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Social channels changing contact center certification by Salesforce.com
March 20, 2012 - (Free Research)
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc.
April 2006 - (Free Research)
Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.
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15 Top Paying Certifications for 2013 by Global Knowledge
February 2013 - (Free Research)
This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top.
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Building a Cisco Certification Lab by Global Knowledge
October 2012 - (Free Research)
Access this informative resource to discover how to build a certification lab environment to deliver hands-on experience to the workers you're training.
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The Benefits of Investing in ITIL Advanced Certification by Global Knowledge
April 2011 - (Free Research)
Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project.
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Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research)
Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
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The Value of ITIL® Certification by Global Knowledge
February 2013 - (Free Research)
This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
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Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM
IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.
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Quest MessageStats™ by Dell Software
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
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Montana World Trade Center - Website Globalization by Globalization Partners International
May 2008 - (Free Research)
GPI worked with MWTC staff closely from scoping the project to approving designs and feature sets, through localization and website testing.
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Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again by SAP America, Inc.
September 2010 - (Free Research)
BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
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Skill Level and Training Key Factors in IT Project Success by Hewlett-Packard Company
December 2008 - (Free Research)
This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
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Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft
June 2007 - (Free Research)
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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Optim™ Data Privacy Solution by IBM
The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.
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Optim Data Growth Solution for Oracle E-Business Suite by IBM
Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.
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