InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.

PatchLink Vulnerability Management Solution by Lumension Security April 2008 - (Free Research) Try this free trial download and see how Lumension's vulnerability management solution enables you to minimize the vulnerability window of exposure through automated enterprise vulnerability assessment, remediation, auditing and reporting.  (DEMO) READ ABSTRACT | GO TO DEMO

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Information Quality Protection and Assessment by Datanomic. A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Winning Strategies for Customer Responsiveness - An Article from IQ Magazine by Cisco Systems, Inc February 2008 - (Free Research) A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.  (ARTICLE) READ ABSTRACT | GO TO ARTICLE

E-Guide: Storage Choices for Virtual Machine Disaster Recovery by Hewlett-Packard Company September 2008 - (Free Research) When evaluating storage solutions for Disaster Recovery in a virtual environment, there are several aspects you should consider. In this E-Guide discover several concerns to be aware of when planning for disaster recovery in a virtual server environment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Viewpoint by Information Security Magazine September 2008 - (Free Research) I read most articles written by Bruce Schneier and Marcus Ranum; in general, they hit the mark and have a good understanding of security and the society in which we live.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Chapter 4 – Disaster Recovery and Virtualization by NetApp April 2008 - (Free Research) Storage replication is a popular method for synchronizing production and disaster recovery (DR) sites in virtual server environments.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Implementing a PLC Calibration Routine to Ensure Accurate Instrument Readings by Automation Direct May 2008 - (Free Research) The calibration method described in this article can be applied to any analog measurement such as pressure, amperage, weight, length or force.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Storage Consolidation 101 by Dell, Inc July 2008 - (Free Research) This E-Guide, features expert articles and tips from SearchStorage.com outlines the major aspects of initiating a consolidation project.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

L’oreal Effect or the Lipstick Effect by WiPro June 2008 - (Free Research) This article analyzes the impact of change in economic conditions on consumer purchase behaviour and its effect on retailers and consumer goods companies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited August 2008 - (Free Research) This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sales Order Management Software for .Net2.0 by SLINGSHOT. Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker by Extraview Corporation. ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

When Content Is King by AT&T Corp October 2008 - (Free Research) This article explains how and why some businesses are turning to vendors for Content Delivery Networks (CDNs).  (WHITE PAPER) GO TO WHITE PAPER

Reinventing the Telephone by AT&T Corp September 2008 - (Free Research) According to this article, VoIP will probably join the elite roster of true breakthroughs, along with personal computers, electronic mail and, more recently, wireless communication.  (WHITE PAPER) GO TO WHITE PAPER

Maximum Mobility by AT&T Corp September 2008 - (Free Research) This article from Time Inc. Content Solutions discusses the new breed of mobile technologies and services, and explains how to pick the right devices and software.  (WHITE PAPER) GO TO WHITE PAPER

Storage Switzerland Article: Solving the Data Protection Puzzle by SyncSort August 2008 - (Free Research) Syncsort Backup Express is a unique software solution for enterprise disaster recovery and business continuity, it solves all of the data protection requirements outlined below within a complete, integrated solution.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Videoconferencing: Increasing Productivity, While Reducing Costs by Polycom, Inc. September 2008 - (Free Research) This expert E-Guide is a series of published Networking Media articles containing the factors driving videoconferencing and 10 ways to determine if videoconferencing can help your company reduce costs, while increasing productivity.  (E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

GFI Network Server Monitor by GFI Software, Inc. GFI Network Server Monitor is a network monitor that enables administrators to scan the network for failures or irregularities automatically.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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