CRM Procedures White Papers, CRM Procedures Software, CRM Procedures Research, Hardware and Services

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.

July 12, 2011 - (Free Research)

The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

SQL Anywhere v11.0.1 Developer Edition by Sybase, an SAP company

June 18, 2010 - (Free Research)

Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.

(DOWNLOAD)

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Custom Web application creates business value

by Dell and VMware

May 01, 2012 - (Free Research)

In this exclusive podcast, listen as Nicole Bradberry, CIO of Rise Health Inc., describes the process of building a custom web application that her enterprise now utilizes to handle intake and aftercare procedures for primary care physicians. Gain insight into the IT innovation that landed Bradberry the coveted Business Harmonization Award.

(PODCAST)

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7 Steps to Developing a Cloud Security Plan by NaviSite, Inc.

May 23, 2012 - (Free Research)

This essential checklist reviews the key steps to developing and implementing a comprehensive cloud security and compliance program. Learn how to create security policies, procedures and standards to support your business goals while ensuring that your business meets relevant government regulations for your industry.

(WHITE PAPER)

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Process Automation Enables Efficient Governance, Risk, and Compliance

by Epicor Software Corporation

March 25, 2011 - (Free Research)

This paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming. Yet organizations that can master these activities, operate more efficiently, compete more effectively, and build their brands. Learn how GRC technologies can help.

(WHITE PAPER)

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Expert considerations for deploying VDI by Dell and VMware

November 30, 2011 - (Free Research)

In this expert e-guide, learn the importance of looking into current network bandwidth/stability, desktop storage requirements and application management procedures. In addition, discover how to choose the right VDI management tools to enhance your performance.

(EGUIDE)

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Best Practices: A Checklist for Backup Tapes by Iron Mountain

February 24, 2012 - (Free Research)

Check out these best practices to get the most out of your tape backups. Discover keys to help you define your needs and ensure future success by establishing regular testing of recovery procedures. Also included is a breakdown of tape's lifecycle to help you better understand the backup process, and tips for proper tape handling and transport.

(WHITE PAPER)

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9 Critical Reasons to Automate Performance Management by SuccessFactors

April 23, 2012 - (Free Research)

Your talent management strategy can make or break the success of your organization, but this can be a challenging task if you’re a SMB that still collects documentation manually. Read this white paper to learn how to automate your paper-based procedures to improve your talent management life cycle.

(WHITE PAPER)

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Five ways to avoid security visibility failure by Q1 Labs

May 01, 2012 - (Free Research)

Nothing defines failure like hitting your head against the wall the same way over and over again. Sometimes security pros have to act boldly when a security product or procedure doesn't meet expectations. This podcast explores key issues that help you determine when you need cut your losses for the sake of your organization's security posture.

(PODCAST)

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Ensuring High Availability for Active Directory by Quest Software

March 20, 2012 - (Free Research)

This Quest Software webcast explains the symptoms of a failing or failed domain or forest. It also discusses how you can best prepare for this failure, and compares manual forest recovery procedures with a powerful automated solution.

(WEBCAST)

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Update Dell™ Server Hardware with Dell OpenManage Essentials by Dell, Inc. and Intel

November 01, 2011 - (Free Research)

This white paper provides detailed insight into the tasks required to upgrade servers without impacting availability in production environments. Find out how you can simplify this procedure and get advice on how to obtain new driver and firmware versions, determine updatable servers and their respective packages, and more.

(WHITE PAPER)

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Best Practices for Migrating/Upgrading Oracle Database Using Oracle GoldenGate 11g by Oracle Corporation

December 08, 2011 - (Free Research)

This white paper discusses the procedures for upgrading your Oracle database,— particularly focusing on using Oracle’s real-time data integration software, Oracle GoldenGate— along with the results of such upgrades.

(WHITE PAPER)

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Optimizing Storage and Protecting Data with Oracle Database 11g Release 2 by Oracle Corporation

March 30, 2012 - (Free Research)

This document focuses on key Oracle Database 11g capabilities that help IT departments better optimize their storage infrastructure, enabling administrators to deliver a cost effective, scalable information management platform that is easy to manage, and that continues to deliver the performance and availability that today's businesses require.

(WHITE PAPER)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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The Best Strategies for a Successful CRM Strategy Implementation

by Epicor Software Corporation

May 23, 2011 - (Free Research)

How to have a successful customer relationship management (CRM) implementation.

(WHITE PAPER)

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Advanced Case Management for Smarter Energy and Utilities by IBM

October 23, 2010 - (Free Research)

Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.

(WHITE PAPER)

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Keep your data on the straight-and-narrow with MDM by DataFlux Corporation

May 01, 2012 - (Free Research)

In this expert e-guide learn how to implement a successful master data management (MDM) strategy. Discover the typical challenges faced, and how to combat them – as well as Niel Nickolaisen’s, CIO at Western Governors University, insight into the 3 crucial components of a productive data management policy.

(EGUIDE)

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SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 09, 2012 - (Free Research)

This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions.

(EGUIDE)

Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

(EGUIDE)

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Case Study: Over 1300 Carlson Rezidor Hotels World-wide Rely on Alfresco for Document Management by Alfresco Software

May 09, 2012 - (Free Research)

This paper outlines a case study of the Carlson Rezidor Hotel Group and how it used Alfresco for its document management needs.

(WHITE PAPER)

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Best Practices for Supporting 'Bring Your Own' Mobile Devices by Citrix

January 31, 2012 - (Free Research)

In this Gartner report, explore some of the key considerations for planning, administering and supporting mobile devices. Discover how organizations can prepare to embrace "Bring Your Own" mobile device initiatives to satisfy employee needs for flexibility while minimizing associated risks.

(WHITE PAPER)

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SearchStorageUK Essential Guide to Backup by SearchStorage.co.UK

May 08, 2012 - (Free Research)

Check out this expert E-Guide to discover the current state of backup, and learn about today's newest available data protection, virtualization and backup technologies.

(EGUIDE)

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All SaaS Is Not Created Equal by Oracle Corporation

January 31, 2010 - (Free Research)

Read this guide to learn five areas to consider when choosing a SaaS CRM solution.

(WHITE PAPER)

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