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Featured Sponsors
Keeping Pace with the Consumer by Aspect
March 31, 2013 - (Free Research)
Customers are demanding high levels of service from a variety of new channels - channels that bring both risk and opportunity for CRM. This helpful whitepaper outlines the key capabilities of a next-generation contact center and explores the various tools you should consider for supporting a collaborative CRM initiative.
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Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel®
July 01, 2009 - (Free Research)
Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on.
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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect
August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.
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Presentation Transcript: Unraveling the Data Warehouse Performance Traffic Jam by Teradata
December 07, 2012 - (Free Research)
Today's data warehouse architectures can be highly-complex, expensive to maintain and overburdened by the increasing demand for advanced analytical workloads. Review this presentation transcript to learn the importance of deploying database technology that can handle mixed, shifting, and high-concurrency workloads, and more.
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Intelligent Data Management for File System Data by Rocket Arkivio
August 2010 - (Free Research)
ARKIVIO auto-stor integrates the three key components for Intelligent Data Management – agentless data collection, data classification, and data management – into one product. This white paper describes the technical architecture and functionality of the ARKIVIO auto-stor solution.
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E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
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SAP Sales Order Management: A Behemoth That Works by Esker Inc.
February 2012 - (Free Research)
In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction.
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Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation
February 2012 - (Free Research)
This brief webcast examines common hurdles of sales force today and introduces Oracle's Fusion Customer Relationship Management tool that is able to help you maximize revenue potential, gain a single view of your customer across the enterprise, and centralize order orchestration across multiple capture and fulfillment systems.
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Realizing the Promise of Integration by Emanio Inc.
April 2008 - (Free Research)
Learn how you can ensure your ERP and CRM implementation projects go smoothly and within budget. Achieve rapid ROI with the ability to easily implement, grow and support your applications as well as provide data uniformity throughout your company.
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The New Information Agenda: Do You Have One? by IBM
May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda.
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Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM
IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.
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SOA Centers of Excellence: Preserving Order Amid Change by Oracle Corporation
March 2008 - (Free Research)
There is only one good way to approach the adoption and facilitation of SOA and Web services, and that is to establish, right from the beginning, a corporate Center of Excellence to guide the revolution from making a compelling business case to putting in place a long-term solution for measuring and improving on every success.
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SAP HANA - assembling the right infrastructure by Hewlett-Packard Limited
October 2012 - (Free Research)
Watch this webcast to gain insight on how to design and assemble the ideal infrastructure for SAP HANA in order to successfully achieve the performance and scalability improvements.
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Unifying ERP and CRM to Create a Responsive Enterprise by Infor
November 2012 - (Free Research)
In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge.
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Strategic insights for your social CRM strategy by Infor
May 2013 - (Free Research)
This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.
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Infor - ERP VISUAL by Infor
September 2008 - (Free Research)
Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
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Optim Data Growth Solution for Oracle E-Business Suite by IBM
Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.
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Integrating Data in the Information System, an Open Source Approach by Talend
July 2009 - (Free Research)
This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure.
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