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Dirty Little Secrets: Mobile Apps Invading Your Privacy by Veracode, Inc.
July 27, 2011 - (Free Research)
Join Tyler Shields, Senior Security Researcher at Veracode, as he discusses the evolving mobile security threat landscape and shares real-world examples of how your data is being used (or misused) in some of the most popular mobile applications.
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Case Study: Ocean County Utilities Authority by Perceptive Software
August 02, 2010 - (Free Research)
Read this case study of a New Jersey utility company to learn how replacing their former document imaging system with the ImageNow enterprise content management allowed them to save time, accelerate AP approval processes, streamline cumbersome processes and curb frustration for employees.
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New York Stock Exchange Chooses Juniper for Next-Generation Datacenters by Juniper Networks, Inc.
July 11, 2009 - (Free Research)
This IDC Buyer Case Study examines the decision of NYSE Euronext to choose Juniper Networks as the primary supplier for the company's datacenter, Ethernet switching, and routing needs. Read on to learn more about how Juniper Networks is bringing the New York Stock Exchange into the twenty-first century.
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Certifiedmail Managed Service by DataMotion
February 08, 2011 - (Free Research)
Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania.
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NIKSUN Central Manager 2005 by NIKSUN
NIKSUN Central Manager is a Web-based application that provides services to remotely manage NIKSUN appliances. The ability to simultaneously deploy and manage all the NIKSUN appliances from a central console with a single keystroke, enables administrators to save con…
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Niksun NetVCR Data Sheet. by NIKSUN
NIKSUN NetVCR is the world’s first full-function appliance for advanced real-time network, service & application performance monitoring.
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Vestcom International: Personalization Drives Repeat Business by Exstream Software
April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...
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Niksun NetXperts by NIKSUN
NIKSUN NetXperts is a web based server side software module providing non-intrusive analysis and troubleshooting expertise.
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NIKSUN NetTrident 2005 by NIKSUN
NIKSUN NetTrident is a real-time data-mining application that intelligently & hierarchically aggregates, correlates and analyzes packet, flow, Simple Network Management Protocol (SNMP), as well as other types of data from multiple sources and presents analyzed results to the end-user.
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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
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What's your Customer Experience Advantage? by SAP America, Inc.
March 2011 - (Free Research)
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
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Customer Experience Exchange E-Zine Issue 2 by SearchCRM
January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.
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LEGO: Nurturing Consumer Loyalty Bloomberg BusinessWeek Article by SAP America, Inc.
December 2011 - (Free Research)
This LEGO customer success story reported by Bloomberg Businessweek highlights how LEGO leverages SAP Customer Relationship Managment (SAP CRM), especially the loyalty management software, to run the compnay's customer loyalty program.
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Gartner: Context-aware computing by ComputerWeekly.com
June 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media.
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Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor
February 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.
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E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
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Customer Experience Exchange, Issue 7 by SearchCRM
November 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more.
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Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent
May 2011 - (Free Research)
Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found.
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Sharepoint E-zine Vol.1: Governance Implementation Management by SearchWinIT
August 2008 - (Free Research)
SearchWinIT.com's SharePoint e-zine – is a monthly Web magazine packed with in-depth articles and tips written by SharePoint to make you a SharePoint master. Our editorial focuses on three main areas: governance, management and implementation.
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Journal of Management Excellence - Enterprise Performance Management Innovations by Oracle Corporation
April 2010 - (Free Research)
This collection of journal articles focuses on the many facets of enterprise performance management that can help organizations thrive through the recovery, including; integrating the financial close and reporting process, managing the transition to IFRS, centralized enterprise dimension management.
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