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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM

December 01, 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less. 
(EBOOK) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM

July 01, 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival. 
(WHITE PAPER) READ ABSTRACT |

CRM guide: How social is changing the strategy by IBM

February 24, 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

Top Unified Communications Trends For Midsize Businesses by Cisco (E-mail this company)

January 31, 2014 - (Free Research)
This guide explores some top trends in UC for midsized businesses and outlines what these organizations are doing to further support workplace mobility and BYOD. 
(WHITE PAPER) READ ABSTRACT |

Expert Analysis of Convergence: Market Trends and Major Players by Hitachi Data Systems

September 19, 2013 - (Free Research)
This e-guide examines the latest trends in convergence and takes a look at the newest additions to the evolving marketplace. Find out how hyperconvergence builds on this design principle and discover why experts are convinced this "infrastructure in a box" is here to stay. 
(EGUIDE) READ ABSTRACT |

UC Trends That are Changing Collaboration by Cisco (E-mail this company)

January 16, 2014 - (Free Research)
This expert e-guide features information on the unified communications market with five key trends and a top 10 list of news stories from the past year. 
(EGUIDE) READ ABSTRACT |

The New File Sharing Imperative by Hitachi Data Systems

April 30, 2013 - (Free Research)
The "bring your own device" trend continues to shape the IT and business landscape – but traditional file-sharing tools are no longer suitable in the age of mobility. This report explores emerging market trends in file sharing, storage, and sync-n-share. 
(WHITE PAPER) READ ABSTRACT |

Cloud Integration and Big Data: Expert Best Practices and Emerging Trends by Treasure Data (E-mail this company)

January 09, 2014 - (Free Research)
In this expert e-guide, senior vice president at Cloud Technology Partners and cloud computing thought leader, David Linthicum, discusses three key topics: integration, the cloud and "big data." The discussion ranges from cloud integration to security issues in the cloud and the workings of Hadoop. 
(EGUIDE) READ ABSTRACT |

Webinar: Getting Hadoop Through an IT Audit by WANdisco (E-mail this company)

May 08, 2014 - (Free Research)
Join this webinar from GigaOM Research and WANdisco to learn how enterprises are hardening Hadoop across global data centers to ensure continuous availability, even during maintenance windows. 
(WEBCAST) READ ABSTRACT |

Why Big Data in the Cloud? by Treasure Data (E-mail this company)

January 31, 2014 - (Free Research)
This resource explores the value of big data in the cloud. Read on to discover use cases, potential challenges, key technologies, and more. 
(WHITE PAPER) READ ABSTRACT |

2008 Verizon Business Data Breach Investigations Report by Verizon Business

June 2008 - (Free Research)
Check out this webcast to learn about the critical trends in data theft and learn about strategies for increasing your company's data security against internal and external attacks. 
(WEBCAST) READ ABSTRACT |

Business Intelligence: The Strategic Imperative for CIOs by Information Builders

January 2007 - (Free Research)
Business intelligence (BI) allows organizations to integrate applications and databases essential to users and enables analysis of information to optimize decision-making. 
(WHITE PAPER) READ ABSTRACT |

Debunking the Top 5 Misconceptions about Data Protection by Lumension

May 2008 - (Free Research)
Check out this white paper to learn about the top 5 misconceptions about data protection and how your company can effectively address them to increase the security of its information assets. 
(PODCAST) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

Marcus & Millichap Sharpens Reporting with Business Objects Edge by Business Objects

June 2008 - (Free Research)
Marcus & Millichap needed to provide its agents and their clients with timely and accurate data on market trends. In this case study learn how Business Objects Edge Premium was their solution. 
(CASE STUDY) READ ABSTRACT |

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

April 2009 - (Free Research)
This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework. 
(IT BRIEFING) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

April 2009 - (Free Research)
In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. 
(PODCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

March 2009 - (Free Research)
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. 
(WEBCAST) READ ABSTRACT |

Helping CRM Serve Its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI by OnDemand Software

April 2008 - (Free Research)
This white paper briefly highlights CRM's recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform. 
(WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

Technology value matrix : ERP by ComputerWeekly.com

November 2012 - (Free Research)
Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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