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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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The Alcatel-Lucent OmniAccess 8550 WebServices Gateway: AUTOMATED WORKFLOW FOR IMPROVED PAT IENT CARE by Alcatel-Lucent

April 2008 - (Free Research)
The Alcatel-Lucent OmniAccess 8550 Web Services Gateway is a network appliance that secures automated business processes to meet corporate governance obligations. 
(WEBCAST) READ ABSTRACT |

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects

August 2007 - (Free Research)
In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com. 
(PODCAST) READ ABSTRACT |

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business by RunE2E

March 2009 - (Free Research)
In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Helping CRM Serve Its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software

April 2008 - (Free Research)
This white paper briefly highlights CRM's recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform. 
(WHITE PAPER) READ ABSTRACT |

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.)

February 2010 - (Free Research)
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. 
(WHITE PAPER) READ ABSTRACT |

Work Smarter. Sell Better. Win More. by SAP America, Inc.

April 2012 - (Free Research)
Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment. 
(WHITE PAPER) READ ABSTRACT |

Taking On-Demand CRM Integration to the Next Level by Oracle Corporation

September 2007 - (Free Research)
This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. 
(WHITE PAPER) READ ABSTRACT |

The Future of Address Validation: Going Beyond Move Update to Cut Costs and Connect with Customers by Pitney Bowes Business Insight

September 2010 - (Free Research)
Today, the need to connect with customers efficiently and effectively is more important than ever. The foundation of these communications is a complete and accurate customer record. This paper describes the validation requirements, opportunities and best practices to increase organizational efficiencies relative to enterprise address validation. 
(WHITE PAPER) READ ABSTRACT |

Windows Azure Platform Security Essentials for Technical Decision Makers by Microsoft

December 2010 - (Free Research)
In this video, Graham Calladine, Security Architect with Microsoft Services, answers the most common security concerns CxOs and other technical decision-makers have regarding the security of their data in Windows Azure cloud platform. 
(WEBCAST) READ ABSTRACT |

Raising the Bar for IT Service Management: EMA’s Look at BMC Remedy OnDemand by BMC Software, Inc.

October 2013 - (Free Research)
Explore this informative white paper to put IT Service Management-related trends into perspective, and find details of an industry-leading SaaS-based solution which allows you to explore new functionality. 
(WHITE PAPER) READ ABSTRACT |

Mobility now the starting place for SAP application development by SAP America, Inc.

December 2012 - (Free Research)
The user-driven nature of mobile applications is playing a huge part in the services and technologies that SAP is offering to help its enterprise customers mobilize their operations. Read this brief expert e-guide to learn how SAP's user experience-centric mobile tools and strategies will impact developers and end-users. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Instant Insight for the Rest of Us: OnDemand Business Intelligence by SAP America, Inc.

March 2011 - (Free Research)
Read this transcript featuring Claudia Imhoff, a popular speaker and internationally recognized business intelligence expert, and Pete Scholtens, Solution Manager of SAP. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Actuate OnPerformance – Performance Management OnDemand by Actuate

Actuate OnPerformance provides all the benefits of the world's leading Performance Management application without the IT headache. For as little as $60 per user, per month, Actuate OnPerformance eliminates the resource requirements associated 
(ASP & SOFTWARE PRODUCT)

The Cost and Benefits of On-Demand Vs. On-Premise Procurement Software by coupa.com

September 2008 - (Free Research)
While there are dozens of procurement software solutions available, there are really only two types offered: "on-premise" procurement software and newer "ondemand" procurement software. This paper outlines an approach to compute and compare them. 
(WHITE PAPER) READ ABSTRACT |

Oracle’s Optimized Solution for CRM - A Business Case for Secured Siebel CRM on Oracle’s SPARC T-Series by Oracle Corporation

March 2011 - (Free Research)
Data privacy and thefts, contractual terms and compliance requirements are issues that all need to be considered when installing a CRM system. This paper outlines how deploying Siebel CRM on Oracle's SPARC T-Series servers mitigates risk while helping maintain a low total cost of ownership by not requiring more equipment. 
(WHITE PAPER) READ ABSTRACT |

Bendigo Bank delivers a higher quality customer experience with HP by Hewlett-Packard Company

June 2011 - (Free Research)
In this case study, discover how Bendigo Bank successfully implemented a new CRM platform with less risk and lower total cost of ownership (TCO) by leveraging quality management and testing tools to ensure consistent performance. 
(CASE STUDY) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
(WHITE PAPER) READ ABSTRACT |

A Success Model for CRM Integration, And How to Avoid the Most Common Mistake by Scribe Software Corporation

May 2011 - (Free Research)
As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration. 
(WHITE PAPER) READ ABSTRACT |

Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft

December 2010 - (Free Research)
In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options. 
(WEBCAST) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software

December 2010 - (Free Research)
IT Problem: Manage your manual test library, track your progress and analyze test results. 
(TRIAL SOFTWARE) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Optimize Data Management for Smarter Banking and Financial Markets E-Book by IBM

March 2011 - (Free Research)
This e-book explains how smarter banks can anticipate customer needs and deliver innovative products faster, more consistently and more nimbly than the competition. They have full visibility of their risk position and customer needs. And they respond quickly to both challenges and opportunities. Read on to learn how to become a smarter bank. 
(EBOOK) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Take a Holistic Approach to Business-Driven Security by IBM

March 2008 - (Free Research)
This paper introduces actions that organizations can take to drive security efforts from a business and operational perspective and discusses how security leadership from IBM can help enable their success. 
(WHITE PAPER) READ ABSTRACT |

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