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Social channels changing contact center certification by Salesforce.com
March 20, 2012 - (Free Research)
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
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The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com
June 18, 2009 - (Free Research)
Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned.
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The Business Impact of Data Security Regulations: Featuring Massachusetts by Sophos, Inc.
November 19, 2009 - (Free Research)
Massachusetts has taken the lead in passing a new regulation - 201 CMR 17:00 -that requires companies to implement a comprehensive data security plan that includes encryption. This article discusses some aspects of this regulation and offers suggestions on how data security best practices can help with compliance.
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VDI Done Differently: A Case Study - Town of Lincoln, Massachusetts by Virtual Computer, Inc.
May 16, 2011 - (Free Research)
How did one man manage the entire desktop infrastructure of Lincoln, Massachusetts? A near-constant demand for physical desktop support meant high inefficiency for critical public works. This case study reveals how one IT director moved his town forward to a hardware refresh and Windows 7 migration by leveraging desktop virtualization.
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The business impact of data security regulations: Featuring Massachusetts by Sophos, Inc.
June 11, 2009 - (Free Research)
This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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The Value of ITIL® Certification by Global Knowledge
February 05, 2013 - (Free Research)
This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
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15 Top Paying Certifications for 2013 by Global Knowledge
February 05, 2013 - (Free Research)
This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top.
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Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc.
April 2006 - (Free Research)
Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.
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CCNA Wireless Certification by Global Knowledge
December 2008 - (Free Research)
This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training are required to get certified.
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CompTIA: Updates to A+ Certification Exams by Global Knowledge
January 2013 - (Free Research)
This white paper details the updates made to the CompTIA A+ certification exams. Learn more about the 700 and 800 series available and find out what to expect from each exam set so that you can adequately prepare.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.
March 2006 - (Free Research)
The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.
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Navigating Microsoft SQL 2012 Certifications by Global Knowledge
April 2012 - (Free Research)
This key resource highlights tips and expert strategies for studying for the new SQL 2012 exams. Examine the critical components of the exam and find out how to can prepare for each section.
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The Benefits of Investing in ITIL Advanced Certification by Global Knowledge
April 2011 - (Free Research)
Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project.
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Access Certification: Addressing and Building on a Critical Security Control by Oracle Corporation
January 2010 - (Free Research)
This white paper discusses the forces driving security controls related to access and how to use automated access certification processes to address these critical issues. The detailed whitepaper walks thorugh the key components of an enterprise-grade access certification solution and highlights the results achieved by customers.
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Essential ITIL: What You Need to Succeed by CA Technologies.
August 2008 - (Free Research)
ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.
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