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Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM

May 2008 - (Free Research)
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. 
(WHITE PAPER)

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 
(WHITE PAPER) READ ABSTRACT |

eBook: Embracing SaaS for Smarter Commerce: A Blueprint for IT Success by IBM

October 2013 - (Free Research)
This E-book outlines compelling approaches for CIOs and other IT leaders to establish and lead a defined software-as-a-service (SaaS) strategy for their companies in order to meet line-of-business (LOB) needs for innovation and agility. 
(EBOOK) READ ABSTRACT |

What Is Cloud Computing? by Salesforce.com

March 2009 - (Free Research)
Cloud computing is a better way to run your business. Instead of running your apps yourself, they run on a shared data center. When you use any app that runs in cloud, you just log in, customize it, and start using it. 
(VIDEOCAST) READ ABSTRACT |

Presentation Transcript: Back to the Future: How Linear Tape File System (LTFS) and Other Innovations Are Returning Tape to a Production Storage Role in the Data Center by Iron Mountain

October 2013 - (Free Research)
In this resource, expert Jon Toigo looks at, LTFS technology and how you can use it to build a mass capacity file server based on tape, the productization of Tape NAS for those who prefer to buy rather than build, the markets and workloads that this innovative kit could potentially support and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Podcast: Back to the Future: How Linear Tape File System (LTFS) and Other Innovations Are Returning Tape to a Production Storage Role in the Data Center by Iron Mountain

September 2013 - (Free Research)
This expert podcast features insight from Jon Toigo on subjects such as, LTFS technology and how you can use it to build a mass capacity file server based on tape, the productization of Tape NAS for those who prefer to buy rather than build, the markets and workloads that this innovative kit could potentially support and much more. 
(PODCAST) READ ABSTRACT |

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft

August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear. 
(CASE STUDY) READ ABSTRACT |

Back to the Future: How Linear Tape File System (LTFS) and Other Innovations Are Returning Tape to a Production Storage Role in the Data Center by Iron Mountain

July 2013 - (Free Research)
Several recent tape advances have put this technology back on the IT radar, turning recent attention away from hard disks, flash SSDs, and cloud storage. This expert video examines the latest developments leading this comeback, including the availability of free file systems, new partitioned media offerings from a variety of vendors, and more. 
(VIDEOCAST) READ ABSTRACT |

Technology industry at the cross-roads: Transforming quote-to-cash operations by ComputerWeekly.com

March 2013 - (Free Research)
This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process. 
(ESSENTIAL GUIDE) READ ABSTRACT |

How to Optimize Lead Nurturing to Pump Up Your Sales Pipeline by Genius.com

October 2009 - (Free Research)
In this paper you will learn how the roles and responsibilities of marketers has evolved since the web has become a big part of your customer’s buying process. Read on to learn how you can optimize lead nurturing to pump up your sales pipeline. 
(WHITE PAPER) READ ABSTRACT |

10 Reasons to Buy a Software Licensing & Entitlement Management Solution by Flexera Software

October 2011 - (Free Research)
This white paper explores the top 10 reasons why most software vendors and high-tech manufacturers choose to buy a COTS software licensing and entitlement management solution. 
(WHITE PAPER) READ ABSTRACT |

Technology industry at the cross-roads: Transforming quote-to-cash operations by ComputerWeekly.com

March 2013 - (Free Research)
This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Sales Strategy: How to Effectively Incorporate Social Media by SAP America, Inc.

August 2012 - (Free Research)
In this white paper learn how social media is incorporated in the sales process, how companies are using social selling, and how to get started. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Enhancing and Maintaining IT ROI: The Case for Ongoing Support by SAP UK & Ireland

May 2006 - (Free Research)
Learn best practices for achieving a measurable ROI from your IT investments while sustaining business process improvements, increasing senior-management buy in and improving end-user satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com

October 2009 - (Free Research)
This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve. 
(WHITE PAPER) READ ABSTRACT |

Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey by Dell, Inc. and Intel®

June 2009 - (Free Research)
This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings. 
(ANALYST REPORT) READ ABSTRACT |

7 Criteria to Consider When Embedding BI by Tableau Software

August 2010 - (Free Research)
Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG

August 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Need for Best of Breed. Tips for your ERP & BI Application Strategy by IBM Cognos

June 2009 - (Free Research)
This Webcast Transcript can help you put your business intelligence (BI) and enterprise resource planning (ERP) needs into perspective with application strategy tips offered by Ray Wang at Forrester Research. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Funding for BI: It’s All About ROI, ROI, ROI by IBM

December 2009 - (Free Research)
Read this paper for a summary of the 2nd webcast in a series sponsored by IBM that is designed to empower IT and Business Unit managers to develop a strong business case for the return on investment (ROI) of their business intelligence initiatives. 
(WHITE PAPER) READ ABSTRACT |

ESG Analyst Report: “Changing the Way You Purchase Storage” by NetApp

August 2010 - (Free Research)
This ESG white paper discusses the key criteria you need to consider before making your next IT investment and why it’s time to modernize your approach to storage. 
(WHITE PAPER) READ ABSTRACT |

Home-Shopping Network Gets Closer to Customers with Real-Time Insights by SAP

January 2014 - (Free Research)
Find out how in-memory computing and predictive analytics tools have helped one home-shopping network offer a personalized experience and solve costly issues in real-time. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, transformation. Download the new issue now. 
(EZINE)

Perceptions of business technology in the 21st century by ComputerWeekly.com

February 2012 - (Free Research)
The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Business Value of Consolidating on Energy Efficient Servers: Customer Findings by Hewlett Packard Company and Intel

August 2009 - (Free Research)
Organizations faced with IT budget challenges often put off capital expenditures and seek alternatives, such as extending server life cycles and extending software licenses. This paper demonstrates that such a buy and hold strategy actually adds costs to the datacenter. Read this paper for more details. 
(WHITE PAPER) READ ABSTRACT |

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