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Featured Sponsors
Retail Fashion Market RFID Solutions by Motorola, Inc.
July 2008 - (Free Research)
This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right
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Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America, Inc.
April 2009 - (Free Research)
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
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7 Criteria to Consider When Embedding BI by Tableau Software
August 2010 - (Free Research)
Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.
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LimelightDELIVER: Fast, Reliable, and Scalable Delivery of Video, Music, Games, Social Media, and Software by Limelight Networks, Inc.
March 2009 - (Free Research)
Read this brief paper to learn about LimelightDELIVER, which is designed to accelerate rich media delivery to huge audiences, reducing the load on your infrastructure. LimelightDELIVER also accelerates delivery of standard web file formats, such as JPEG, GIF, JavaScript, CSS, and HTML.
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Memory Analysis Best Practices Within Eclipse by Quest Software, now a part of Dell
June 2008 - (Free Research)
This paper provides a strategy for identifying memory leaks in Java applications from the comfort of the Eclipse Java IDE. You will learn how the Java garbage collector works, the nature of memory leaks, and how to avoid them.
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Exceptional Experiences: The key to customer engagement by IBM
December 2010 - (Free Research)
Frustrated customers, lower satisfaction, declining loyalty and plummeting sales are potential consequences of a poor online experience. Looking ahead, both analysts and industry leaders agree that an exceptional experience will be the key to dazzling, acquiring and retaining customers.
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Are Your Business Processes Letting You Down? by Kofax, Inc.
May 2012 - (Free Research)
Access this brief video to find out how you can increase your ability to respond with agility- and in the process make new customers, retain existing ones, and handle new requests with ease.
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Video Whitepaper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
June 2009 - (Free Research)
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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Predictive Analytics for Sales and Marketing by Information Builders
February 2013 - (Free Research)
View this white paper to learn more about how multi-channel marketing strategies are making it more difficult for companies to identify the customer knowledge needed to remain competitive. Learn how you can develop the kind of forward-facing insight to strengthen your companies knowledge and competitive edge.
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Grow Your Business with Microsoft Dynamics CRM by Microsoft
September 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
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Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
January 2009 - (Free Research)
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
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Data Sheet: Oracle Social Engagement and Monitoring Cloud Service by Oracle Corporation UK Ltd
December 2012 - (Free Research)
Read this white paper to learn how taking advantage of social channels through a single software interface can help your company to listen to what customers are saying, reply to posts and messages, keep tabs on your competitors, publish to multiple Facebook and Twitter accounts, and much more.
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Integrative CRM Enhances Midsize Business Agility and Performance by IBM
July 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.
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E-Book: How to Lose Customers in Five Easy Steps by SAS Institute Inc.
August 2009 - (Free Research)
This paper presents the five most common practices that result in losing the customer and how to avoid those pitfalls. You'll also learn how smarter customer interactions and more customer-centric measures can help you deepen and grow relationships with your most valuable customers.
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Staying connected: Don't let faulty mobile applications lose customers by SearchCRM
May 2013 - (Free Research)
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps.
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