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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 31, 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Information security for SMEs by ComputerWeekly.com

May 23, 2014 - (Free Research)
In this article, from our Royal Holloway Security Thesis series, we propose a simplified implementation approach for an information security management system (ISMS) for SMEs. 
(ESSENTIAL GUIDE) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 04, 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

Digital CRM and the Customer Experience by IBM

March 24, 2014 - (Free Research)
This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce. 
(EGUIDE) READ ABSTRACT |

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 25, 2009 - (Free Research)
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 15, 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

What's Good for Security Is Good for Operations: Why Configuration Assessment Followed by Change Auditing Is Key to Operational Stability by Tripwire, Inc.

July 2008 - (Free Research)
Discover why configuration assessment followed by change auditing is key for operational stability, and that gaining visibility into all change to IT systems is the first step toward employing best practices across the organization. 
(WHITE PAPER) READ ABSTRACT |

EBAY, Inc. - Securing the World's Online Marketplace with QualysGuard by Qualys, Inc.

May 2008 - (Free Research)
The automation built into QualysGuard immediately allowed eBay to do vulnerability assessments on demand, including rapid scans for the most recent vulnerabilities anywhere in its own network and in partner networks. 
(CASE STUDY) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT |

Size DOES Matter - When Choosing the Right ERP Solution by Xperia

May 2006 - (Free Research)
In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier. 
(WHITE PAPER) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Small and Midsize Business guide to Mobile Security by SearchSecurity.com

December 2012 - (Free Research)
In this mobile security FAQ for small to midsize businesses, hear the answers to all of your pressing questions about the mobile threat landscape and what you can do to protect your mobile workforce. Discover how vulnerable SMBs are to mobile threats, tips for evaluating your solution options, and more. 
(WHITE PAPER) READ ABSTRACT |

Nine Steps to Smart Security for Small Businesses by Qualys

October 2011 - (Free Research)
This guide uncovers nine simple steps for implementing smart security for your business. View now to explore why firewalls and anti-virus are not enough, and how to reduce risk while cutting costs. 
(WHITE PAPER) READ ABSTRACT |

Cybersecurity Report on Small Business: Study Shows Gap between Needs and Actions by Symantec Corporation

August 2010 - (Free Research)
This paper discusses common security shortfalls found through a survey of U.S. small businesses, and provides five important tips for a security-aware business. 
(WHITE PAPER) READ ABSTRACT |

Your Small Business Security Questions Answered: Social Networks, Sensitive Data, and Business Banking by AVG Technologies USA, Inc.

April 2010 - (Free Research)
This brief paper provides in depth answers to three pressing questions that many small businesses are asking about IT security: If social networks are such a risk, shouldn't we just block them? How liable am I for the loss of sensitive data? How safe is online business banking? Read on to learn the answers to these three questions and more. 
(WHITE PAPER) READ ABSTRACT |

Small businesses compete in e-commerce with same day shipping by IBM

November 2013 - (Free Research)
Access this expert e-guide to uncover a solution to customer demand for same-day-shipping and how CRM has changed the entire customer experience. 
(EGUIDE) READ ABSTRACT |

Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success by SAP America, Inc.

May 2007 - (Free Research)
This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls. 
(WHITE PAPER) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM

July 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival. 
(WHITE PAPER) READ ABSTRACT |

Effectively Leveraging CRM Analytics by MicroStrategy Incorporated

March 2014 - (Free Research)
This expert e-guide discusses how to measure success with mobile, social, and analytics with a new set of metrics. Also, discover Forrester Research Inc. analyst Mike Gualtieri's four steps to developing a customer data management strategy that allows you to successfully leverage analytics. 
(EGUIDE) READ ABSTRACT |

Making The Move: What to Do When You’ve Outgrown QuickBooks by Sage North America

April 2010 - (Free Research)
This guide will provide you with smart, unbiased tips as your prepare to move from QuickBooks to a more powerful accounting solution. Continue reading this guide to decide which accounting solution is right for your company. 
(EGUIDE) READ ABSTRACT |

When Less Is More: Why Small Companies Should Think Outside the (Red/ Yellow) Box for Protecting Endpoints by Sunbelt Software

July 2009 - (Free Research)
Endpoint security issues simply can't be ignored, regardless of the size of the organization. This paper will discuss how internet threats and vulnerabilities affect us all and what criteria businesses should use in order to pick out a proper endpoint security solution. 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 2008 - (Free Research)
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. 
(WHITE PAPER) READ ABSTRACT |

Introducing Social Business for the Mid-Market by IBM

April 2013 - (Free Research)
Consult this resource to learn more about the insight Aberdeen research discovered by studying 229 mid-sized companies. They looked to uncover if there were specific characteristics that made companies more interested in using social business. 
(WHITE PAPER) READ ABSTRACT |

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