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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Comparative Assessment: VCE'sTM Vblock Systems vs. IBM PureSystems by VCE (E-mail this company)

August 31, 2013 - (Free Research)
Check out this resource now to discover how a converged infrastructure can help you remove the complexity from your virtual or cloud environment, as well as the ins-and-outs of an industry-leading converged infrastructure option. 
(WHITE PAPER) READ ABSTRACT |

Cisco ASA 5500 Series by Cisco Systems, Inc.

The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, so you can feel confident your business is protected. 
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Salesforce.com's Service Cloud for Dummies by Salesforce.com

April 06, 2010 - (Free Research)
Salesforce.com's Service Cloud doesn’t just track and resolve customer service cases. It lets you participate in the online conversations about your products and services. Now, try the Service Cloud free for 30 days and bridge the gap between your call center, the social Web, and Web self-service. Plus get the free ebook Service Cloud for Dummies! 
(EBOOK)

Microsoft Dynamics CRM Trial Page by Microsoft

October 24, 2011 - (Free Research)
Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart. 
(DEMO) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 30, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 08, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

World Class Customer Service in the Cloud by Oracle Corporation

August 02, 2013 - (Free Research)
In today's hyper-competitive market, the key differentiator is the ability to deliver multichannel customer service consistently. And due to tight budgets, many of the world's most successful organizations choose to deliver customer service in the cloud. Read on to discover the benefits of this approach. 
(WHITE PAPER) READ ABSTRACT |

Winning Strategies for the Evolving Legal Marketplace by BlackBerry

October 05, 2009 - (Free Research)
Law firms have had to develop new strategies to compete and win in a legal market that contains greater uncertainty than any that has come before it. This paper will briefly outline strategies for success in the evolving legal marketplace. 
(WHITE PAPER) READ ABSTRACT |

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Healthcare Industry by VMware, Inc.

December 2008 - (Free Research)
Find out how a VMware healthcare customer used VMware View, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Power of Social Media by Oracle Corporation

August 2009 - (Free Research)
Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage." 
(WHITE PAPER) READ ABSTRACT |

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend

June 2009 - (Free Research)
This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions. 
(WHITE PAPER) READ ABSTRACT |

Salesforce Platform Mobile Services by Salesforce.com

July 2013 - (Free Research)
With Salesforce Platform Mobile Services, developers and business users can quickly build engaging mobile apps—and connect customers, employees, partners, and products in new ways. Sign up now and get your free copy of the Salesforce Platform Mobile Services developer guide. 
(WHITE PAPER) READ ABSTRACT |

Self-Service That Really Serves by Oracle Corporation

June 2009 - (Free Research)
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. 
(WHITE PAPER) READ ABSTRACT |

Why "Free" Patch Management Tools Could Cost You More by Lumension

November 2008 - (Free Research)
While "free" tools appear to be an enticing solution for patch management, looking deeper into the needs of the organization leads to selection of a more complete patch management solution which results in reduced long-term risk and optimized operating expense. 
(WHITE PAPER) READ ABSTRACT |

Cloud Storage - Free 14 Day Trial! by Nasuni Corporation

August 2010 - (Free Research)
Download the compact VMware virtual machine and never run out of space again. Nasuni is your integrated storage and backup system that replaces clumsy tape rotations. Download free trial. 
(TRIAL SOFTWARE)

Overcoming the Challenges of Green Procurement through eProcurement by Dimension Data Global

October 2008 - (Free Research)
This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience for Commerce: Oracle Commerce Solutions by DocuSign, Inc.

December 2012 - (Free Research)
This exclusive resource explores the factors influencing the changing commerce landscape, including the impact mobility and social networking are having on the customer experience, and outlines technology tools from Oracle designed to help you optimize your customer experience management strategies. 
(WHITE PAPER)

5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices by LogMeIn, Inc.

April 2011 - (Free Research)
This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business. 
(WHITE PAPER) READ ABSTRACT |

Sales Prospector Demo by Oracle Corporation

October 2008 - (Free Research)
View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers. 
(DEMO) READ ABSTRACT |

The Cost of Free - The Hidden Costs of Server Migrations by Vision Solutions

March 2014 - (Free Research)
This white paper puts server migrations in perspective, deciphering the issues that arise during server migrations, as well as the hidden costs of server migrations that many vendors try to cover up with no licensing fee tactics. 
(WHITE PAPER) READ ABSTRACT |

Virtual Machines Are Not Free by VKernel

November 2008 - (Free Research)
This paper explains the advantages that virtual machine provides to the IT department. 
(WHITE PAPER) READ ABSTRACT |

Why Free Patch Management Tools Could Cost You More by Lumension

January 2012 - (Free Research)
This white paper explores why so-called "free" patch management solutions could really end up costing your organization more in the long run. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(PODCAST) READ ABSTRACT |

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

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