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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
>> Discover more offerings from Information Builders Inc..

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com

July 29, 2010 - (Free Research)
IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable. 
(WHITE PAPER) READ ABSTRACT |

Turnover Tactics by CIO Decisions

February 01, 2007 - (Free Research)
Chances are these execs will be gone in five years or less. The Peace Corps' limit on staff tenure makes managing turnover an art form. 
(JOURNAL ARTICLE)

Nine Essentials of Online Opinion Monitoring by Crimson Hexagon (E-mail this company)

September 26, 2011 - (Free Research)
Access this white paper to learn nine essentials to online opinion marketing. 
(WHITE PAPER) READ ABSTRACT |

Transform the Customer Experience with Pega CRM by Pegasystems

May 11, 2011 - (Free Research)
For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need. 
(WHITE PAPER) READ ABSTRACT |

Social, integrated sales performance management is the key to future success by Oracle Corporation

May 31, 2013 - (Free Research)
In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage. 
(WHITE PAPER) READ ABSTRACT |

A Success Model For CRM Integration by Scribe Software Corporation

May 31, 2013 - (Free Research)
Access this informative white paper to learn how effectively integrating CRM applications into the enterprise can help you turn CRM into a strategic asset, creating actionable advantage for sales and service teams. 
(WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 
(WHITE PAPER) READ ABSTRACT |

Optim™ Data Privacy Solution by IBM

The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives. 
(SOFTWARE PRODUCT)

How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs by SAP AG

September 2008 - (Free Research)
This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used. 
(WHITE PAPER) READ ABSTRACT |

The Importance of Real-Time Executive Dashboards by ASG Software Solutions

March 2011 - (Free Research)
According to a recent study by an independent research firm, "90 percent of IT executives surveyed think that a real-time, customized dashboard will improve service levels and problem remediation." 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs by Aspect

August 2010 - (Free Research)
Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling. 
(WHITE PAPER) READ ABSTRACT |

Online Testing for Site Optimization: 101 by WebTrends (E-mail this company)

April 2013 - (Free Research)
Web site optimization can drastically help your business increase conversion rates and bring in revenue, but it is not a simple process. Turn to this informative white paper to learn about the different types and strengths of online testing for site optimization, and determine which process is most effective for your organization. 
(WHITE PAPER) READ ABSTRACT |

Enhancing SQL Reporting Services with Double-Take by Double-Take Software

February 2008 - (Free Research)
Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data no matter what. 
(WHITE PAPER) READ ABSTRACT |

Dark Pools of Liquidity: Understanding & Technology dependencies for the future by Wipro Technologies

May 2009 - (Free Research)
This white paper provides insight into the dark pools of liquidity, discusses the mechanism of dark pools trading, advantages and how technology would impact the operations or provide benefits in trading over this medium. 
(WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Improving End-User Performance by Eliminating HTTP Chattiness by F5 Networks

April 2007 - (Free Research)
Many organizations embark on global multi-million dollar web application deployments only to later discover that their users are unsatisfied with the performance compared to their old client server application. This paper provides alternatives. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM

November 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

E-Book: Successfully Leveraging Marketing Automation Technology: Building a Business Case by SearchCRM

August 2010 - (Free Research)
Marketers are being asked to identify, segment and target the most profitable customers and boost customer loyalty. Marketing automation software can help solve these challenges, but it too requires a financial investment. Read on and learn how to successfully leverage marketing automation technology and how to build a business case for it as well. 
(EBOOK) READ ABSTRACT |

Citrix Receiver for Enterprise Apps by Citrix

March 2010 - (Free Research)
This whitepaper explains how using Oracle applications, Citrix Receiver, and a smart phone, can mobilize any type of enterprise application affordably, overcoming security, usability, and platform incompatibility concerns. 
(WHITE PAPER) READ ABSTRACT |

Mobile Solutions On-The-Go And Ready For Action by AT&T Corp

October 2010 - (Free Research)
Wireless technology provides access to critical information in real-time, eliminating friction from the processes, and driving productivity. Cost-effective, easy-to-implement solutions are now available with off-the-shelf software, dramatically improved networks and a broad selection of business devices — for every worker and every type of work. 
(WHITE PAPER)

Optimizing process management with IBM System z white paper by IBM

September 2011 - (Free Research)
Read this white paper to learn more about the types of process problems that business process management (BPM) can address and how to determine where they exist in your organization so you can prioritize projects and start experiencing the benefits of BPM. 
(WHITE PAPER) READ ABSTRACT |

Deepening Customer Experience: Analyzing, Optimizing, and Integrating CEM by OpenText

September 2013 - (Free Research)
In this E-Guide, learn how to plan and allocate resources for CEM, compare the latest types of customer experience analytics applications, and find out how companies can use CEM technology to craft a single view of the customer. 
(EGUIDE) READ ABSTRACT |

The Importance of Real-Time Executive Dashboards by ASG Software Solutions

February 2011 - (Free Research)
Join Jean-Pierre Garbani, Forrester vice president and principal analyst, and Ed Hallock, ASG's senior dirctor of product management, for this informative webcast. 
(WEBCAST) READ ABSTRACT |

Three Improvements You Can Make Right Now to Enhance Your Customer's Experience. by Cisco Systems, Inc.

October 2008 - (Free Research)
This document explains the three steps you can take to help ensure a positive Web experience for your customers. 
(WHITE PAPER) READ ABSTRACT |

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