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Moving beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.  (WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce by Workday June 2012 - (Free Research) When a large manufacturing enterprise needed to find a system to handle their 57,000+ employee workforce, they turned to human capital management (HCM) software. Watch this webcast now to learn the additional benefits that can be achieved through HCM software and why you should seriously consider implementing it today.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday May 2012 - (Free Research) This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.  (WHITE PAPER) READ ABSTRACT |

Product Preview - Enterprise Cloud for HR and Finance by Workday November 2012 - (Free Research) This product demonstration shows how a unified cloud solution can integrate strategic HR decisions with the financial actions of a business.  (PRODUCT DEMO) READ ABSTRACT |

Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, an SAP company March 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.  (WHITE PAPER) READ ABSTRACT |

Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce by Workday March 2012 - (Free Research) Using an on-premise workforce mangement solution, Kimberly-Clark was struggling to manage its 57,000 internationally based employees— largely because of low adoption rates among its business and functional leaders. View this video to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.  (VIDEO) READ ABSTRACT |

Podcast: Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce by Workday June 2012 - (Free Research) <p>Listen to this podcast to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.</p>  (PODCAST) READ ABSTRACT |

Redeploy Your Workforce with SaaS to Foster Better Alignment with Strategic Goals by Workday March 2012 - (Free Research) What if HR executives could easily map and analyze their human capital in relation to the strategic priorities of the organization? View this brief video to learn how to leverage software that can help you to re-deploy your workforce to better align it your strategic objectives.  (WEBCAST) READ ABSTRACT |

HCM in the Cloud Provides Real-Time Workforce Visibility by Workday March 2012 - (Free Research) The human resources systems you've implemented may actually be holding you back from effectively managing your workforce. View this video to learn how a unified HR solution based in the cloud can provide you with the real-time business insight to successfully leverage your human capital.  (VIDEO) READ ABSTRACT |

Visibility, Alignment, and Optimization Part II: Turn your Organization's Defining Resource into a Competitive Advantage by Workday March 2012 - (Free Research) Are you aligning the initiatives and work done by your workforce with the evolving strategies of your organization? This whitepaper highlights the importance of continuous alignment and why it's essential to the ongoing success of your company.  (WHITE PAPER) READ ABSTRACT |

Visibility, Alignment, and Optimization Part I: The Value of Workforce Visibility in Driving Business Decisions by Workday December 2011 - (Free Research) Do you know as much about your employees as you know about your customers, products, or systems?  Imagine the organizational transformation that could be possible if HR could provide real-time, actionable insight into the talent of your organization  (WHITE PAPER) READ ABSTRACT |

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers by Citrix May 2009 - (Free Research) This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth.  (WHITE PAPER) READ ABSTRACT |

Visibility, Alignment, and Optimization Part III: Real Customers, Real Results by Workday December 2011 - (Free Research) Organizations committed to workforce visibility, alignment, and optimization are well positioned to dominate in the new economy. These high-performing organizations achieve their goals via a unified human resource management, performance management, and financial management solution.  (WHITE PAPER) READ ABSTRACT |

Harvard Business Review: Taking Measure of Talent by Workday February 2012 - (Free Research) This Harvard Business Review Analytic Services whitepaper, sponsored by Workday, focuses on effective management of your human capital and gaining insight into your workforce's skill, knowledge, and experience through technology  (WHITE PAPER) READ ABSTRACT |

Workday Solutions: Human Capital Management by Workday Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people.  (SOFTWARE PRODUCT)

What Your Peers Are Doing to Prime Their  Human Resources and Financial Systems  for Growth and Change by Workday December 2012 - (Free Research) This white paper reviews and analyzes the major trends in Human Resources and Financial Systems SaaS and cloud-based technologies, including information on globalization, contingent workforces, and HR restructuring.  (WHITE PAPER) READ ABSTRACT |

8 Steps to Standardize Multi-Country Payroll Processes by Workday February 2012 - (Free Research) This paper explores the challenges associated with standardizing multi-country payroll programs and outlines eight essential steps for success. Read on for a deeper understanding of how to assess your current international payroll operations and learn how to design a payroll strategy that aligns with your company’s strategic objectives.  (WHITE PAPER) READ ABSTRACT |

Enterprise CIO Decisions Volume 8: Managing the Mobile Workforce by SearchCIO.com June 2011 - (Free Research) There are plenty of business opportunities with mobile device and mobile workforce management, but also risks—unless IT leaders plan ahead now. Inside this e-zine, gain expert insight on mobile device management issues directly from your peers.  (EZINE)

The Business Case for Outsourcing to Vietnam by LogiGear Corporation June 2011 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.  (WHITE PAPER) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: Location Evaluation Factors for Offshore Outsourcing: The Promise and the Peril by Accenture March 2009 - (Free Research) When it comes to offshore outsourcing, security and location decisions have become more important overtime. Read this presentation transcript from the webcast of the same name and discover best practices and security risks in offshore outsourcing.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Why It's Time to Retire that Aging HR System and Embrace the Cloud! by Workday November 2012 - (Free Research) In this presentation transcript to find out why organizations are moving their human capital management (HCM) processes to the cloud. Read now to hear first-hand from leading organizations who will share why they made the move to the cloud and the benefits they gained.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Ten Key Steps to Effective Succession Planning by Halogen Software August 2008 - (Free Research) Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.  (WHITE PAPER) READ ABSTRACT |

Podcast: Why It's Time to Retire that Aging HR System and Embrace the Cloud! by Workday November 2012 - (Free Research) In this podcast find out why organizations are moving their human capital management (HCM) processes to the cloud. Tune in now to hear first-hand from leading organizations who will share why they made the move to the cloud and the benefits they gained.  (PODCAST) READ ABSTRACT |

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