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CW Special Report on Microsoft by ComputerWeekly.com
January 25, 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance.
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How to tackle risk taxonomy by ComputerWeekly.com
November 25, 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation UK Ltd
October 10, 2012 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.
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IBM Lotus Complete Collaboration Express Starter Pack by IBM
March 13, 2009 - (Free Research)
Check out this software demo to see how the IBM Lotus Complete Collaboration Express Starter Pack works in conjunction with Lotus Domino and other applications to provide excellent collaboration capabilities and numerous other benefits.
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A Document Management System Is Only as Good as Its Index by Viking Software Solutions
April 2008 - (Free Research)
In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi..
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Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
December 2008 - (Free Research)
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
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ROC Maestro for Open Systems by ROC Software
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
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BlackBerry Enterprise Server Express by BlackBerry
March 2010 - (Free Research)
By mobilizing email, calendar, personal information management, and your business applications, your company can boost business performance, increase productivity and enable workers to make timely decisions based on the most accurate information available.
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Microsoft Online: Exchange Online Forum by Microsoft
April 2010 - (Free Research)
Access this discussion board to get with some of the most relevant tasks related to understanding, setting up, and using Microsoft Exchange Online. It will cover capabilities and operation of Exchange Online, both Standard and Deskless.
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E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack
August 2008 - (Free Research)
Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information Store files and even from your live Exchange server.
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Collaboration without Boundaries by Red Hat and JBoss
April 2008 - (Free Research)
IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.
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Nutra-Flo Drives Global Business with Robust Collaboration Platform by IBM
March 2009 - (Free Research)
Read this case study to see how Nutra-Flo Company adopted Lotus Notes and Domino 8 to collect collaborative applications in a single customizable interface and conveniently group communications, helping to improve staff productivity.
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Genius Project4Domino Versus Microsoft Project Server 2007 by Genius Inside
October 2007 - (Free Research)
The goal of this white paper is to demonstrate that Genius Project4Domino has a stronger ROI, is better integrated, is rich in features, and is a more cost effective (TCO) alternative - especially for Domino and Lotus Notes users. The comparison benefits for Exchange and other platforms are similar.
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Solution Spotlight: A Guide to Agile Testing for QA and Test Managers by IBM
December 2012 - (Free Research)
In this expert e-guide, Lisa Crispin, co-author of the book Agile Testing explains why a testing taxonomy such as the Agile testing quadrants can be a highly effective tool to help with these uncertainties. Read on to learn how the quadrants work and how they can be applied in your organization.
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Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT
August 2008 - (Free Research)
SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.
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Harvard Business Publishing Uses Open Source ECM to Transform into a Digital Media Enterprise by Rivet Logic Corporation
March 2009 - (Free Research)
Rivet Logic and Harvard Business Publishing (HBP) implemented an enterprise content management (ECM) solution that unlocked content across all publishing divisions. This agile solution enabled HBP to broaden and accelerate its digital publishing activities by making content easily searchable and manageable for all business end-users.
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Virtualization Management Survey Report: Key Findings by Focus
August 2009 - (Free Research)
This FOCUS report of key findings presents the highlights of an end-user survey conducted in April 2009, outlining the current state of virtualization adoption, pain points, barriers to expansion, and management requirements.
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Plantronics, Simply Smarter Communications by Plantronics
May 2011 - (Free Research)
Mark your calendar for May 18 at 10 a.m. EDT/7 a.m. PDT for this global web event. Sign up for a reminder so you don’t miss a word.
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CSC CloudMail for VMware Zimbra by CSC
January 2012 - (Free Research)
Moving your messaging application to the cloud can help you lower TCO and increase integration by eliminating the need to maintain an in-house email system. Learn how you can enjoy a full suite of email, calendaring, sharing and document management abilities on any desktop or operating system with a cloud-based platform.
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