This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 

Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers. 

This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns. 

Learn today's best practices and key considerations before optimizing virtualization backups. In this paper you'll receive an overview of the benefits that virtualization technologies can offer, explore key priorities regarding virtualization, and discover what backup solutions are best-suited to handle the technical demands of today's data center. 

Discover how a virtual backup appliance (VBA) can help you back up, recover and replicate your VMs to ensure a comprehensive backup and recovery strategy for your virtual environment. Find out how this technology can seamlessly scale and support multiple platforms. 

Watch this webcast to learn more about virtual monitoring and why end-to-end visibility is so important when dealing with virtual technologies. 

Discover the advantages of using a virtual backup appliance (VBA) to back up virtual infrastructures in your data center, including drastically reduced storage and bandwidth requirements. Find out how VBAs can help you simplify management, increase scalability and ensure data protection in this white paper. 

In this paper, explore the increasing need to secure users and their devices requesting access to corporate networks, and uncover the necessary policies and approaches for using NAC to support guest networking and BYOD. 

VMware is helping make the promise of a self-service datacenter a reality with initiatives around cloud computing. The confusion and debate around "clouds" will linger for the foreseeable future, but VMware, as a leader in the industry, has the ability to provide the building blocks, create standards, and shape the future of cloud computing. 

The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 

Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.