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Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 09, 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. 
(WEBCAST) READ ABSTRACT |

How to Fine-Tune Your Contact Center by TechTarget

March 18, 2014 - (Free Research)
If your call center has issues keeping up with new technological advancements in communication like social and mobile then it's time for a multi-channel makeover. This e-book delves into how different contact centers have evolved with the times rather than become outdated and how you cane remain competitive in this growing environment. 
(RESOURCE)

Social Media Analytics Software Pulls Useful Info out of Online Muddle by IBM

March 14, 2013 - (Free Research)
In this white paper, see how unstructured and semi-structured data analytics are changing the relationship of businesses to their social media consumer bases. 
(EGUIDE) READ ABSTRACT |

Smarter communications through analytics by IBM

November 18, 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 
(WHITE PAPER)

Email Marketing Goes Social by Silverpop Systems Inc.

November 2008 - (Free Research)
Read this paper to get tips about how to best implement a successful social email marketing campaign. 
(WHITE PAPER) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions

April 2008 - (Free Research)
In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their... 
(WHITE PAPER) READ ABSTRACT |

The CIO's Guide to Mobile Unified Communications by BlackBerry

September 2011 - (Free Research)
Unified Communications (UC) integrates multiple communications modes and allows workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Requirements Management by IBM

April 2013 - (Free Research)
In this expert e-guide, explore best practices for requirements management across development environments (agile, waterfall, and more) and zero in on the importance of end-user goals in the development process. 
(EGUIDE) READ ABSTRACT |

IT Transformation Consulting Services: Align Your Technology Direction by Hewlett-Packard Company

December 2012 - (Free Research)
This brief white paper demonstrates how your organization can make the right choices to transform your IT so that it's fully aligned with business goals by employing consulting services that create an integrated, strategic IT roadmap. 
(WHITE PAPER) READ ABSTRACT |

Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success by SAP America, Inc.

May 2007 - (Free Research)
This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls. 
(WHITE PAPER) READ ABSTRACT |

Information Management: The First Step in the Right Direction by Symantec Corporation

March 2011 - (Free Research)
This white paper from Symantec Corporation takes an in-depth look into some of the information management strategies companies are using today, and the inefficiencies inherent in them. Read on to learn more about what your company can accomplish in the data center through e-discovery events. 
(WHITE PAPER) READ ABSTRACT |

IT Transformation Consulting Services: Align your technology direction by Hewlett-Packard Company

May 2012 - (Free Research)
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more. 
(WHITE PAPER) READ ABSTRACT |

Datacenter Transformation: New Directions for IT from IDC by Hitachi Data Systems

September 2011 - (Free Research)
To meet dynamic business services needs, IT must change the model of its datacenters by incorporating flexible and agile infrastructure and processes that support the cost effective and timely delivery of services. Read this expert Q & A to learn more. 
(WHITE PAPER) READ ABSTRACT |

Data Center Transformation: New Directions for IT by Hitachi Data Systems

January 2011 - (Free Research)
To meet dynamic business services needs, IT must change the model of its data centers by incorporating flexible and agile infrastructure and processes that support the cost-effective and timely delivery of services. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Datacenter Transformation: New Directions for IT by Hitachi Data Systems

December 2010 - (Free Research)
The following report contains answers to 5 crucial data center questions posed by Hitachi Data Systems to Benjamin S. Woo, program vice president of IDC's Worldwide Storage Systems research, on behalf of Hitachi Data Systems' customers. 
(ANALYST BRIEF) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

Mobile Madness or BYOD Security? by Sophos, Inc.

November 2013 - (Free Research)
This informative paper examines the state of BYOD today and the direction in which it's going, discussing common challenges in implementing and managing it and helpful strategies for overcoming these obstacles. 
(WHITE PAPER) READ ABSTRACT |

Imaging a Latitude 10 on Windows 8 with System Center Configuration Manager by Dell, Inc.

December 2010 - (Free Research)
Check out this exclusive white paper for directions on how to create a Windows 8 image for the Latitude 10, as well as the information you need to image a Latitude 10 in your enterprise environment. 
(WHITE PAPER) READ ABSTRACT |

Unified Communications by IBM

March 2014 - (Free Research)
This exclusive white paper examines how your peers are adopting UC solutions, including which solutions can satisfy your specific needs best and what direction the overall market is heading in. 
(WHITE PAPER) READ ABSTRACT |

E-guide: Best Practices to Get Started with Desktop Virtualization by Dell, Inc. and Intel®

June 2013 - (Free Research)
This expert guide from SearchVirtualDesktop.com examines the 4 most common desktop virtualization use cases and details what you can expect from each case so that you have a better idea of what direction your project should go in. 
(EGUIDE) READ ABSTRACT |

Inter-array tiering : HP vs. HDS vs. EMC by SearchStorage.com

March 2012 - (Free Research)
This guide explores inter-array storage tiering, and provides both an overview of storage tiering as a whole as well as a breakdown of three of today's top storage vendors' offerings in this space. Discover the pros and cons associated with this technology, and learn what direction this market may be headed toward in the future. Read on for more. 
(EGUIDE) READ ABSTRACT |

Red Hat PaaS: Bringing Open Choice & Application Portability to the Cloud by Red Hat and JBoss

February 2011 - (Free Research)
This paper describes the capabilities, direction, and underlying principles of Red Hat’s PaaS strategy and is intended to help enterprise IT organizations, ISVs, and anyone planning a cloud deployment. Red Hat PaaS components will be delivered in phases so that our customers can take advantage of features and functionality as soon as possible. 
(WHITE PAPER) READ ABSTRACT |

Beyond Deduplication Rethinking Data Protection by Syncsort

March 2012 - (Free Research)
Check out this white paper for a look into the challenges associated with dedupe that are still plaguing administrators, and discover the direction deduplication may be headed in. Also learn today's best practices for establishing a successful backup and recovery strategy. 
(WHITE PAPER) READ ABSTRACT |

PACs for Industrial Control, the Future of Control by National Instruments

September 2008 - (Free Research)
This white paper explores the origins of the Programmable Automation Controllers (PAC), how PACs differ from Programmable Logic Controllers (PLC) and PCs, and the future direction of industrial control with PACs. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Business intelligence management: Strategic advice for CIOs by SAP America, Inc.

November 2011 - (Free Research)
For organizations with stores upon stores of untouched data, there’s one essential tool: Business intelligence. Unfortunately, inconsistent or irrelevant data can turn BI in the wrong direction. This e-guide outlines essential components for a foolproof BI management strategy. 
(EGUIDE) READ ABSTRACT |

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