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TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc..
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more...
>> Discover more offerings from TechExcel, Inc..
CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more...
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Parature's Online Customer Service Software & Solutions by Parature Inc..
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more...
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eCity Sell - Sales Order Management for .Net2.0 by SLINGSHOT.

eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enhancing SQL Reporting Services with Double-Take by Double-Take Software.

February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics CRM Online Webcast by Microsoft

June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help?
(WEBCAST) GO TO WEBCAST

Revenue Recognition, Contract Renewals and Order Management Software by Softrax Corporation (E-mail this company)

Softrax provides a complete solution for streamlining revenue recognition, maintenance renewals, order management, complex billing, reporting, and financial forecasting. Softrax is the robust foundation for finance operations as well as compliance with accounting guidelines and Sarbanes-Oxley requirements. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.

Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Aite Group Research Report - Rise of Dark Pools and Rebirth of ECNs: Death to Exchanges? by Advent Software, Inc

July 2008 - (Free Research) This whitepaper examines some of the key trends within the U.S. ATS market, and provides clear categorizations of some of the platforms vying for market share. This report also provides U.S. equities market share estimates and future projections.
(WHITE PAPER) GO TO WHITE PAPER

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Incident Reporting System by Delphi Technology, Inc. (E-mail this company)

The Incident Reporting System provides the capability to report incidents for any type of business over the Internet via a secure web site, providing real-time entry and enabling immediate attention by a claims handler. Internet reporting provides cost-effective, efficient solutions and provides real-time access for immediate action. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

InfinityQS ProFicient by Infinity QS

InfinityQS ProFicient suite of software offers extensive functionality, allowing you to chart and analyze data in a way that's most meaningful to you. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc. (E-mail this company)

CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident submission through investigation to a final resolution, CustomerWise refines your support process and increases efficiency and productivity. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for General Repair and Handyman Service Companies by Insight Direct (E-mail this company)

There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Four Types of Configurators: Which One Is Right for Your Business? by Configure One.

June 2008 - (Free Research) This white paper highlights the functionality that companies are looking for in a configurator today, and examines the scope of the four categories of configurators and also provides some of the key questions you should ask potential software vendors.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eCity Financials - Financial Control for Your Mid-to-Large Business by SLINGSHOT.

eCity Payables forms an integral part of the advanced financial management capabilities of the eCity Enterprise Suite. Access to eCity applications is provided via a user configurable “dashboard”. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc.

P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Exchange - Mailbox, PST and Public Folder Management by Sherpa Software (E-mail this company)

Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Discovery Attender® for Exchange- Electronic Search and Discovery by Sherpa Software (E-mail this company)

Discovery Attender locates electronically stored information, such as PST files, Exchange mailboxes, public folders, and common storage areas. Whether a discovery request, performing an internal audit or trying to reduce liabilities, Discovery Attender will quickly find and produce critical information. Free Trial Available. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

CMiC Enterprise - ERP For Construction and Engineering by CMiC (E-mail this company)

CMiC Enterprise provides the operational backbone for your business, seamlessly integrating all departments and functions. CMiC Enterprise’s exceptional integration capability provides a robust end-to-end platform that delivers additional flexibility, giving your construction or engineering company multi-channel access across your organization. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience. by SAP America, Inc.

June 2008 - (Free Research) This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ESG Lab Validation Report by agami Systems

February 2008 - (Free Research) Ease of use is always desirable for IT departments inundated with projects and demands. Download this ESG Lab Validation Report to learn about a NAS and iSCSI solution that provides impressive levels of performance, high availability and easy management.
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company)

Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advent Portfolio Exchange Demo by Advent Software, Inc

July 2008 - (Free Research) Advent Portfolio Exchange is the first solution to combine the front office CRM functions of client servicing and marketing with the back office operations of portfolio accounting and reporting into a single platform.
(WHITE PAPER) GO TO WHITE PAPER

Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce

Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Configure One's Concept™ Product Configurator by Configure One.

Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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