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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Top-Down Planning and Bottom-Up Execution: Harmony or Discord? by CA Technologies.

December 31, 2013 - (Free Research)
Recently, there's been a push to make project planning more strategic, and at the same time, organizations are striving to become more flexible and adaptable. But is this Agile execution at odds with the more strategic planning, or do these two approaches help create a more responsive environment for the business? 
(WHITE PAPER) READ ABSTRACT |

Business Value of Virtualized IT - Ensuring That Your Virtualized Servers and Storage Work in Harmony by Citrix

July 2008 - (Free Research)
In this paper, IDC examines how implementing a virtualized network storage environment ensures that organizations can maximize the benefits of server virtualization. 
(WHITE PAPER) READ ABSTRACT |

Risk Management for Cloud Computing by SearchCIO.com

February 2013 - (Free Research)
This expert resource provides in-depth insight and risk management advice for IT leaders looking to benefit from the cloud. Read now for 20 questions that should be asked of every cloud provider, as well as well as advice for creating harmony between compliance and information security functions, and much more. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry PlayBook Tablet with OS 2.0, BlackBerry Mobile Fusion Management by BlackBerry

July 2012 - (Free Research)
Discover how you can balance the personal and professional needs of today's mobile workforce and finally find harmony between security and usability. 
(WHITE PAPER) READ ABSTRACT |

ITSM: Connecting Service Desk Operations to IT Strategies by IBM

May 2014 - (Free Research)
This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments 
(EGUIDE) READ ABSTRACT |

A Clinically-Driven Approach to ICD-10 by Nuance

February 2013 - (Free Research)
This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros. 
(WHITE PAPER) READ ABSTRACT |

Connecting the Clouds: Best Practices for Integrating IT Service Management by BMC Software, Inc.

October 2013 - (Free Research)
This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Optim™ Data Privacy Solution by IBM

The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives. 
(SOFTWARE PRODUCT)

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

EMC Documentum Archive Services for Imaging by EMC Corporation

EMC Documentum Archive Services for Imaging converts paper-based information to electronic images and then securely archives it. 
(SOFTWARE PRODUCT)

REQUIREMENTS MANAGEMENT 101: The four fundamentals that everyone should know by Jama Software

October 2011 - (Free Research)
Too often projects fail due to poorly managed requirements. This paper discusses the significance of requirements management without using industry jargon and explains the four fundamentals every team member and stakeholder needs to know. 
(WHITE PAPER) READ ABSTRACT |

IT Download: Symantec Endpoint Protection and Network Access Control 11.0.4 MR4 by Symantec Corporation

March 2009 - (Free Research)
With this trial software, stop malware such as viruses, worms, Trojans, spyware, adware, bots, zero-day threats and rootkits. Prevent security outbreaks, reducing administrative overhead all while lowering total cost of ownership for endpoint security. 
(DOWNLOAD)

SOA Adoption for Dummies by Software AG.

December 2009 - (Free Research)
Discover the best way for your organization to adopt SOA! SOA Adoption for Dummies makes your journey to SOA as easy as possible. 
(EBOOK) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Transform the Customer Experience with Pega CRM by Pegasystems

May 2011 - (Free Research)
For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

Social, integrated sales performance management is the key to future success by Oracle Corporation

May 2013 - (Free Research)
In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage. 
(WHITE PAPER) READ ABSTRACT |

Analysts on CRM: How mobile, social, analytics are reshaping strategies by IBM

March 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

CRM guide: How social is changing the strategy by IBM

February 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc.

October 2010 - (Free Research)
These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage. 
(RESOURCE CENTER) READ ABSTRACT |

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