CRM Governance Structure White Papers, CRM Governance Structure Software, CRM Governance Structure Research, Hardware and Services

Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com

November 15, 2011 - (Free Research)

In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.

(VIRTUAL SEMINAR)

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Information Governance Online Symposium: Applying GARP® to SharePoint 2010 Governance Classroom by SearchCompliance.com

November 14, 2011 - (Free Research)

In this four-part classroom, learn from Monica Crocker, Corporate Records Manager at Land O'Lakes, as she explains the information governance benefits and opportunities of SharePoint 2010.

(VIRTUAL SEMINAR)

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CW+ Open Group: Governance in IT and Architecture - TOGAF by ComputerWeekly.com

October 06, 2010 - (Free Research)

This White Paper recommends additional definition of IT governance within TOGAF to strengthen an organization’s ability to effectively govern the architecture and make appropriate investment decisions.

(WHITE PAPER)

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Eguide: Creating a successful information governance management plan by OpenText

May 17, 2012 - (Free Research)

This expert content reviews the findings of a survey on information governance as well as providing best practices for creating a successful governance strategy.

(WHITE PAPER)

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Handle Your Data Retention and Governance Programs With Care

by Iron Mountain

March 13, 2012 - (Free Research)

This expert e-guide explores the existing conditions that should spur the creation of a data governance initiative as well as the teams that should be involved in building it. Read this now and also gain a clear understanding of why data retention is imperative to your business and why it deserves the utmost attention from the proper stakeholders.

(EGUIDE)

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Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.

April 18, 2012 - (Free Research)

This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.

(WHITE PAPER)

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Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.

June 19, 2009 - (Free Research)

There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.

(WHITE PAPER)

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Enabling Analytics in SAP Systems with Microsoft BI by Microsoft

April 06, 2012 - (Free Research)

View this webcast to learn how to integrate your collaborative Microsoft environment with your SAP systems to create streamlined business intelligence (BI) and analytics, business process management (BPM), and enterprise content management (ECM) and data governance and compliance functions.

(WEBCAST)

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Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company

October 2008 - (Free Research)

This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys.

(WHITE PAPER)

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Social Compliance: Protect Brand Equity and Ensure Governance by OpenText

March 2012 - (Free Research)

This analyst report examines how you can protect brand integrity and ensure governance through social compliance initiatives.

(ANALYST REPORT)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Data Migration Teaser Video by SAP America, Inc.

May 2012 - (Free Research)

This brief video provides an overview of SAP's data migration offering.

(VIDEO)

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FCR Done Right! by Enkata Technologies

April 2012 - (Free Research)

Access this white paper to learn how to build an operational FCR program without sacrificing your budget.

(WHITE PAPER)

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E-Guide ECM and Information Governance by OpenText

April 2012 - (Free Research)

This expert e-guide looks at the importance of governance in enterprise content management (ECM) initiatives and provides suggestions for structuring and managing a sound policy.

(EGUIDE)

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Data Virtualization Goes Mainstream by Denodo Technologies

April 2012 - (Free Research)

This paper discusses how to overcome key data integration challenges with more agility than traditional technologies for structured, unstructured, Web, cloud and big data sources.

(WHITE PAPER)

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Data Protection Virtual Seminar by SearchSecurity.com

November 2009 - (Free Research)

The combination of the ever-changing compliance landscape, Web 2.0 and technologies such as mobile devices have made it increasingly more difficult to track where your confidential data resides and put mechanisms in place to protect it.

(VIRTUAL TRADE SHOW)

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Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 2011 - (Free Research)

This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

(WHITE PAPER)

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The Do’s and Don’ts of Successful Data Quality Initiatives by Experian QAS

November 2011 - (Free Research)

This brief fact sheet explains the "Do's and Don'ts" of data quality initiatives.

(WHITE PAPER)

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5-Minute Data Migration Solution Demo by SAP America, Inc.

June 2011 - (Free Research)

In this brief video, learn how easy it is to extract customer data from source systems. The data will be cleansed and validated against SAP structures then migrated to ERP.

(PRODUCT DEMO)

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Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com

November 2010 - (Free Research)

Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.

(WHITE PAPER)

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Launching Your Information Governance Initiative by SAP America, Inc.

May 2012 - (Free Research)

Access this webcast to learn more about the core foundational elements of a strong, successful information governance program and how you can implement these strategies to become a best-run business.

(WEBCAST)

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Information Governance: Business Imperative or Technology Asset? by Iron Mountain

May 2012 - (Free Research)

In our expert research brief, discover why the experts believe the key to successful, effective information governance begins with communication and cooperation between IT and business leaders. Gain insight into key findings from our 2012 information governance survey of 233 IT, compliance and records management professionals.

(EBRIEF)

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2012 Information Governance Survey Results from SearchCompliance.com by Iron Mountain

April 2012 - (Free Research)

Download the results of our 2012 survey on the state of information governance. Find out how decision-makers from IT to records management and compliance rate the value of information governance, the business drivers behind such programs, planned areas of spending and much more.

(EBRIEF)

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Governance EIM Cost Calculator by SAP America, Inc.

May 2012 - (Free Research)

Access this resource to calculate how much insufficient data governance could be costing your business.

(ASSESSMENT TOOL)

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Making Information Governance a Reality for Your Organization by SAP America, Inc.

May 2012 - (Free Research)

This paper discusses the importance of information governance and how you can make it a reality within your organization.

(WHITE PAPER)

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