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E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc.

June 12, 2012 - (Free Research)
This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses. 
(EGUIDE) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 31, 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers by Oracle Corporation

February 01, 2010 - (Free Research)
The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy. 
(WHITE PAPER) READ ABSTRACT |

WCM Playbook: Tips for the Web Content Management Pro by TechTarget

February 19, 2014 - (Free Research)
When it comes to web development, managing the complexities of its content is often complex and cumbersome, but it doesn't always have to be if you have the right tools in place. Complete this survey and gain access to "WCM Playbook: Tips for the Web Content Management Pro". 
(RESOURCE)

Accelerate your Managed Services with the MSP Playbook and get an exclusive look at our new MSP Playbook by N-able Technologies

October 01, 2013 - (Free Research)
Tune in now to access a helpful how-to playbook for understanding best business practices for your organization as a managed services provider (MSP). 
(WEBCAST) READ ABSTRACT |

CA Clarity Playbook Demo by CA Technologies.

November 11, 2013 - (Free Research)
All companies realize that aligning IT investments and resources to business goals is critical to a well-defined business strategy. In this brief webcast, watch a demo of a project portfolio management (PPM) tool that enables you to successfully connect IT strategy to business outcomes. 
(WEBCAST) READ ABSTRACT |

Red Alert: Why Tablet Security Matters by BlackBerry

December 01, 2011 - (Free Research)
While tablet computers continue to grow in popularity, for enterprises, there is much to be concerned about. Fact is, most tablets are made for consumer entertainment and not for keeping enterprise secrets. However, the exception is the highly secure, enterprise ready BlackBerry Playbook tablet. 
(PRODUCT OVERVIEW) READ ABSTRACT |

The Review Center Playbook: A how-to guide to using the Review Center within Contour by Jama Software

September 21, 2010 - (Free Research)
Review Center is a module within Contour that provides a fast and agile way to collaborate on requirements. It enables teams to discuss, review and approve requirements with stakeholders and customers in real-time. It can also cut requirements approval cycles from weeks to days. This playbook provides a step-by-step guide on how to use it. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry PlayBook Tablet with OS 2.0, BlackBerry Mobile Fusion Management by BlackBerry

July 24, 2012 - (Free Research)
Discover how you can balance the personal and professional needs of today's mobile workforce and finally find harmony between security and usability. 
(WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

What 150 CIOs Want in an Enterprise Tablet – and How BlackBerry Playbook Stacks Up by BlackBerry

July 01, 2012 - (Free Research)
Gartner predicts that 80% of businesses will deploy tablet computers across their enterprise by 2013. Review this comprehensive paper to discover what CIOs ranked as the top features and applications of an enterprise-grade tablet, and learn about one tablet option that stands apart from the competition. 
(WHITE PAPER) READ ABSTRACT |

Brian Madden and BlackBerry's Alan Panezic discuss BlackBerry Mobile Fusion, Balance, and PlayBook 2.0 by BlackBerry

February 24, 2012 - (Free Research)
Watch this 10 minute video to hear Brian Madden, blogger, and Alan Panezic, VP of Enterprise Product Management from BlackBerry, discuss the new offerings BlackBerry is giving to make sure employers and employees are happy with their mobile device capabilities. 
(VIDEO) READ ABSTRACT |

Rational Team Concert Evaluation Guide by IBM

December 29, 2009 - (Free Research)
Read this paper to learn how this software can aid in starting new projects and adding and transitioning team members quickly, thereby increasing your ability to respond to changes in your business as well as marketplace demands. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

ManageEngine OpManager 8.5 by ManageEngine

July 2010 - (Free Research)
OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc. 
(TRIAL SOFTWARE) READ ABSTRACT |

2008 Video SEO Playbook by Brightcove

June 2008 - (Free Research)
This white paper de-mystifies the world of video search, and in doing so, provide you with a practical framework for video SEO that lets you maximize the value of your video content. 
(WHITE PAPER) READ ABSTRACT |

Getting Started with Microsoft Dynamics CRM Online by Microsoft

December 2009 - (Free Research)
In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. 
(VIDEO) READ ABSTRACT |

Orion IP Address Manager by SolarWinds, Inc.

May 2009 - (Free Research)
Spreadsheets are manual and prone to error. You need a dynamic, scalable way to manage IP addresses. Orion IP Address Manager (IPAM) provides detailed visibility into IP address space usage. Leveraging advanced network scanning capabilities and Orion's intuitive interface, you can minimize IP conflicts and ensure your network is always humming. 
(TRIAL SOFTWARE) READ ABSTRACT |

NetMRI -- Take Control of Network Configurations and Changes by Netcordia

September 2009 - (Free Research)
Network change is the number one cause of performance related issues. NetMRI helps reduce cost by automating network change, improve service quality by managing network configurations and mitigate risk by ensuring a compliant network. Check out this free trial download to learn more. 
(TRIAL SOFTWARE)

Cloud-based File Management System for BlackBerry PlayBook Tablet Customers by BlackBerry

July 2012 - (Free Research)
Discover details about a cloud-based content management solution that helps you achieve simple, secure content sharing from desktops, laptops, smartphones, or tablets in a flexible, dynamic manner. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Essential playbook for SOA governance by IBM

December 2012 - (Free Research)
Check out this e-guide to explore internationally recognized integration thought leader David Linthicum's expert advice on how to leverage effective cloud governance that ensures the highest levels of security for your applications and services, eases interoperability challenges, and keeps costs from spiraling out of control. 
(EGUIDE) READ ABSTRACT |

WCM Playbook: Tips for the Web Content Management Pro by SearchContentManagement

August 2013 - (Free Research)
Web content management tips for selecting software, improving Web content delivery to mobile devices and tagging content to generate performance metrics 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Your Company Does NOT Need McAfee Vulnerability Manager by McAfee, Inc.

October 2010 - (Free Research)
Some IT and security teams wonder if automated vulnerability management is important, given pressing demands for other IT projects and investments. Why not stick with manual processes or traditional scanners? It is possible that McAfee® Vulnerability Manager may not be right for your organization. Use this simple evaluation checklist to find out. 
(WHITE PAPER) READ ABSTRACT |

Orion Network Configuration Manager (NCM) by SolarWinds, Inc.

July 2009 - (Free Research)
Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies. 
(TRIAL SOFTWARE) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
(WEBCAST) READ ABSTRACT |

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