The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. 

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 

Consolidating databases onto a private cloud is a new model for the delivery of database services. Private clouds consolidate servers, storage, operating systems, databases, and mixed workloads onto a shared hardware and software infrastructure. 

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management. 

This paper provides recommendations and best practices for optimizing virtualization infrastructures when deploying the Oracle Optimized Solution for Enterprise Cloud Infrastructure. It covers deployment of software, hardware, storage, and network components. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits. 

XenServer enables consolidation of server and other infrastructure resources, by combining servers and storage into resource pools that can be apportioned to the applications with the highest business need. 

Uninterruptible Power Supply (UPS) terminology is a complex subject, often made more confusing by the competing marketing claims of various manufacturers. This paper explains this terminology and discusses the capabilities and limitations of the various classifications. 

<p>Transitioning to the cloud can introduce many security risks and data privacy challenges. This white paper provides key insights on how to evaluate cloud technology vendors so you can maximize your security in your new environment. Review a series of questions asked to nine cloud vendors and uncover what they reveal about current offerings.</p> 

Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day. 

The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.