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Which Off-line CRM solution for Field Force? by Wipro Technologies

October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe. 
(WHITE PAPER) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry

June 2008 - (Free Research)
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. 
(WHITE PAPER) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
(CASE STUDY) READ ABSTRACT |

Developing an Effective Corporate Mobile Policy by BlackBerry

June 2008 - (Free Research)
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. 
(WHITE PAPER) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry

August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades. 
(WHITE PAPER) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry

August 2009 - (Free Research)
Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades. 
(WHITE PAPER) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry

February 2009 - (Free Research)
In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. 
(CASE STUDY) READ ABSTRACT |

Realizing Rapid ROI Through Mobility by BlackBerry

February 2010 - (Free Research)
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company

September 2010 - (Free Research)
Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program. 
(EBOOK) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

MicroStrategy Customer Success Story: Ceva Santé Animale by MicroStrategy Incorporated

August 2013 - (Free Research)
The CIO of Ceva Santé Animale, a global veterinary health company, wanted to "have everything on all devices without VPN (PC, Mac, iPad, Android and Blackberry." View this brief case study to learn how CSA built a sales enablement application on a mobile platform that aggregates CRM, ERP and sales data. 
(CASE STUDY) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry

February 2009 - (Free Research)
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. 
(CASE STUDY) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry

August 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices. 
(WHITE PAPER) READ ABSTRACT |

BlackBerry 10 Apps: Develop, Deploy, Manage and Secure by BlackBerry

April 2013 - (Free Research)
Dive into this presentation to learn more about BlackBerry® 10 development options, BlackBerry 10 enterprise platform and security, and deploying and managing BlackBerry 10 applications. Find out the exciting new features BlackBerry has to offer your enterprise today. 
(WEBCAST) READ ABSTRACT |

Microsoft .NET Framework and BlackBerry Applications by BlackBerry

March 2009 - (Free Research)
This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry®platform. 
(WHITE PAPER) READ ABSTRACT |

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry

March 2009 - (Free Research)
Read this article to learn how to alert a BlackBerry smartphone user from a Background application. 
(TECHNICAL ARTICLE)

BlackBerry Developer Labs by BlackBerry

May 2010 - (Free Research)
Learn more about developing for the BlackBerry platforms with these hands-on exercises: BlackBerry® Browser labs, Rapid Application Development labs, and BlackBerry® Java® Development Environment labs. 
(RESOURCE CENTER)

Blackberry Developer Forum by BlackBerry

May 2010 - (Free Research)
Access this BlackBerry support community forum to get the latest information regarding BlackBerry development. Topics include BlackBerry App World development, Java development, Web development, MDS runtime development, BlackBerry themes & animated graphics and much more. 
(INFORMATION CENTER)

BlackBerry Widget SDK Beta by BlackBerry

May 2010 - (Free Research)
The BlackBerry Widget Packager v1.0 is a tool that allows web developers to package their web assets into BlackBerry Widgets. 
(DOWNLOAD)

BlackBerry Web Development Plug-in for Microsoft Visual Studio by BlackBerry

May 2010 - (Free Research)
The BlackBerry® Plug-in for Microsoft® Visual Studio® allows developers to leverage existing Microsoft® based developer tools to create, profile and debug web projects for BlackBerry smartphones. Continue on to learn more and to download BlackBerry Plug-in for Microsoft Visual Studio. 
(DOWNLOAD)

Setting up the Necessary Tools for BlackBerry by BlackBerry

May 2010 - (Free Research)
This tutorial will show you which tools you need to start developing applications for the BlackBerry Platform, where to find those tools and how to install them. 
(WHITE PAPER)

BlackBerry JDE Plug-in for Eclipse by BlackBerry

May 2010 - (Free Research)
The BlackBerry® JDE Plug-in for Eclipse® offers a familiar way to build and test rich mobile applications optimized for BlackBerry smartphones. Read on to learn more and to download the BlackBerry JDE Plug-in for Eclipse. 
(DOWNLOAD)

Deploying BlackBerry Enterprise Server Express by BlackBerry

March 2010 - (Free Research)
Learn how BlackBerry® Enterprise Server Express can help you get the most out of your BlackBerry® smartphone. From smartphone applications to help you do more of what you love, to connecting you to business applications. 
(WEBCAST) READ ABSTRACT |

Managing Application Push in the Blackberry Enterprise Solution by BlackBerry

January 2009 - (Free Research)
In this webcast you will learn that application push is the process of remotely installing software on a BlackBerry smartphone. 
(WEBCAST) READ ABSTRACT |

Policy Reference Guide: Blackberry Enterprise Server by BlackBerry

December 2008 - (Free Research)
Devices that are running the BlackBerry Application Suite can use all the IT policy rules that are associated with the supported features of the BlackBerry Application Suite. 
(WHITE PAPER) READ ABSTRACT |

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