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The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft
October 18, 2011 - (Free Research)
Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.
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CW+: Special Report on Oracle by ComputerWeekly.com
December 14, 2010 - (Free Research)
This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.
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Video: LotusLive Suite by IBM
January 2012 - (Free Research)
Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location.
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Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
January 2011 - (Free Research)
In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate your business. Read on to learn more.
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Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM
November 2010 - (Free Research)
Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well.
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Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
April 2011 - (Free Research)
Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation
December 2011 - (Free Research)
By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization.
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Oracle WebLogic Suite: A Middleware Foundation for Application Grid by Oracle Corporation
December 2008 - (Free Research)
Learn about the technical components of Oracle WebLogic Suite to create an infrastructure layer that pools and dynamically provisions the resources on which business applications and SOA run. Download this free, compelling white paper now.
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Oracle WebLogic Suite: A Middleware Foundation for Application Grid by Oracle Corporation UK Ltd
December 2008 - (Free Research)
This free white paper shows that Oracle WebLogic Suite packages many essential middleware capabilities to help organizations implement application grid concepts. Learn how to create an infrastructure layer that pools and dynamically provisions the resources on which business applications and SOA run.
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Oracle Business Intelligence Foundation Suite by Oracle Corporation
January 2011 - (Free Research)
This paper is written for BI technical professionals and provides an in-depth overview of the Oracle BI Foundation Suite functional capabilities and technical architecture.
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SOA Strategy: A Comprehensive Yet Flexible Suite for a Pervasive Architecture by Oracle Corporation
April 2008 - (Free Research)
This paper looks at some of the advantages of implementing SOA with a suite strategy, and specifically focuses on the Oracle SOA Suite of products. Then by briefly highlighting the experiences of a major SOA installation, shows how the suite strategy paid off for one global customer.
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What's New in SOA Suite 11g? by Oracle Corporation
June 2009 - (Free Research)
In this new release of SOA Suite, Oracle continues to emphasize the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.
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Try Office 365 for free for 30 days by Microsoft
December 2011 - (Free Research)
Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.
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Try Office 365 for free for 30 days by Microsoft
December 2011 - (Free Research)
Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.
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Oracle SOA Suite 11g by Oracle Corporation
January 2010 - (Free Research)
In this new release of SOA Suite (11g), Oracle continues to emphasize on simplification of the development, management and monitoring of service-oriented architectures, while delivering the extreme performance & scalability required for mission-critical environments.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc
(E-mail this company)
July 2006 - (Free Research)
Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc
(E-mail this company)
May 2006 - (Free Research)
Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.
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Gartner predictions around Social CRM by Infor CRM
February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
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Apply the power of CRM to build customer loyalty by Infor CRM
February 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies.
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