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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 17, 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

Todd Street Productions Uses InMage to Protect Mission Critical Data During Superstorm Sandy by InMage Systems

October 30, 2013 - (Free Research)
This informative resource explores how one company easily and affordably implemented a disk-based backup and recovery software that saved their data during disastrous Hurricane Sandy. Read on now to discover the other benefits this solution provides. 
(CASE STUDY) READ ABSTRACT |

Bonobos Improves Web Site Performance to Gear Up for Cyber Monday by SOASTA, Inc

July 09, 2013 - (Free Research)
Trying to avoid another online retail season riddled with website performance issues, Bonobos CTO Michael Hart turned to SOASTA. Read this informative case study today to learn to learn about the weeks Bonobos spent testing SOASTA CloudTest On-Demand in order to simulate customers going through the entire purchase cycle. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

New York Stock Exchange Chooses Juniper for Next-Generation Datacenters by Juniper Networks, Inc.

July 11, 2009 - (Free Research)
This IDC Buyer Case Study examines the decision of NYSE Euronext to choose Juniper Networks as the primary supplier for the company's datacenter, Ethernet switching, and routing needs. Read on to learn more about how Juniper Networks is bringing the New York Stock Exchange into the twenty-first century. 
(CASE STUDY) READ ABSTRACT |

CIO Handbook: Personalizing the Customer Experience by SearchCIO.com

March 14, 2013 - (Free Research)
CIOs must marry online and physical offerings to personalize business interactions for each and every customer in today's collaborative world. Find out how leading businesses are paving the way with top-notch customer experience strategies. 
(EBOOK) READ ABSTRACT |

Case Study: New York Philharmonic Digital Archives to Preserve and Make Accessible Worldwide Over 160 Years of American Cultural Heritage with the help of Technology Services Group and Alfresco Software by Alfresco Software

May 09, 2012 - (Free Research)
This resource examines how the New York Philharmonic digitized their enormous collections to provide universal online access with a robust, scalable document management system. 
(WHITE PAPER) READ ABSTRACT |

Customer Value Enhancement: Linking Strategy & Operations for Better Loyalty and Margins by SAP America, Inc.

September 02, 2010 - (Free Research)
CVE is a predictive, adaptive approach to linking front and back office functions through the prism of advanced business intelligence and analytics. Read this paper to learn how to link strategy and operations with CVE for better customer loyalty and margins. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: State of New York Government Case Study by McAfee, Inc.

October 14, 2009 - (Free Research)
Read this presentation transcript to see how the State of New York saved millions of dollars, reduced management time, and improved compliance by standardizing on McAfee for complete system protection. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

SocialText Case Study: Boston College by Socialtext

February 2008 - (Free Research)
Boston College evaluated various options for increasing communication and collaboration in the classroom, including staying with Facebook, but in October 2006 ultimately decided to use the Socialtext hosted service for wikis. 
(CASE STUDY) READ ABSTRACT |

Smart  Organisations by ComputerWeekly.com

October 2011 - (Free Research)
Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank. 
(WHITE PAPER) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

BlueCross BlueShield Case Study: A Health Approach to Server Sprawl by Dell, Inc.

April 2009 - (Free Research)
Read this case study to learn how Dell helped BlueCross BlueShield of Western New York harness blades to shrink its data center footprint by 75 percent and improve efficiency by more than 50 percent. 
(CASE STUDY) READ ABSTRACT |

Health Information Exchange of New York Delivers Connected Healthcare Throughout HIE Network by InterSystems Corporation

June 2013 - (Free Research)
Learn how a new information exchange platform helped HIXNY provide fast, easy, standardized access to clinical data for members spanning across 17 counties. 
(WHITE PAPER) READ ABSTRACT |

Unix to Linux Migration Tips: Overcome Common Challenges by Red Hat & IBM

June 2011 - (Free Research)
Access this expert resource to discover how to overcome common migration challenges, with respect to hardware and availability issues. Also learn how the New York Stock Exchange benefitted from a Unix-to-Linux migration to keep up with demanding business transactions with minimal downtime. 
(EGUIDE) READ ABSTRACT |

Solution Brief: Optimizing Application Traffic on MPLS WAN Links by BlueCoat

January 2007 - (Free Research)
MPLS (Multi-Protocol Label Switching) is a common type of service offering from global telecom providers that removes much of the cost and complexity of more traditional point-to-point networks. 
(ARTICLE) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

Best practices for web experience management by OpenText

March 2012 - (Free Research)
In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM. 
(EGUIDE) READ ABSTRACT |

New CRM Technologies Bring Sales Success to Businesses by Scribe Software Corporation

December 2013 - (Free Research)
Creative companies are making broader use of smartphones to access more than just email – phone and mobile customer relationship management (CRM) software and finding uses for GPS, cameras and other technologies are transforming CRM practices, even for more traditional industries. 
(EGUIDE) READ ABSTRACT |

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies.

September 2008 - (Free Research)
Web collaboration solutions are emerging as one of the building blocks of those applications. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now. 
(EZINE) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Five Ways BPM Can Improve Complex Sales - Turning Prospects into Customers by Metastorm

February 2008 - (Free Research)
BPM enables organizations to rapidly adapt customer on-boarding processes, ensuring there is no gap between a mandated process change and enforcement of that change. 
(WHITE PAPER) READ ABSTRACT |

NYC HHS by Novell, Inc.

May 2011 - (Free Research)
When New York City Health and Human Services was looking for a new log management solutions that would provide them with security for their sensitive information and make it easier to comply to state, federal, and industry regulations they did not expect to find a system that would do all that and more. 
(CASE STUDY) READ ABSTRACT |

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 2012 - (Free Research)
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. 
(WHITE PAPER) READ ABSTRACT |

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