This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 

Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 

Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty. 

Access this useful paper to discover how you can use multi-channel marketing to target the right customer with the right content at the right time. 

This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. 

Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more. 

This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas. 

Listen to this podcast with Christopher Perretta, executive VP and CIO of State Street Corp., the Boston-based financial services provider, as he discusses building an industrial-strength private cloud. Learn why the security and integrity of data is as valuable as currency in the banking business and why a public cloud wouldn't cut it. 

<p>Most companies do not have time to thoroughly investigate all of the potential attack targets inside an application. This white paper explains how the use of software security analysis (SSA) and path methodologies can help you identify vulnerable code and improve application security.</p> 

While security pros try their best to educate and enforce policy, hackers are working tirelessly to gain your users' trust. This podcast, featuring Bit9's CTO Harry Sverdlove, discusses how to protect against the most common technique used in today's targeted attacks – spear phishing. 

<p>View this post to learn about the four types of data abstractions that Windows Azure Storage (WAS) offers for applications developers: blobs, tables, queues, and drives. Then learn about how they are partitioned, the URIs for each, and their scalability targets.</p> 

How to have a successful customer relationship management (CRM) implementation. 

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.