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1 - 25 of 215 | Next Page

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 26, 2012 - (Free Research)
This paper discusses first contact resolution and the offerings for measuring success with FCR. 
(WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company)

March 2006 - (Free Research)
BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc

April 2010 - (Free Research)
Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid. 
(WHITE PAPER)

The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 
(IT BRIEFING) READ ABSTRACT |

Case Study: Industrial Measurement Company Cuts Power and Cooling Costs By 50% With Intelligent System by Dell, Inc. and Intel

April 2012 - (Free Research)
<p>This case study showcases a highly efficient cooling system that enables significant data center savings. Learn more about this platform and hear from one company that implemented it here.</p> 
(CASE STUDY) READ ABSTRACT |

Quantifying the Business Value of VMware View - Webcast by VMware, Inc.

February 2012 - (Free Research)
Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™. 
(WEBCAST) READ ABSTRACT |

Automating User Provisioning: A User’s Perspective by Oracle Corporation

April 2011 - (Free Research)
Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. 
(WEBCAST) READ ABSTRACT |

Data Center Efficiency Metrics and Methods by APC by Schneider Electric

May 2012 - (Free Research)
<p>This expert e-book provides strategies to reliably measure the energy efficiency of your data center. Learn how your organization can apply metrics in a consistent way allowing for improved power consumption.</p> 
(EBOOK) READ ABSTRACT |

Three New Year’s Resolutions that Distributors Should Stick With by Epicor Software Corporation

April 2012 - (Free Research)
<p>Recent trends in the distribution industry are forcing companies to continually re-evaluate their processes and think more strategically about their business decisions. Read this white paper to find three goals your distribution company should definitely stick to in the upcoming year to ensure success.</p> 
(WHITE PAPER) READ ABSTRACT |

Virtualization and PCI-DSS: Security, Operations & Architecture Aligned for Compliance by HyTrust

April 2011 - (Free Research)
As an IT pro, you are well aware of the importance of providing a secure environment and protecting end-user data. This webcast showcases how a third-party organization can provide you with the necessary techniques and tools to protect credit card data to meet the standard data protection requirements. 
(WEBCAST) READ ABSTRACT |

Information Governance Online Symposium -- E-discovery and the Cloud by SearchCompliance.com

November 2011 - (Free Research)
The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight

June 2008 - (Free Research)
For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 
(WHITE PAPER) READ ABSTRACT |

ERP and Environmental Footprint Management for Manufacturers by IFS

January 2012 - (Free Research)
This white paper examines not only the technologies, but the organizational dynamics necessary to successfully implement an environmental footprint management program that can encompass all organizational impacts on the environment. 
(WHITE PAPER) READ ABSTRACT |

Transforming Application Development: Bringing Dev and Test Closer Together with Application Lifecycle Intelligence (ALI) by Hewlett-Packard Company

April 2012 - (Free Research)
Join today's webcast to learn how to increase both predictability and collaboration and gain insights that make application development and testing more efficient, agile and quality-oriented by connecting application lifecycle management (ALM) systems with development tools and developers' integrated development environments (IDEs). 
(WEBCAST) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company)

June 2004 - (Free Research)
Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 
(WEBCAST) READ ABSTRACT |

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems

February 2012 - (Free Research)
This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Data Center with Energy Efficient Servers by Dell, Inc. and Intel

June 2009 - (Free Research)
The Dell Energy Smart architecture provides a comprehensive, system-wide approach to balancing performance and energy use in new 11th-generation Dell PowerEdge servers - capabilities that are critical to simplifying IT and meeting the power and cooling challenges of enterprise data centers. 
(WHITE PAPER) READ ABSTRACT |

Measuring Employee Performance the Right Way by SuccessFactors

April 2012 - (Free Research)
This white paper explores employee performance in today's organizations and examines how poor data analysis is contributing to percentage increases. Discover the right way to measure performance by ensuring data validity through key tactics and realize how accurate measurements can help drive business success. 
(WHITE PAPER) READ ABSTRACT |

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research)
This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 
(EGUIDE) READ ABSTRACT |

The Best Strategies for a Successful CRM Strategy Implementation

by Epicor Software Corporation

May 2011 - (Free Research)
How to have a successful customer relationship management (CRM) implementation. 
(WHITE PAPER) READ ABSTRACT |

HP Data Center Smart Grid: An HP Converged Infrastructure Innovation Primer by HP & Intel

May 2011 - (Free Research)
By helping your data center more accurately visualize and control energy use, you'll reclaim facility capacity and optimize energy use en route to reducing costs for your organization. Read this white paper for the details. 
(WHITE PAPER) READ ABSTRACT |

SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 2012 - (Free Research)
This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions. 
(EGUIDE)

Gartner predictions around Social CRM by Infor CRM

February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

All SaaS Is Not Created Equal by Oracle Corporation

January 2010 - (Free Research)
Read this guide to learn five areas to consider when choosing a SaaS CRM solution. 
(WHITE PAPER) READ ABSTRACT |

Differentiate Your Company with Complete CRM by Oracle Corporation

February 2009 - (Free Research)
This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 
(WHITE PAPER) READ ABSTRACT |

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