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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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SAP® Custom Development: Meeting the Needs of Utilities Companies by SAP America, Inc.

September 28, 2010 - (Free Research)
This paper explains how to stay ahead of the competition you need software solutions that support your unique business processes. The SAP® Custom Development organization offers utilities companies a comprehensive, flexible range of custom development services that transform your unique challenges into innovative solutions and business success. 
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Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
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Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Oracle SOA Suite and Enterprise Portals by Oracle Corporation

November 2008 - (Free Research)
This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments. 
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Designing Compelling Business Intelligence Business Cases for an SAP® Software Landscape: Scenarios for Leveraging Solutions from SAP and Business Objects by Business Objects

September 2008 - (Free Research)
This white paper will provide insight into the new opportunities created by the SAP and Business Objects by sharing scenarios that illustrate current opportunities to deliver high value. 
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CIO Decisions Ezine Volume 3 by CIO Decisions

October 2008 - (Free Research)
In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield. 
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Epicor ICE 2.0: Introducing Next-Generation Business Architecture by Epicor Software Corporation

November 2008 - (Free Research)
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. 
(WHITE PAPER) READ ABSTRACT |

Let Innovation, Not Technology, Drive Your Product Business by SAP America, Inc.

July 1967 - (Free Research)
SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper. 
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Extending Oracle Siebel CRM Oracle Fusion Middleware by Oracle Corporation

March 2008 - (Free Research)
This white paper details the benefits associated with Oracle's Siebel CRM and discusses methods for extending business processes and visibility to external customers, suppliers and service providers using Oracle Fusion Middleware today. 
(WHITE PAPER) READ ABSTRACT |

Virtualization - Aligning IT Supply With Business Demand by Arrow ECS HP Group and Intel

October 2005 - (Free Research)
Virtualization allows you to dynamically allocate and manage resources in a utility-like way. It helps you break down the rigid IT structures that inhibit business agility. Virtualization also helps you increase utilization of valuable computing resources. 
(WHITE PAPER) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

Enabling Enterprise Business Process Management by Telelogic, An IBM Company

October 2008 - (Free Research)
Read this paper to learn how enterprise process modeling; analysis, architecture and implementation are at the core of business process management and optimization. 
(WHITE PAPER) READ ABSTRACT |

Scribe Insight Architecture Overview: A TECHNICAL OVERVIEW OF THE SCRIBE INTEGRATION TOOL by Scribe Software Corporation

March 2008 - (Free Research)
Scribe Insight has been specifically designed to support the effective deployment of a number of market leading business applications including Microsoft Dynamics CRM, Salesforce, SalesLogix, and Microsoft Dynamics GP. 
(WHITE PAPER) READ ABSTRACT |

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.

January 2006 - (Free Research)
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support your AMI implementation. 
(WHITE PAPER) READ ABSTRACT |

Is JD Edwards EnterpriseOne Right for Your Business? by Oracle Corporation

December 2008 - (Free Research)
View this Webcast to learn why the new transformation of JD Edwards applications can integrate your manufacturing strategies to improve your competitiveness and overall performance. 
(WEBCAST) READ ABSTRACT |

If You Teach a Customer to Fish: The Power of Web Self-Service by Epicor Software Corporation

November 2008 - (Free Research)
This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. 
(WHITE PAPER) READ ABSTRACT |

A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America, Inc.

January 2006 - (Free Research)
This white paper describes enterprise SOA and the business opportunities it creates for manufacturers. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Portal Rationalization: Using a Service-Oriented Architecture to Stop Web Asset Sprawl by Oracle Corporation

March 2009 - (Free Research)
This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl. 
(WHITE PAPER) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
(WHITE PAPER) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

The Quest for a Cloud Integration Strategy by Dell, Inc.

October 2011 - (Free Research)
This paper discusses how it is equally critical that businesses consider the need for scalability- both in terms of the growth of the customer base and the expansion of back-office solutions to include future purchases of SaaS, PaaS, and cloud computing applications. 
(WHITE PAPER)

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure by VMware and Intel

October 2008 - (Free Research)
This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 
(WHITE PAPER) READ ABSTRACT |

IBM pureXML for SOA: Unlocking the Business Value of Information by IBM

June 2007 - (Free Research)
XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system. 
(WHITE PAPER) READ ABSTRACT |

Core Data Services: Basic Components for Establishing Business Value by Pitney Bowes Business Insight

June 2011 - (Free Research)
This paper explores how a consolidated set of value-added data services that span the scope of data management best practices can reduce operational costs, increase efficiency, all while improving the quality and utility of enterprise data. 
(WHITE PAPER) READ ABSTRACT |

A Success Model For CRM Integration by Scribe Software Corporation

May 2013 - (Free Research)
Access this informative white paper to learn how effectively integrating CRM applications into the enterprise can help you turn CRM into a strategic asset, creating actionable advantage for sales and service teams. 
(WHITE PAPER) READ ABSTRACT |

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