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Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey by Dell, Inc. and Intel®
June 03, 2009 - (Free Research)
This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings.
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Customer Experience: Empowering People. Powering Brands. by Oracle Corporation UK Ltd
December 17, 2012 - (Free Research)
Research shows that 86% of customers will pay up to 25% more for a great customer experience, but only 1% report that their expectations are being met. Read this paper to learn about next-generation customer experience management technologies and strategies from Oracle that enable you to effectively connect, engage, and service your customers.
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Is Your Strategy as Smart as Your Customers? by IBM
August 07, 2012 - (Free Research)
In this white paper learn the Smart Commerce strategy developed by IBM, designed around customer needs, aspirations, and behavior. This paper goes in depth on each of the four key components of the strategy, demonstrating the work they've done with some of the top names in sports to deliver the Smarter Commerce experience.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG
August 01, 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.
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From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc
August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
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Heuristic Analysis- Detecting Unknown Viruses by ESET
February 2010 - (Free Research)
The aim of this paper is to reduce some of the confusion around the workings of AV technology, and to clarify what is realistic to expect from AV protection, particularly heuristic analysis.
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Don’t Forget the “User” in User Data Management by Copiun
May 2010 - (Free Research)
The end users' point of view is really important, because they are all about ease of use and productivity and their sheer number makes it hard to control their behavior. This article will take a look at the requirements end users expect from the data management or data backup solutions.
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Symantec Endpoint Protection 12.1.2: Five Reasons to Upgrade from Endpoint Protection 11 by Symantec Corporation
April 2013 - (Free Research)
Review this tech brief to discover the latest features and benefits of an advanced endpoint security platform that helps protect against today's ever-advancing and invasive Internet threats. Realize how this innovative security technology reduces scan overhead by 70 %, provides real-time monitoring of over 1,400 behaviors and much more.
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Integrating customer data for improved CRM by Infor
May 2013 - (Free Research)
This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs.
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Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.
April 2009 - (Free Research)
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
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Aberdeen Group : Beyond Dropbox Analyst Insight by Accellion, Inc.
January 2012 - (Free Research)
Without the right policies and alternatives in place, employees are likely to utilize free file sharing applications which can leave your organisation at grave risk. Read this white paper to learn more about the "Dropbox problem," the characteristics of enterprise-class secure file sharing, the steps towards top performance, and more.
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10 Ways Malicious Code Reaches Your Private Network by Global Knowledge
July 2010 - (Free Research)
As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of.
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Streamline Your Storage Usage: 4 Straightforward Ways To True NAS Management by Northern Parklife
February 2009 - (Free Research)
In a relatively short span of time, Network Attached Storage [NAS] has become a popular, widely implemented technology given its many attractive features and benefits. This whitepaper details four techniques for managing network attached storage, including file management simplification and data access without server intervention.
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Modern Malware Threats and Countermeasures by Sunbelt Software
November 2008 - (Free Research)
Many of the early mass-infection events were highly publicized and very obvious events to the user, modern malware is usually designed to be much more subtle in its behaviors. learn about the newest methods and practices hackers are using.
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Trend Micro Endpoint Comparative Report Performed by AV-Test.org by Trend Micro, Inc.
January 2011 - (Free Research)
In May of 2010, AV-Test.org performed endpoint security benchmark testing on five market-leading Enterprise endpoint solutions from Symantec, McAfee, Microsoft, Sophos and Trend Micro. Read this comparative report to see the results of these tests and how Trend Micro Worry-Free Business Security stands distinctly apart from other products.
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Achieving Business Value with Network and Application Visibility by Riverbed Technology, Inc.
April 2010 - (Free Research)
IDC conducted nine in-depth interviews with current Riverbed Cascade customers in order to obtain qualitative information about the end-user experience since deploying the network and application visibility solution, and obtain quantifiable data specific to each customer. Read this analyst report to learn more.
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Presentation Transcript: Making Time for Endpoint Security by BigFix
November 2010 - (Free Research)
This presentation transcript discusses the importance of performance considerations when buying endpoint security suites. You’ll gain insight on how to improve the performance of security and configurations in order to keep downtime to an absolute minimum.
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Predictive Security Intelligence for Retail Organizations by Q1 Labs, an IBM Company
February 2012 - (Free Research)
This webcast explores how to add a new dimension to security intelligence through risk management. Extend the value of SIEM and Log Management to determine risk levels throughout your network by integrating vulnerability assessment scan results, network behavior analysis and topology, device configurations, policies, and compliance management.
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Sales Executive Strategy Brief by Oracle Corporation
August 2012 - (Free Research)
In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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E-Guide: Social Analytics: Opportunities and Challenges by IBM
December 2012 - (Free Research)
Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data.
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Predictive Analytics for Market Basket Analysis by IBM
February 2011 - (Free Research)
In this paper, learn how retailers are using predictive analytics to uncover patterns in the products purchased together to differentiate assortment, merchandise stores and develop combined product offers to drive sales and profits.
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