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Building a Robust Business Case for High Quality Master Data by Melissa Data Corp
February 01, 2010 - (Free Research)
This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.
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Optim™ Data Privacy Solution by IBM
The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.
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Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive
July 30, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
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Developing for the Future - The New Trend for Hosted VXML by West Interactive
June 08, 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
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IPv6 Transition Planning and Techniques for DNS and DHCP by Cisco Systems, Inc.
July 21, 2011 - (Free Research)
Tune into this webcast which addresses common issues and concerns related to the transition to IPv6 and customers will learn about the following with respect to DNS and DHCP.
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Single View of the Customer in UK Businesses and the emerging role of Big Data by SAS Institute Inc.
March 15, 2013 - (Free Research)
Many companies today are attempting to harness the power of big data to provide customer insights. This informative market report focuses on how businesses in the UK are using data to glean optimal insights, and how far along they are in capturing all the interactions a customer has with an organisation, regardless of the channel.
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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
May 06, 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO).
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Seven Email Marketing Refreshes by Bronto Software
October 2008 - (Free Research)
This whitepaper will detail seven key points that will help you quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing.
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The Complete Network Assessment by Dorado Software
November 2008 - (Free Research)
This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network.
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Key Elements of a Successful Disaster Recovery Strategy: Virtual and Physical by Dell and VMware
December 2012 - (Free Research)
In this white paper by Microsoft MVP and VMware vExpert Greg Shields, explore the requirements for DR in today's hybrid virtual-physical environments. Find 4 capabilities every modern DR plan should have and 5 critical features you should put on your DR must-have list - and ensure the recovery of your virtual and physical environments post-crisis.
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Four Key Elements to Improving Systems Engineering in Aerospace and Defense by IBM
December 2010 - (Free Research)
This webcast explores four key ways in which A&D companies can improve SE and looks at IBM Rational® solutions and approaches that can help organizations deliver quality products on time and within budget, while increasing efficiency and improving collaboration.
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On Cloud Computing Strategy: It's All for Naught if the Dogs Won't Eat by Intel
October 2011 - (Free Research)
Although all things cloud are being praised throughout the business world, all the benefits of added efficiency, low costs, and simplified systems mean nothing without end-user approval. Take a look at this insightful resource that suggests some key elements that should be considered when planning your cloud-based ecosystem.
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Why Your Current Service Desk is Failing Your Business, and What to Do About It by CA Technologies.
September 2012 - (Free Research)
Outdated service management platforms are a problem for many businesses, as they result in an excess of costs and complexity. In today's business environment, a service desk update may be in order, and this resource outlines the requirements for a successful platform, along with questions to ask before making a purchase decision.
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Storage Efficiency: The Key to Green Storage Operation by Xiotech Corporation
August 2008 - (Free Research)
While energy consumption of overall data center operations and server-related equipment is generally understood, the story is quite different when it comes to storage systems. This paper offers practical advice on how to measure storage system efficiency and compares the efficiency numbers of several common storage solutions.
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The Future of Address Validation: Going Beyond Move Update to Cut Costs and Connect with Customers by Pitney Bowes Business Insight
September 2010 - (Free Research)
Today, the need to connect with customers efficiently and effectively is more important than ever. The foundation of these communications is a complete and accurate customer record. This paper describes the validation requirements, opportunities and best practices to increase organizational efficiencies relative to enterprise address validation.
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Seeding the Clouds: Key Infrastructure Elements of Cloud Computing by IBM
February 2009 - (Free Research)
This paper describes a high-level cloud computing infrastructure services framework and the underlying technology enablers, such as virtualization, automation, self-service portal, monitoring and capacity planning. It also discusses examples of, and the value propositions for, certain data centers that have been built in this manner to date.
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Agile BI & Agile Data Services: A Perfect Fit by Denodo Technologies
October 2010 - (Free Research)
This webcast, featuring Sr. Analyst, James Kobielus, Forrester Research, addresses what you need to do in order to establish an agile data services infrastructure that leverages your investments in data virtualization, discovery, transformation, quality, governance, publishing, caching, data warehousing and other key infrastructures.
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Managing the Extended Enterprise for Profitable Growth by SAP America, Inc.
December 2010 - (Free Research)
When today's modern, extended enterprises make the move to standardize on a single business software solution, they often find that very few vendors offer products with the necessary scope and flexibility. Read this paper to discover the required elements of successful, unified business software for the extended enterprise.
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Podcast - How to Produce an Actionable IT Service Catalog by newScale, Inc.
October 2008 - (Free Research)
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...
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