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CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 14, 2011 - (Free Research)
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
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E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM
December 01, 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less.
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
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The Total Economic Impact Of Microsoft Dynamics CRM 2011 by Microsoft
October 21, 2011 - (Free Research)
Businesses widely deploy CRM solutions, and interest in expanding their use is high. Access this Forrester report to examine the total economic impact and potential return on investment(ROI) of one CRM software deployment.
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Big Data Means All Your Data: Integration is Key by TIBCO Software Inc.
April 08, 2013 - (Free Research)
Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Gain insight on the 3 key big data management activities you need to consider, important technologies, how to overcome key integration challenges, and more.
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Defining the 21st Century salesperson by SAP America, Inc.
May 15, 2012 - (Free Research)
This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
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The Total Economic Impact Of DMExpress by Syncsort
August 25, 2008 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
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The Forrester Wave: EnterpriseService Bus, Q2 2011 by Oracle Corporation
June 21, 2011 - (Free Research)
This Forrester’s Wave report provides an unbiased evaluation of the strengths and weaknesses of top ESB vendors across a range of criteria. This in-depth guide not only contains coverage of features, vendors and products, but also features real-world input from over 20 customers currently using the evaluated products.
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ERP Technology Trends Point to a ‘Bright’ Future, Forrester Says by Plex Systems
January 26, 2012 - (Free Research)
A report by Forrester Research Inc. predicts that there are seven technologies to be on the lookout for in the next five years because they will be changing enterprise computing. This tip guide outlines the upcoming trends including mobile technology, Software as a Service (SaaS), and business process management (BPM).
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ERP Technology Trends Point to a 'Bright' Future Forrester Says by Infor WFM Workbrain
March 16, 2012 - (Free Research)
Forrester predicts that technologies like mobile, Software as a Service (SaaS), business process management (BPM), Platform as a Service (PaaS), and social networks are going to dramatically change the enterprise resource planning (ERP) landscape in the near future. Read this expert guide to learn more about the future of ERP systems.
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CRM Buyer’s Guide – 2011 Edition by SearchCRM
June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.
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Delivering on high cloud expectations by ComputerWeekly.com
March 10, 2012 - (Free Research)
<p>Many firms are now planning to run mission critical workloads on public cloud, according to this research from Forrester and BMC.</p>
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20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company
March 02, 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.
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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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Solution Spotlight: Order Management Guide by IBM
November 2012 - (Free Research)
Order processes run by disparate, often overlapping applications can lead to duplicate efforts, excess inventory, increased costs, and inefficiency. Read this expert e-guide to uncover Forrester Research vice president and principal analyst Ray Wang's 20-step checklist for the perfect order process and much more!
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Computer Weekly – 21 May 2013: How Marks & Spencer innovates through IT by ComputerWeekly.com
May 2013 - (Free Research)
In this week's Computer Weekly: M&S CIO Darrell Stein tells us how technology is changing the retailer as it develops its multichannel strategy. Our latest buyer's guide looks at mobile device management. And with many public sector IT workers being laid off through austerity cuts, we find out how to get a private sector job.
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E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc.
June 2012 - (Free Research)
This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses.
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E-Guide: How Risk Management Standards Can Work For Enterprise IT by ArcSight, an HP Company
December 2010 - (Free Research)
Every organisation should be able to articulate how IT threats can harm a business. In this e-guide, Forrester Research Analyst Chris McClean explains how a five-step risk management strategy can add value to the rest of the organisation.
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Forrester Study: The Total Economic Impact of Oracle Identity Analytics by Oracle Corporation
December 2010 - (Free Research)
Based on real customers' data, this comprehensive study walks through detailed return-on-investment (ROI) calculations for compliance and streamlined access, and guides you in computing cost savings with identity & access governance solution.
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Integration in the Age of the Customer by TIBCO Software Inc.
February 2013 - (Free Research)
In this on demand webinar explore the impact of cloud initiatives and new customer relationships on integration strategy. Continue on to learn what you should take into account when preparing your integration initiatives.
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The CISO’s Guide to Virtualization Security by Kaspersky Lab
January 2012 - (Free Research)
In today's data centers, IT often virtualizes new applications and workloads by default. Virtualization is the norm; deploying a physical server is the exception. This guide describes the security challenges within virtualized environments and shows how to secure the virtual environment effectively.
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Manufacturing Technology Trends by Plex Systems
January 2012 - (Free Research)
In 2011 manufacturers showed renewed willingness to invest in IT due to signs of growing consumer demand. In this e-guide, readers will hear from Forrester and editors of SearchManufacturingERP.com about the growing technology trends for the new year.
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