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CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

E-Book: Successfully Leveraging Marketing Automation Technology: Building a Business Case by SearchCRM

August 31, 2010 - (Free Research)
Marketers are being asked to identify, segment and target the most profitable customers and boost customer loyalty. Marketing automation software can help solve these challenges, but it too requires a financial investment. Read on and learn how to successfully leverage marketing automation technology and how to build a business case for it as well. 
(EBOOK) READ ABSTRACT |

3-2-1 Contact the Call Center by SearchCRM

January 31, 2013 - (Free Research)
Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat. 
(WHITE PAPER) READ ABSTRACT |

Chapter 3: SaaS on the Rise, but Does It Deliver? by SearchCRM

October 07, 2009 - (Free Research)
The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks. 
(EBOOK) READ ABSTRACT |

Expert e-zine: Business application strategy, from ERP to the cloud and beyond by SearchSAP

March 05, 2012 - (Free Research)
In this first issue of Business Applications Digest, find advice from industry insiders on mastering the five success factors for enterprise resource planning (ERP) upgrades, choosing the best fit between 'best of breed' business intelligence (BI) and built-in ERP tools, and how to take advantage of the latest Software as a Service (SaaS) trends. 
(EZINE)

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 24, 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Hosting Applications in the Cloud by SAVVIS

August 13, 2010 - (Free Research)
Whether it's public cloud, private cloud or a hybrid of the two, IT can be delivered as a service to today’s businesses faster, cheaper and more efficiently than ever before. Read this E-Book to learn more. 
(EBOOK) READ ABSTRACT |

Enhancing Disk-to-Disk (D2D) Backup with Data Deduplication by FalconStor Software

May 20, 2009 - (Free Research)
Today's storage environments need a way to keep data intact without consuming corresponding disk storage. The FalconStor® File Interface Deduplication System provides the solution. Read on to discover the amazing benefits of this data deduplication solution. 
(WHITE PAPER) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 07, 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Agentless Backup—Separating Myth from Reality by Asigra

June 11, 2013 - (Free Research)
This white paper explores a backup solution that eliminates the requirement for locally installed agents, enabling substantial time and cost savings and simplified management. 
(WHITE PAPER) READ ABSTRACT |

The Advantage of Service Provider Cloud Solutions vs. Do-It-Yourself (DIY) Internal Cloud Computing Strategies by SAVVIS

February 02, 2011 - (Free Research)
Few technological innovations have garnered as much broad-based attention as the idea of Cloud Computing, which promises faster access to more powerful processing capabilities and application functionality at a fraction of the cost of traditional on-premise systems and software. 
(WHITE PAPER) READ ABSTRACT |

Integrating HP Data Protector Software with HP Data Deduplication Solutions by HP

December 10, 2008 - (Free Research)
This white paper will discuss HP Data Protector Software which fully supports HP data deduplication technologies allowing you to recover files more quickly while reducing your data management and storage costs. 
(WHITE PAPER) READ ABSTRACT |

Software and Licensing Costs Report: Demanding Pricing that Matches Business Value by Asigra

January 04, 2013 - (Free Research)
This report describes the software pricing and licensing landscape and explains why it is so important for sourcing and vendor management executives to implement Forrester's strategic software sourcing approach. 
(WHITE PAPER) READ ABSTRACT |

VMware Backup Software and a vSphere Backup Solution Checklist by HP

December 01, 2011 - (Free Research)
Buying backup software for a virtualized environment is way more complicated than buying software for traditional servers. Before you go out and explore the different backup options available, check out the VMware backup software and vSphere backup solution checklist featured in this E-Guide. 
(EGUIDE) READ ABSTRACT |

E-Guide: Backup Reporting Software Keeps Backups 'Honest' by HP

December 01, 2011 - (Free Research)
Backups aren't always perfect, and it's not always easy to tell when they're not working correctly. Fortunately there's backup reporting software to keep things in check. Check out this expert E-Guide to learn the benefits and different types of backup reporting software available today. 
(EGUIDE) READ ABSTRACT |

Virtualization Reaches Beyond the Hypervisor by SearchServerVirtualization

March 26, 2014 - (Free Research)
This expert resource details the importance that management software will have as a deciding factor in which vitualization vendor organizations pick moving forward. 
(EBOOK) READ ABSTRACT |

Paying a Fair Price for Data Backup by Asigra

September 30, 2013 - (Free Research)
This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Kaiser Permanente Physicians go Mobile using Nuance Technology by Nuance

March 20, 2014 - (Free Research)
This video talks about Dragon Medical Mobile Recorder and the results of a pilot study at Kaiser Permanente NW. Despite limited testing, the software has become incredibly popular with many more doctors asking to use it. 
(VIDEO) READ ABSTRACT |

Continuous Data Protection by FalconStor Software

April 28, 2009 - (Free Research)
If your company seeks to eliminate or drastically reduce backup windows to create faster point-in-time recoveries for more mission-critical apps, CDP software is a viable alternative to traditional backup software. Take a few minutes to read this presentation transcript to learn more about the technology. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

MicroScan De-Duplication Minimizes Replication Bandwidth and Storage Requirements by FalconStor Software

February 10, 2009 - (Free Research)
Read this document to learn how FalconStor's powerful MicroScan technology works to minimize duplicate data and help save considerable bandwidth, storage resources, and overhead. 
(WHITE PAPER) READ ABSTRACT |

New Storage Model Reflects Business Value and Immediate Cost Savings by Asigra

November 01, 2013 - (Free Research)
This white paper showcases the impact that trends like the cloud, mobile computing and big data are having on today's IT landscape, and introduces a software licensing solution designed to help you keep backup and recovery costs to a minimum. Read now to learn more! 
(WHITE PAPER) READ ABSTRACT |

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