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		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

The MSP Report Advantage by N-able Technologies December 06, 2012 - (Free Research) Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor."  (WHITE PAPER) READ ABSTRACT |

Build Your Cloud, Build Your Profit by Citrix Systems, Inc. (E-mail this company) July 31, 2012 - (Free Research) Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform.  (WHITE PAPER) READ ABSTRACT |

The Seven Major Obstacles on the Road to Managed Services by N-able Technologies December 01, 2009 - (Free Research) Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 02, 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 12, 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

E-Guide: 7 Top Services Delivered Via Network Connections by Nimsoft, Inc. March 25, 2011 - (Free Research) What managed services are getting the most attention? Download this e-guide to learn the 7 top managed services delivered via network connections. Download to learn how you can create opportunities to further client relationships and expand your network of clients.  (EGUIDE) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat May 11, 2010 - (Free Research) Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Developing a Cloud Managed Services Business by N-able Technologies February 27, 2013 - (Free Research) This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.  (PODCAST) READ ABSTRACT |

Next-Generation Managed Services: The Key to Business Transformation by Alcatel-Lucent August 19, 2010 - (Free Research) This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Managed Services FAQ by Pillar Data Systems March 07, 2011 - (Free Research) In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.  (EGUIDE) READ ABSTRACT |

PacketTrap MSP 6.0 by Quest Software, now a part of Dell August 23, 2011 - (Free Research) PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.  (TRIAL SOFTWARE) READ ABSTRACT |

The Fundamentals of a Successful Managed Services Practice by N-able Technologies December 01, 2009 - (Free Research) If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.  (WHITE PAPER) READ ABSTRACT |

The 6 Most Crucial Storage Requirements for Managed Service Providers by Oracle Corporation UK Ltd May 31, 2012 - (Free Research) An understanding of these requirements, and how they interact with Oracle's Pillar Axiom storage system, requires an understanding of the delivery structure and financial underpinnings of the service provider industry. Check out this comprehensive white paper to explore the 6 major storage requirements for managed service providers.  (WHITE PAPER) READ ABSTRACT |

IBM Service Management: Driving growth for Managed ICT Service Providers by IBM October 03, 2011 - (Free Research) Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.  (WHITE PAPER) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc. May 22, 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.  (WHITE PAPER) READ ABSTRACT |

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce, An IBM Company September 01, 2009 - (Free Research) Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.  (WHITE PAPER) READ ABSTRACT |

Using SLAs to Gain a Competitive Advantage by BlueCoat December 28, 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.  (ANALYST REPORT) READ ABSTRACT |

Making the Right Move to a Managed Service Provider for SSL VPN by MegaPath Inc. March 26, 2010 - (Free Research) Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity.  (WHITE PAPER) READ ABSTRACT |

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business by Kaseya April 12, 2011 - (Free Research) The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Building Value in the Market for Managed Services by N-able Technologies December 17, 2012 - (Free Research) This research-backed independent study unveils the current market dynamics driving MSP adoption, the benefits and challenges of being an MSP, and how solutions from N-able can help you be the best MSP possible.  (WHITE PAPER) READ ABSTRACT |

Remote monitoring and management tools selection tips for solutions provider by N-able Technologies November 30, 2011 - (Free Research) In this expert eGuide, sponsored by N-able, you will learn the steps for selecting a remote monitoring and management (RMM) that is right for you and how such a solution worked particularly well for one managed service provider.  (EGUIDE) READ ABSTRACT |

HP Helps Managed Service Provider Build Next-Generation Datacentres for Cloud-Based Solutions by Hewlett-Packard Limited August 15, 2012 - (Free Research) This brief case study describes how managed service provider, Outsourcery deployed a virtualized cloud platform to enable them to expand their business. Learn how they approached evaluating their options and the benefits they achieved.  (CASE STUDY) READ ABSTRACT |

Bursting with HP CloudSystem by HP & Intel® November 30, 2012 - (Free Research) Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Driving Revenue and Increasing Value with Application Performance Management by BlueCoat December 22, 2008 - (Free Research) As a leading provider of solutions for Service Providers, Blue Coat appliances give you the visibility, acceleration and security needed for optimizing your network. Read this e-book to learn how Blue Coat gives you the control you need to deliver a whole set of new managed services for your business and consumer customers.  (EBOOK) READ ABSTRACT |

Convincing Your Customers: Selling the Managed Services Delivery Model by Kaseya International Limited August 16, 2011 - (Free Research) This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability.  (WHITE PAPER) READ ABSTRACT |

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