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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Is JD Edwards EnterpriseOne Right for Your Business? by Oracle Corporation

December 2008 - (Free Research)
View this Webcast to learn why the new transformation of JD Edwards applications can integrate your manufacturing strategies to improve your competitiveness and overall performance. 
(WEBCAST) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

Epicor ICE 2.0: Introducing Next-Generation Business Architecture by Epicor Software Corporation

November 2008 - (Free Research)
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. 
(WHITE PAPER) READ ABSTRACT |

Oracle SOA Suite and Enterprise Portals by Oracle Corporation

November 2008 - (Free Research)
This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments. 
(WHITE PAPER) READ ABSTRACT |

Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions from SAP and Business Objects by Business Objects

September 2008 - (Free Research)
This white paper will provide insight into the new opportunities created by the SAP and Business Objects by sharing scenarios that illustrate current opportunities to deliver high value. 
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CIO Decisions Ezine Volume 3 by CIO Decisions

October 2008 - (Free Research)
In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield. 
(EZINE)

Let Innovation, Not Technology, Drive Your Product Business by SAP America, Inc.

July 1967 - (Free Research)
SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper. 
(WHITE PAPER) READ ABSTRACT |

Extending Oracle Siebel CRM Oracle Fusion Middleware by Oracle Corporation

March 2008 - (Free Research)
This white paper details the benefits associated with Oracle's Siebel CRM and discusses methods for extending business processes and visibility to external customers, suppliers and service providers using Oracle Fusion Middleware today. 
(WHITE PAPER) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

Enabling Enterprise Business Process Management by Telelogic, An IBM Company

October 2008 - (Free Research)
Read this paper to learn how enterprise process modeling; analysis, architecture and implementation are at the core of business process management and optimization. 
(WHITE PAPER) READ ABSTRACT |

Scribe Insight Architecture Overview: A TECHNICAL OVERVIEW OF THE SCRIBE INTEGRATION TOOL by Scribe Software Corporation

March 2008 - (Free Research)
Scribe Insight has been specifically designed to support the effective deployment of a number of market leading business applications including Microsoft Dynamics CRM, Salesforce, SalesLogix, and Microsoft Dynamics GP. 
(WHITE PAPER) READ ABSTRACT |

If You Teach a Customer to Fish: The Power of Web Self-Service by Epicor Software Corporation

November 2008 - (Free Research)
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. 
(WHITE PAPER) READ ABSTRACT |

A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America, Inc.

January 2006 - (Free Research)
This white paper describes enterprise SOA and the business opportunities it creates for manufacturers. 
(WHITE PAPER) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure by VMware and Intel

October 2008 - (Free Research)
This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 
(WHITE PAPER) READ ABSTRACT |

IBM pureXML for SOA: Unlocking the Business Value of Information by IBM

June 2007 - (Free Research)
XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Portal Rationalization: Using a Service-Oriented Architecture to Stop Web Asset Sprawl by Oracle Corporation

March 2009 - (Free Research)
This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 
(WHITE PAPER) READ ABSTRACT |

A Success Model For CRM Integration by Scribe Software Corporation

May 2013 - (Free Research)
Access this informative white paper to learn how effectively integrating CRM applications into the enterprise can help you turn CRM into a strategic asset, creating actionable advantage for sales and service teams. 
(WHITE PAPER) READ ABSTRACT |

Oracle IT Modernization Series Modernization: The Path to SOA by Oracle Corporation

August 2008 - (Free Research)
IT organizations are under increasing pressure to reduce costs while at the same time increase their ability to react to ongoing business demands. To achieve this they need to take advantage of the cost savings and flexibility of a service-oriented architecture (SOA). Read this white paper to learn about more about SOA and its benefits. 
(WHITE PAPER) READ ABSTRACT |

Big Data Analytics by ComputerWeekly.com

September 2012 - (Free Research)
IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps. 
(ANALYST REPORT) READ ABSTRACT |

Holistic Master Data Management Solutions and Services: Establishing the Foundation for Increasing Business Value by Accenture

June 2008 - (Free Research)
Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems. 
(WEBCAST) READ ABSTRACT |

Realizing the Promise of Integration by Emanio Inc.

April 2008 - (Free Research)
Learn how you can ensure your ERP and CRM implementation projects go smoothly and within budget. Achieve rapid ROI with the ability to easily implement, grow and support your applications as well as provide data uniformity throughout your company. 
(WHITE PAPER) READ ABSTRACT |

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