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Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft

September 09, 2009 - (Free Research)
Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships. 
(WEBCAST) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 04, 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation

January 26, 2009 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 
(WHITE PAPER) READ ABSTRACT |

Cross-Channel Campaign Management - Next Generation Multichannel Marketing by Infor CRM

March 02, 2009 - (Free Research)
This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts. 
(ANALYST BRIEF) READ ABSTRACT |

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc.

November 04, 2009 - (Free Research)
This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. 
(WHITE PAPER) READ ABSTRACT |

Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing by SDL Tridion

March 02, 2009 - (Free Research)
This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience. 
(ANALYST REPORT) READ ABSTRACT |

Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft

March 01, 2007 - (Free Research)
Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin Corporation

October 21, 2009 - (Free Research)
This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. 
(WHITE PAPER) READ ABSTRACT |

eBook: Building Effective Dashboards and Scorecards by Tableau Software

October 09, 2009 - (Free Research)
In this eBook, learn advanced strategies for creating actionable, interactive and user-friendly dashboards that will help your organization track key performance indicators (KPIs). 
(EBOOK) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 18, 2009 - (Free Research)
This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 03, 2009 - (Free Research)
This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(WEBCAST) READ ABSTRACT |

Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 03, 2009 - (Free Research)
This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(PODCAST) READ ABSTRACT |

Driving Better, Faster Decision Making through Finance by SAP AG

October 30, 2009 - (Free Research)
In order to work effectively, the CFO needs a single unified view that integrates data from multiple data sources and key performance indicators (KPIs), and places them in the context of strategic goals and financial plans. 
(WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Performance Scorecard by Oracle Corporation

December 01, 2008 - (Free Research)
To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise. 
(DATA SHEET) READ ABSTRACT |

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge

September 21, 2009 - (Free Research)
Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment. 
(WHITE PAPER) READ ABSTRACT |

Providing CFOs Unprecedented Views of Hospital-Wide Data Converged Financial, Clinical, and Operational Information by SAP BusinessObjects

November 19, 2009 - (Free Research)
CFOs at large hospitals must process enormous amounts of information to make quick strategic decisions. This paper will explore the decision-making challenges faced by CFOs and examine the many benefits of solutions that accelerate insight. 
(WHITE PAPER) READ ABSTRACT |

The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc.

July 10, 2009 - (Free Research)
This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success. 
(WEBCAST) READ ABSTRACT |

Emprise™ 5000: High-performance, low-cost storage building block by Xiotech Corporation

November 23, 2009 - (Free Research)
Xiotech’s Emprise 5000 system is a revolutionary concept in data storage. It is built on patented Intelligent Storage Element (ISE™) technology—a perfectly balanced building block of performance, reliability, and scalability. 
(PRODUCT OVERVIEW) READ ABSTRACT |

ISE Opens Cash-Savings Spigot for Forbes Energy Services by Xiotech Corporation

November 23, 2009 - (Free Research)
A thorough evaluation determined that Forbes needed a new email system and efficient storage to support it. Forbes selected Xiotech’s Emprise™ 5000 storage system, featuring patented Intelligent Storage Element (ISE™) technology, which allowed the company to improve the performance and reliability of its email system, while reducing service fees. 
(CASE STUDY) READ ABSTRACT |

Inside the Dell Equallogic™ PS Series iSCSI Storage Arrays by Dell, Inc.

July 09, 2008 - (Free Research)
Built on patented peer storage architecture, the Dell EqualLogic PS Series of Internet SCSI (iSCSI) storage arrays offer high performance, reliability, intelligent automation, and seamless virtualization of storage to enable simplified enterprise storage deployment and management, and comprehensive data protection. 
(BROCHURE) READ ABSTRACT |

Capacity Analyzer: Optimize Capacity, Maximize Performance, Instant ROI by VKernel

November 2008 - (Free Research)
By continuously monitoring shared capacity utilization trends in your VMware ESX environment, Capacity Analyzer significantly reduces the time and costs of identifying current capacity bottlenecks causing performance problems. 
(DATA SHEET) READ ABSTRACT |

VKernel Capacity Analyzer by VKernel

January 2009 - (Free Research)
In a virtual server infrastructure where all resources are shared, optimal performance can only be achieved with an adequate amount of properly allocated resource capacity. Not allocating enough resources can cause critical bottlenecks - leading to performance problems and costly downtime events. 
(TRIAL SOFTWARE) READ ABSTRACT |

IBM Service Management: Visibility. Control. Automation by IBM

June 2009 - (Free Research)
This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value. 
(BROCHURE) READ ABSTRACT |

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software

December 2008 - (Free Research)
Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. 
(WHITE PAPER) READ ABSTRACT |

How IT Can Help Companies Make Better, Faster Decisions by SAP AG

October 2009 - (Free Research)
IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals. 
(WHITE PAPER) READ ABSTRACT |

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