CRM Best Information White Papers, CRM Best Information Software, CRM Best Information Research, Hardware and Services

Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, an SAP company

March 31, 2010 - (Free Research)

The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.

(WHITE PAPER)

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Buy. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)

Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.

(WHITE PAPER)

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The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM

April 16, 2012 - (Free Research)

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.

(WHITE PAPER)

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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 08, 2010 - (Free Research)

Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

(WHITE PAPER)

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Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation

October 01, 2009 - (Free Research)

Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.

(WHITE PAPER)

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The value of mobile and social to CRM by ComputerWeekly.com

March 16, 2012 - (Free Research)

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.

(ANALYST REPORT)

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Microsoft Convergence 2012 by ComputerWeekly.com

May 01, 2012 - (Free Research)

Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.

(ANALYST REPORT)

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IBM solutions that offer real-time customer insights, integrate applications and build brand loyalty by IBM

January 17, 2012 - (Free Research)

Want to know how the most successful companies deliver exceptional customer value? Do you know the best practices for using customer analytics? This e-book answers these questions and a lot more about winning trends and practices in customer relationship management (CRM).

(EBOOK)

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Data Migration Teaser Video by SAP America, Inc.

May 21, 2012 - (Free Research)

This brief video provides an overview of SAP's data migration offering.

(VIDEO)

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Guidebook: Oracle Cloud Services by ComputerWeekly.com

May 10, 2012 - (Free Research)

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.

(ANALYST REPORT)

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The Best Strategies for a Successful CRM Strategy Implementation

by Epicor Software Corporation

May 23, 2011 - (Free Research)

How to have a successful customer relationship management (CRM) implementation.

(WHITE PAPER)

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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)

Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

(WHITE PAPER)

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Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.

April 2012 - (Free Research)

This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.

(WHITE PAPER)

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Data Quality Trends and Adoption by SAP America, Inc.

March 2011 - (Free Research)

Forrester Research has witnessed a significant increase in organizations' adoption and interest in embedding data quality best practices, methodologies, and technologies into enterprise data management strategies and architectures. Read this whitepaper to learn more.

(WHITE PAPER)

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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.

July 2011 - (Free Research)

The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.

(WHITE PAPER)

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How to retain customer loyalty in the competitive retail market by Infor CRM

January 2012 - (Free Research)

Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.

(WHITE PAPER)

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SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions.

(EGUIDE)

SearchSAP.com E-Guide: Trends in order management technology by SAP America, Inc.

May 2012 - (Free Research)

Read this expert e-guide to learn how advancements in order management technology can help you increase efficiency and effectiveness.

(EGUIDE)

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All SaaS Is Not Created Equal by Oracle Corporation

January 2010 - (Free Research)

Read this guide to learn five areas to consider when choosing a SaaS CRM solution.

(WHITE PAPER)

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CRM Thought Leadership booklet by IBM

January 2012 - (Free Research)

With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers’ terms.

(WHITE PAPER)

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Multi-Channel Digital Marketing: The New Era of Customer Engagement by OpenText

March 2012 - (Free Research)

Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time.

(ANALYST REPORT)

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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 2010 - (Free Research)

Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

(VIDEO)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research)

Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

(CASE STUDY)

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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