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Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company

April 23, 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. 
(WHITE PAPER) READ ABSTRACT |

NetBackup 6.5: Enabling Next-Generation Disk-Based Data Protection by Symantec Corporation

February 2008 - (Free Research)
Symantec's Veritas NetBackup 6.5, the latest release of the company's established market-leading enterprise backup and recovery solution, provides disk-based data protection for remote office and enterprise datacenter environments. 
(WHITE PAPER) READ ABSTRACT |

The State of Next-Generation Market- and Credit-Risk Analytics by IBM

November 2013 - (Free Research)
Access the following white paper to gain a firsthand look at the next-generation market and credit-risk analytics that are helping many companies through this touch economic time. 
(WHITE PAPER) READ ABSTRACT |

Expert Integrated Systems: A Next-Generation Computing Platform by IBM

April 2012 - (Free Research)
There is an important sea change happening in IT: the development of expert integrated systems. Access this white paper, which breaks down the business case for expert integrated systems. Inside, learn of the both the challenges and opportunities presented by this next-generation technology. 
(WHITE PAPER) READ ABSTRACT |

The Architecture of Next-Generation Intraday Liquidity Risk Management by IBM

September 2013 - (Free Research)
This paper explores potential risk solutions to this challenge, establishing the historic context of liquidity risk management and the specific business problem of intraday liquidity risk. 
(WHITE PAPER) READ ABSTRACT |

Best practices: Deliver next-gen automotive infotainment systems by IBM

March 2014 - (Free Research)
In the realm of next-generation automotive infotainment systems, innovation continues to grow exponentially, with new system features creating both trends and challenges. In this informative webcast, discover a fundamental approach for success in E/E engineering and learn how the ever-increasing complexities can be simplified. 
(WEBCAST) READ ABSTRACT |

Simplify and Consolidate Data Protection for Better Business Results by IBM

June 2013 - (Free Research)
This white paper explores how IBM introduced a next-generation graphical user interface to provide advanced visualization, built-in analytics and integrated workflow automation features that leapfrog traditional backup user interfaces, and dramatically simplify backup administration. 
(WHITE PAPER) READ ABSTRACT |

Beyond the Next Generation: Meeting the Converging Demands of Network Security by IBM

September 2012 - (Free Research)
Read this whitepaper to learn more about rising to the converging demands of network security. Topics covered include the evolution of network security, the development of "next-generation" approaches, use cases and more. 
(WHITE PAPER) READ ABSTRACT |

What is a an Enterprise System and How are they Evolving? by IBM

March 2013 - (Free Research)
Access this expert podcast to discover what an enterprise class system is and how enterprise systems technologies are evolving to deliver availability, compliance, energy savings and improved user experience to organizations of all sizes. 
(PODCAST) READ ABSTRACT |

Modernize your database management system for big data by IBM

April 2014 - (Free Research)
At the heart of any successful big data initiative is a database management system (DBMS) that utilizes advanced technologies to deliver high performance, versatility, and scalability without breaking the bank. 
(WHITE PAPER) READ ABSTRACT |

Innovative, Value-Priced Single-Socket Rack Server Solution by IBM

October 2012 - (Free Research)
This product sheet details a server solution that can offer innovation and performance at a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Storage in the Cloud: Enable – and protect – business-ready cloud infrastructures (TSM and Frontsafe) by IBM

June 2012 - (Free Research)
This informative paper examines cloud-based backup-as-a-service and explores one leading vendor's solution. Read on to discover how this technology can help you enhance data security, increase visibility of your data protection environment, unify your recovery management and more. 
(WHITE PAPER) READ ABSTRACT |

The Forrester Wave - BPM Suites, Q1 2013 by IBM

August 2013 - (Free Research)
BPM has played a substantial role in driving back-office efficiency, process automation, and worker productivity. Now in 2013, BPM is positioned to star in its most challenging role to date: helping the enterprise embrace disruptive forces of change -- technological, competitive, and regulatory -- that are often unknown and unforeseen. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft

October 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. 
(WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect

August 2010 - (Free Research)
This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. 
(WHITE PAPER) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Epicor ICE 2.0: Introducing Next-Generation Business Architecture by Epicor Software Corporation

November 2008 - (Free Research)
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: Public, Private, and Hybrid Clouds and Your Next-Generation Data Center by AMD

March 2011 - (Free Research)
Cloud computing has been a hot topic in the IT industry for several years. If you have been ignoring cloud computing because it seemed like industry hype, now is the time to pay attention and craft a cloud strategy. Read this white paper to learn more about cloud options for your enterprise. 
(WHITE PAPER) READ ABSTRACT |

HP Publishes First Social eBook On Next-Generation Enterprise with Jive-Powered Customer Community by Jive Software

June 2013 - (Free Research)
In this resource learn about HP's Enterprise 20/20, a collaborative online experience that features a social ebook and Jive-powered public community, where community members participate in a wide variety of discussions about the future of the world, technology and business. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

Security Policies for Next-Generation IT by Hexis Cyber Solutions Inc

October 2012 - (Free Research)
This CIO Decisions e-zine focuses on effective BYOD security policy. Inside, learn why security threats are evolving faster than the management practices that defend against them and, more importantly, how you can stay ahead. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya

October 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service. 
(WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

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