiency  (WHITE PAPER) READ ABSTRACT |

Imaging & Workflow Automation: A White Paper on SAP® Invoice Management by OpenText by SAP America Inc September 2009 - (Free Research) In this whitepaper, we'll learn what challenges are facing companies in their current paper-based AP operations, the benefits of implementing imaging and workflow automation, and how SAP Invoice Management by OpenText can help streamline the invoice receipt-to-pay process.  (WHITE PAPER) READ ABSTRACT |

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd August 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings.  (ANALYST BRIEF) READ ABSTRACT |

The Total Economic Impact™ of Microsoft Exchange 2010 by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This study illustrates the financial impact of deploying Microsoft Exchange 2010 for a retail and distribution organization of 1,500 employees and $450 million in annual revenue.  (ANALYST REPORT) READ ABSTRACT |

Microsoft Business Productivity Online Suite: Communicate Success by Microsoft November 2009 - (Free Research) So you want to supercharge your team's productivity? The key is to get them together. The tools you need are ready right now in the Microsoft Business Productivity Online Suite. Watch this informative video to learn about the myriad of features and benefits that this Microsoft solution has to offer.  (VIDEO) READ ABSTRACT |

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..  (WHITE PAPER) READ ABSTRACT |

Do Extraordinary Things Everyday with Microsoft Dynamics CRM! by Microsoft September 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.  (WEBCAST) READ ABSTRACT |

Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists by SearchWinIT January 2009 - (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework.  (EZINE) READ ABSTRACT |

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program September 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.  (CASE STUDY) READ ABSTRACT |

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc April 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.  (WHITE PAPER)

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.  (CASE STUDY) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.  (WEBCAST) READ ABSTRACT |

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc November 2009 - (Free Research) Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.  (ANALYST BRIEF) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.  (CASE STUDY) READ ABSTRACT |

Social Computing in the Enterprise by NewsGator Technologies May 2008 - (Free Research) An April 2008 Forrester report predicts that the Enterprise Web 2.0 and social computing market will grow from $455M in 2007 to $4.6B in 2013. This paper summarizes: 1) Why Companies Are Pursuing Social Computing 2) What Enterprise Social Computing Really Is 3) How To Implement Social Computing Successfully  (WHITE PAPER) READ ABSTRACT |

Architecting Enterprise Social Computing for Business Value by NewsGator Technologies October 2008 - (Free Research) This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals.  (WHITE PAPER) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps January 2009 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.  (ANALYST REPORT) READ ABSTRACT |

Road Map for Delivering XMLP Documents from Oracle EBS by STR Software May 2009 - (Free Research) A transparent, out-of-the-box solution, AventX Oracle Connector utilizes native Oracle E-Business Suite functionality (workflow, forms, and database technology) to automate fax and email delivery of any document that can be printed. The result: measurable savings, streamlined workflow, and enhanced productivity.  (DATA SHEET) READ ABSTRACT |

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