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Which Off-line CRM solution for Field Force? by Wipro Technologies
October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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Editorial Tip: CRM Expert Predictions for 2011 by Infor
February 14, 2011 - (Free Research)
With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
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E-Book: Mobilizing enterprise applications: Trends, best practices and strategy advice by Sybase, an SAP company
November 22, 2010 - (Free Research)
The evolution of smartphones and mobile networks enable new possibilities for enterprise applications and new challenges for IT. The benefits span organizations. But delivering this requires a sound strategy and close collaboration between business and IT. Learn about key mobile trends and how to develop a mobile enterprise application strategy.
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Mobile Phones Emerge As Security Threat Targets by Trend Micro, Inc.
October 26, 2010 - (Free Research)
Due to their portability and advanced computing features, mobile phones are becoming popular devices for Web surfing. Just like PCs, however, these gadgets are also susceptible to various security threats. Users must remain cautious when using their mobile phones to surf the Internet to keep their phones malware free.
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Mobilizing Field Forces on Smartphones by BlackBerry
August 06, 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
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Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry
August 06, 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry
August 06, 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
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Taking Mobile CRM Beyond the Sales Force by SAP America, Inc.
July 11, 2011 - (Free Research)
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
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8 contact center best practices by Salesforce.com
March 20, 2012 - (Free Research)
Read this expert e-guide to see what Donna Fluss and Michael Krigsman have to say about how companies can ensure contact centers utilize new social media, video and mobile support to their best advantage.
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Readying your Portals for Social Business by IBM
August 16, 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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How Mobile Devices are Driving Innovations in Contact Centers by Avaya
October 29, 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.
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Best Practices for Mobile Device Support by LogMeIn, Inc.
February 01, 2012 - (Free Research)
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
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TUFF SHED Builds Productivity with Tracking Solution by AT&T Corp
October 04, 2011 - (Free Research)
In this case study discover how TUFF SHED, a leading provider of installed storage buildings and garages, implemented TeleNav Vehicle Tracker™ from AT&T to help the company improve the productivity of its workforce and better monitor its fleet.
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CW Special Report on TCS by ComputerWeekly.com
November 23, 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.
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MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight
January 01, 2007 - (Free Research)
MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.
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BlackBerry Java Development Environment by BlackBerry
May 2008 - (Free Research)
The BlackBerry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based BlackBerry® smartphones
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Introduction to Blackberry® Java® Development by BlackBerry
January 2009 - (Free Research)
The Blackberry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based Blackberry® smartphones.
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Java application development in the cloud by SearchBusinessAnalytics
March 2013 - (Free Research)
In this expert handbook, discover the ways in which cloud computing is changing Java mobile app development. Read on for information on cloud security, what to expect from Java in the cloud, and true cloud-based app development.
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BlackBerry Java® Application Location-based Services Development Guide by BlackBerry
June 2010 - (Free Research)
Access this development guide to learn about location-based services on for BlackBerry Java Applications. This guide will cover: GPS overview, specifying the GPS mode, retrieving a location provider, retrieving the location of a BlackBerry device and geocoding and reverse geocoding.
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Eguide: The hybrid approach to mobile application development by Microsoft
April 2013 - (Free Research)
The future is hybrid app development, in which Java code, Javascript, and HTML5 are combined to create mobile applications. This expert e-guide provides insight into how your development team can benefit from a hybrid development approach, and outlines the unique skills and employees that your team will have to assemble for a successful project.
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The Busy Manager's View of Android Mobile Development by Microsoft
April 2013 - (Free Research)
In this white paper, discover how Android development is affecting project managers and application lifecycle management best practices. Explore how your IT group can prepare now for changes to come in the near future and how Android and Java development compare and contrast, among other insights and analysis.
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SQL Anywhere v11.0.1 Developer Edition by Sybase, an SAP company
June 2010 - (Free Research)
Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.
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CW Special Report on Oracle by ComputerWeekly.com
February 2012 - (Free Research)
This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.
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