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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft

October 21, 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. 
(WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

March 31, 2009 - (Free Research)
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. 
(WEBCAST) READ ABSTRACT |

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM

December 15, 2010 - (Free Research)
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi. 
(CASE STUDY) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 26, 2011 - (Free Research)
E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. 
(WHITE PAPER) READ ABSTRACT |

Automate Orders and Invoices for Increased Business Efficiency by Esker Inc.

August 22, 2013 - (Free Research)
Check out this informative resource to learn how driving automation into every aspect of your business processes can create even more value from the SAP® Business One system. You'll learn how one such automation technology streamlines your current processes and optimizes ROI. 
(WHITE PAPER) READ ABSTRACT |

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct Corporation

July 2008 - (Free Research)
The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. 
(WHITE PAPER) READ ABSTRACT |

Critical Technologies for Compliance & Risk Management for Medical Device Companies by Siperian, Inc.

February 2009 - (Free Research)
Building the foundation for a sound master data management program is critical to the success of any compliance effort. The ten requirements in this paper will enable you to identify a suitable technology platform - a prerequisite when managing your organization's master data assets & critical to establishing a consistent master data foundation. 
(WHITE PAPER) READ ABSTRACT |

Capturing Value from Patient-Centered Care by IBM

November 2011 - (Free Research)
This white paper examines the leading practices employed by healthcare systems worldwide and proposes a patient-centered care approach for IT investment that combines a series of capabilities to improve quality care, reduce operating costs and optimize revenue. 
(WHITE PAPER)

Optimize Data Management for Smarter Banking and Financial Markets E-Book by IBM

March 2011 - (Free Research)
This e-book explains how smarter banks can anticipate customer needs and deliver innovative products faster, more consistently and more nimbly than the competition. They have full visibility of their risk position and customer needs. And they respond quickly to both challenges and opportunities. Read on to learn how to become a smarter bank. 
(EBOOK) READ ABSTRACT |

Accenture Technology Vision 2013 by ComputerWeekly.com

February 2013 - (Free Research)
Accenture's technology vision assesses the impact of digital technology on the enterprise in 2013 and offers action points for CIOs and business leaders. 
(IT BRIEFING) READ ABSTRACT |

IT as a driver of M&A success by ComputerWeekly.com

March 2012 - (Free Research)
IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals. 
(IT BRIEFING) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Operational Excellence: Enabling Sustained Growth : Spotlight on the Americas by SAP America, Inc.

January 2009 - (Free Research)
Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy. 
(WHITE PAPER) READ ABSTRACT |

Critical Technologies for Compliance and Risk Management by Siperian, Inc.

February 2009 - (Free Research)
Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines. 
(WHITE PAPER) READ ABSTRACT |

A Success Model For CRM Integration by Scribe Software Corporation

May 2013 - (Free Research)
Access this informative white paper to learn how effectively integrating CRM applications into the enterprise can help you turn CRM into a strategic asset, creating actionable advantage for sales and service teams. 
(WHITE PAPER) READ ABSTRACT |

A Success Model for CRM Integration, And How to Avoid the Most Common Mistake by Scribe Software Corporation

May 2011 - (Free Research)
As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration. 
(WHITE PAPER) READ ABSTRACT |

Customers, Not Cars, Now Drive Auto Importer’s Strategy by SAP America, Inc.

July 2011 - (Free Research)
This case study spotlights Colmobil Corp., one of Israel's leading importer and distributor of cars, trucks and buses, and their experience reorganizing their business around customers instead of vehicles. Inside, discover the tools they used to help them with this transformation, as well as the impressive results. 
(CASE STUDY) READ ABSTRACT |

SearchCRM.com Solution Spotlight: Social media driving CRM strategies by IBM

February 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

Commerzbank: Managing Credit Risk and Increasing Operational Efficiency by EMC Corporation

June 2008 - (Free Research)
For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Eliminate Information Silos and Drive Customer Spend by Infor

November 2012 - (Free Research)
The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Microsoft Dynamics CRM Trial by Microsoft

March 2008 - (Free Research)
Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change. 
(WHITE PAPER)

OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Infor CRM Interaction Advisor by Infor CRM

July 2009 - (Free Research)
Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. 
(PRODUCT DEMO) READ ABSTRACT |

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