Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Business Value of Virtualized IT - Ensuring That Your Virtualized Servers and Storage Work in Harmony by Citrix July 2008 - (Free Research) In this paper, IDC examines how implementing a virtualized network storage environment ensures that organizations can maximize the benefits of server virtualization.  (WHITE PAPER) READ ABSTRACT |

BlackBerry PlayBook Tablet with OS 2.0, BlackBerry Mobile Fusion Management by BlackBerry July 2012 - (Free Research) Discover how you can balance the personal and professional needs of today's mobile workforce and finally find harmony between security and usability.  (WHITE PAPER) READ ABSTRACT |

The Tao of IT Portfolio Management by Innotas May 2013 - (Free Research) This resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony.  (WHITE PAPER) READ ABSTRACT |

Risk Management for Cloud Computing by SearchCIO.com February 2013 - (Free Research) This expert resource provides in-depth insight and risk management advice for IT leaders looking to benefit from the cloud. Read now for 20 questions that should be asked of every cloud provider, as well as well as advice for creating harmony between compliance and information security functions, and much more.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Optim™ Data Privacy Solution by IBM The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.  (SOFTWARE PRODUCT)

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.  (SOFTWARE PRODUCT)

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT)

Optim Data Growth Solution for Oracle E-Business Suite by IBM Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.  (SOFTWARE PRODUCT)

EMC Documentum Archive Services for Imaging by EMC Corporation EMC Documentum Archive Services for Imaging converts paper-based information to electronic images and then securely archives it.  (SOFTWARE PRODUCT)

Success Story: How Bechtel Enabled Worldwide Access to Apps and Data by Citrix June 2013 - (Free Research) To complete their large, complex projects, Bechtel Corporation needed an agile infrastructure that boosted application performance. This quick video details the challenges they needed to overcome and the solution they put in place to help them achieve their goals.  (VIDEO) READ ABSTRACT |

IT Download: Symantec Endpoint Protection and Network Access Control 11.0.4 MR4 by Symantec Corporation March 2009 - (Free Research) With this trial software, stop malware such as viruses, worms, Trojans, spyware, adware, bots, zero-day threats and rootkits. Prevent security outbreaks, reducing administrative overhead all while lowering total cost of ownership for endpoint security.  (DOWNLOAD)

SOA Adoption for Dummies by Software AG. December 2009 - (Free Research) Discover the best way for your organization to adopt SOA! SOA Adoption for Dummies makes your journey to SOA as easy as possible.  (EBOOK) READ ABSTRACT |

REQUIREMENTS MANAGEMENT 101: The four fundamentals that everyone should know by Jama Software October 2011 - (Free Research) Too often projects fail due to poorly managed requirements. This paper discusses the significance of requirements management without using industry jargon and explains the four fundamentals every team member and stakeholder needs to know.  (WHITE PAPER) READ ABSTRACT |

HP Enterprise Applications Services for Microsoft Dynamics CRM by Hewlett-Packard Limited May 2012 - (Free Research) HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft's market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity.  (WHITE PAPER) READ ABSTRACT |

E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices by Cast Iron Systems September 2009 - (Free Research) This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate.  (EBOOK) READ ABSTRACT |

eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation January 2009 - (Free Research) Read this E-Book and explore Gartner's 7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your customer-facing business processes and establishing a more customer-centric strategy.  (EBOOK) READ ABSTRACT |

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor March 2009 - (Free Research) In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.  (EBOOK) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

Strategic insights for your social CRM strategy by Infor May 2013 - (Free Research) This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.  (EGUIDE) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. June 2008 - (Free Research) This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.  (WHITE PAPER) READ ABSTRACT |

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc. October 2010 - (Free Research) These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage.  (RESOURCE CENTER) READ ABSTRACT |

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework.  (IT BRIEFING) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies October 2009 - (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.  (WHITE PAPER) READ ABSTRACT |

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